My toolbars and even my Firefox tab keep disappearing. How do I get them back?

I have tried everything. Your chat does not answer me. I need help.
On your website the Firefox tab is at the top and my normal tool bar is at the bottom.
However, all the add-on toolbars, ie, Roboform and google and My Points are missing.
But, when I click on the web browser Firefox opens with NO toolbars top or bottom and NO Firefox tab. How do I fix this and stop it from happening again and again?

I did the same thing last night also with my MacBook Pro.  None of my music, video or photos not taken originally on my iphone were  reloaded back onto my phone.  I received an error message instead.  I had to just re-drag the music and videos that I wanted back to my iphone.  As far as my photos taken on my iphone...by chance, I had just backed those up earlier that day.  I'm not sure where the photos are that I had put on my iphone in the beginning...they still show up in people's contacts, but they no longer show up under photos - ?  This is very frustrating! 

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