My top button stopped working, the physical button is broken.
My top button stopped working, the physical button is broken. Apple genius' stated they will not fix my phone because there are signs of moisture in my phone. What does that have to do with my broken button, and why can't my phone functioning the way it is supposed to due to an issue that is not my fault?
wow i dont know who you are getting your phone "fixed" through but its not apple.
Apple does not charge prices like that.
If you got it 1 year ago in september, the hardware warranty has expired by now unless you had your device covered by applecare insurance.
and if it WERE covered by limited hardware warranty, an obvious hardware issue like the power button not working is covered under the warranty UNLESS it was due to accidental damage.
So if you paid 198 dollars, chances are its because you dropped your phone and thats why the button was not working,.
..and even then, the iphone 4 out of warranty/accidental damage replacement fee is 149. not 198.
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My phone is 2 months out of warranty, it's never been dropped or miss used yet the past week every day something has gone wrong with it. First the lock button stopped then the side volume buttons. Then the head phone port when I putt headphones in the phone turns the volume
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I have a Mid 2011 Macbook Air.
Upgraded to Yosemite last week.
Three days ago I was using my Macbook Air for the first time since upgrading to Yosemite. I had been using my Macbook Air for approximately 30 minutes, I was using safari and the keyboard and trackpad stopped working (would not respond). The only button that worked was the power button.
I rebooted and they were still not working. I plugged in a USB mouse and external USB keyboard, only one USB port would work (the Left USB port if looking at the screen) so I had to swap between keyboard and mouse.
After logging in there is a bluetooth icon at the top of the screen with a sawtooth line through it. Bluetooth is unavailable and the bluetooth icon is missing from the system preferences menu.
If I run a hardware test by holding D (on USB keyboard) at startup it says that no problems are found and at the conclusion of the test the keyboard and trackpad start working again. When I log on the bluetooth is working again.
I shut down the Macbook Air and when I started it again the keyboard and trackpad and right side USB ports were all not working again. I logged in using the USB keyboard and mouse and the bluetooth not available sawtooth icon had returned.
I ran the hardware test again and at the conclusion of the test the trackpad and keyboard started working again.
I have tried deleting com.apple.Bluetooth.plist and com.apple.Bluetooth.plist.lockfile from /Library/Preferences/ and tried resetting SMC and Power Functions but this did not fix the issue. The only thing that seems to work is running a hardware test - obviously I don't want to do this every time I use the computer.
I do not believe any hardware is faulty/damaged - I think it has something to do with bluetooth/Yosemite.
I do not have the Macbook with me at the moment, if you have suggestions that I can try or additional checks/info you require please let me know and I can get back to you.
Thanks,
JohnHi!
I have exactly the same problem, and I can't find any solution.
I can't even track down the root of the problem: the Bluetooth/Wifi module? The trackpad? The keyboard/top case? The logicboard?
I've tried all the usual: SMC/PRAM reset, clean install, kext cache clearing.
Any suggestion is greatly appreciated! -
Ipad all buttons stopped working and volume button has gone haywire
I've had my ipad 4 16g wifi for the last year and a half with no problems whatsoever and then all of a sudden yesterday it's as if it's become possessed! ALL of the buttons have become nonresponsive, so I can't go to the homepage without using my fingers to sweep it, I cannot close my apps because the home button doesn't work, I can't turn the volume up or down using the volume button and I can't even turn off my ipad with the power button. Nothing seems to work and when they do, it works for 10 minutes and goes haywire again.
THe volume button seems to be the worse for some reason with nothing even being close to it, it goes on and off and on and off sporadically for a span of 10 minutes. The ipad can still function but is considerably slower when the volume is going haywire and I have absolutely no clue why. What I have tried so far is resetting all settings and rebooting the ipad multiple times and this has not solved the issue. I have also updated to the latest software since the problem and it hasn't helped either. Any ideas?!!Try this, but you may not be able to - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Have you tried Restoring?
Restoring iOS software
http://support.apple.com/kb/ht1414
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
I have a problem with my iPhone 5 stopped working the sleep / power and simultaneously refused to obey the HOME button. I can not use either one or the other. I can not enable or disable the device, display lights up when you plug the charger. same display works fine as it is surprising. or maybe someone knows what is the reason for this? is there any way to solve this problem?
More than likely its a hardware issue, I have never encountered such a problem and best bet is to just go get it replaced. If you have insurance on your device apple will replace it as long as there was no water damage, if you dont have insurance they will charge $200 more or less. Hope you get it fixed
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
I dropped my Iphone in water and the on/off button stopped working, how do I fix it?
