My Toshiba is stuck on shutting down screen

I have a Toshiba satellite p55t a5118 with windows 8.1 i7 8gb ram 1tb HDD. My computer is stuck on blue "shutting down" screen. And the keys are not responding. I have tried letting the computer die, there is no place for me to take out the battery, and when I press the power button it shows the Toshiba first booting screen and then straight to the shutting down screen. None of the advance booting works. I have pressed 0, f2, alt control delete.still nothing just an annoying shutdown screen. Can someone plz help me?
I am familiar with all kinds of advance boot ups but the computer won't let me get to them
Solved!
Go to Solution.

Hi! Try to follow the steps on this link http://support.toshiba.com/support/viewContentDetail?contentId=4004523
It will not erase anything on your computer.

Similar Messages

My 4th gen iPod won't turn on, just plays the shutting down screen forever

I have a 4th gen ipod, 8gb, and it hasn't really given me problems until the past few days, it's been crashing constantly and freezing. Now it has shut down and when I turn it on it is just stuck on the shutting down screen. I've tried holding down home and power, it shuts off, then just turns right back on and does the same thing. I drained the battery, and it showed the normal screen for being dead, then when I plug it in, it starts up with the shut down screen again. Something similar happened to one of my friends so she just wrote it off as being "completely dead" and gave up. (But I don't want to just give it up because basically my only pictures of my cat that passed away are on it, and I don't have iCloud) Also, I thought maybe it was because my version was 5.1.1, I never updated because I didn't want the youtube app to be gone. Is there anything left I can try or is it completely done for?

I had the exact same problem with my ipod and the way i got out of it was i connected it to my pc - mac works too.- then when it turn on i held only the power button for about 10-60 seconds until it finally shutoff then i basically put it in dfu mode ( if you don't already know what it is and how to do it i will explain that after) and my pc recconized it in dfu mode and after waiting about 5 min unplug from your pc or mac and if it doesnt already show the power screen on then turn it on and it should work if it just goes to recovery mode then repeat the steps for putting it in dfu mode just without pluging it in.
Here's how to put it in DFU mode. First just hold the power and home screen botton for 10 seconds or until you see it flash. Next you let go of the HOME BOTTON ONLY while still holding the power botton down for a good 20-25 seconds then you can let go and your done! *Note: if you have it plug in to a pc or mac you will also see something saying your pc/mac is recognizing your ipod in DFU mode.
Hope it helps with your problem! （＾∇＾）

Im trying to erase all the data on my iPhone, it has been on the shutting down screen for about 10 minutes will it ever cut back on

After I clicked erase all data on my iPhone 4S it has been on the shutting down screen for over 10 minutes.. Will it ever cut back on?

Sounds like we have a similar problem. Four days ago I was playing music through a wireless Bose speaker via bluetooth and everything was fine. Then I was texting while listening and got 2 texts about the same time as I was typing one and my phone went black. I pushed the home button and it worked, went into my texts and all were there. However ever since then the time isn't right, so it can't keep time no matter what I do. The bluetooth works only at times, the wifi keeps jumping on and off, sometimes my data won't work and the other day I couldn't even turn it off, so had to wait until it died. The battery life display at that moment wasn't correct either. Took to Verizon, they couldn't help. Suggested a factory reset, which I did last night and still the same issues! One day I couldn't even text my husband on his iPhone. Just wouldn't work at all. Did everything suggest and still not good. Seems like after stalking these pages today a lot of people are having this problem in Dec/Jan and of course also I'm 3 weeks out of my 1 year warranty and so were many others, by days. Very strange, and all on the 5C. What did you do? Is it working now?

6310 is stuck on "shutting down".

6310 is stuck on "shutting down". ON button does nothing.
Restarted my mac. no help.
Reinserted usb connection. no help.
This question was solved.
View Solution.

HI,
In that case just pull the power cord.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Ipad stuck in shut down

ipad 2 is stuck in shut down process and will not connect to itunes. unknown error.

I had the same problem…followed your suggestion and it work now…thanks! I still dont know what caused it though..

Virtualized servers get stuck at "Shutting down Windows Modules Installer service ..."

Hi,
I have a Windows 2008 R2 (no service pack) server that has been virtualized last summer and since then:
- Windows Update does not download any updates (it says Cancelled for every update in the Update History)
- When I reboot the vm, it gets stuck on "Shutting down Windows Modules Installer service ..." and I have to cold-Reset the vm to get it working again.
I tried running Windows Update Standalone Installer (Windows6.1-KB947821-v20-x64.msu) on the machine, but that gets stuck on "searching for updates"...
I tried stopping the Windows Update service but that doesn't work either, it says that the service is not responding...
I'm not sure what to try next, I'd appreciate any pointers.
Thanks a lot,
Guillaume

Hi,
Pls try to do the following to reset the whole
SoftwareDistribution folder:
1. Stop the windows Updates service. To do this, follow these ste
a. Click "Start", click"Run", type "services.msc" (without the quotation marks), and
then click "OK".
b. Right-click the "windows Updates" service.
c. Click "Stop". The service will take a moment to stop.
2.rename this folder(renamed to oldsoftwaredistruibution)
3. Start the windosw Updates service. To do this, follow these steps