I dropped my phone in some water and it was only in there for about two or three seconds. I grabbed it and dried it straight away and made sure to get in all of it, and it was fine, everything worked. But about an hour after the on/off button stopped working, so i have to use the home button to unlock it and have to wait for the screen to turn off after 1 minute of leaving it. I cant turn it off and dont know how to fix it. Will it go away on its own, do I have to send it off to get fixed? This literally happened like two hours ago, and my phone is a bit more than a year old. Can anyone help me?
Make an app;ointment at the genius bar and take your credit card. You can get an out of warrnty replacement for an iPhone 4 for $149.
If you had just done it, the advice would have been to shut it off and put it in a bowl or bag of uncooked rice or silica gel for a week. Unfortunately, since it's been powered on for several hours, since then, it may have been permanently damaged. You can try the rice trick, but be prepared to pay for a replacement at some point down the road. -
I've had an iphone4 since April and recently the lock button stopped working, I was wondering since I hadn't had it for a year if it could get fixed for free
ONly way to find out is to go to your nearest Apple store and talk to the people at the genius bar.
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my home button just stopped working, the white mark isn't red so it isn't water damaged. i did get it wet but i put it in rice as soon as i could and dryed it off as much as i could but it still hasn't turned red and the button still isnt working. could i replace the phone for free? i just got this phone a week ago
No water damage will show up to Apple you have voided any warranty you may have
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Hello,
Today my M-Audio iContol play button stopped working after I unplugged it from the USB port and then plugged it back in. I have a Mac Book Pro Mac OS X 10.7.3 and I only use it for Garage Band. The iControl will only play a very short snippet of a song then shuts off? (Like a millisecond) My space bar works fine as well as the GB play button using the mouse. I have searched for the GB preference files listed on some blogs but I cannot find them...help please!! One more thing, I plgged the iControl into my other Imac and it works fine so the iControl is ok.
Thanks!I have searched for the GB preference files listed on some blogs but I cannot find them...help please!!
In MacOS 10.7.3 the User LIbrary is hidden. To find the Preferences Files use the Finder "Go" menu:
Click onto you Desktop to bring the Finder forward.
In the Finder Menu press "Go" and hold down the "option/alt" key, until your user library appears in the drop-down menu
Select "Library" and in the Finder window that opens navigate to the "Prederences" folder; move com.apple.garageband.plist to the Desktop.
Regards
Léonie -
What makes the Print Screen and End Buttons stop working?
I am 3 weeks into the trial period. Twice before, the Print Screen (manual capture) and End buttons stopped working. The only way I found to correct this is to uninstall and reinstall the application. Am I doing something wrong, or is this a bug?
More information on this issue: When I start recording in any mode, one screen is captured. No other screens are captured during execution on program functions, menu selection, navigation, etc. Once again I removed and re-installed the application. This time it made no difference.
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Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?
If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iphone home button stopped working and the phone started getting hot. The camera also fogged up. What do I do?
I'm guessing it's a hardware problem. Your best option is to go to an Apple Store as soon as you can to try and sort this all out. While you're waiting to go visit an Apple Store, however, I'd imagine you still want to use your phone. To circumvent your hardware button problems, try enabling Assistive Touch by going to Settings>General>Accesibility>Assistive Touch. You'll see a small box appear on your screen. Tapping it will bring up several options for you to choose from, like the home button. Clicking the "Device" option will give you several options for controlling your phone that you would normally use hardware buttons for (i.e. volume, lock your phone, etc.) Hope this helps and good luck!
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After plug to the charger i'phone 5 home button stop working
I have purchased Iphone 5. After the battery went off I try to charge and synchronize with ITune. Problem occurred. The Home button stopped working after first attempt to charge. OS has been replaced and Iphon returned to factory setting. I does no help. Self diagnostic online helped, however when I try plug again to the charger the same story. Home button off?
Hiya, siwynavline.
You might try following the following steps to see if they may help sort your home button.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically the following sections:
The Home button is slow to respond
If the Home button is slow to respond when exiting one application, try another application.
If the issue exists only in certain applications, try removing and reinstalling those applications. For further assistance in installing and troubleshooting applications see this article
If the issue continues, Try turning iPhone off and then on again. If the iPhone will not restart, try resetting it.
If the issue is still happening, try to restore the iPhone
Seek service is the issue is still occurring.
The Home button is not working
Put the iPhone to sleep.
Wait a couple of seconds.
Press the Home button.
iPhone should wake up.
If iPhone does not wake up, then iPhone should be serviced.
If these steps don't resolve the issue, you can seek service via our Contact Apple Support webpage:
Contact Apple Support
http://expresslane.apple.com
Best regards,
Allen -
After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the
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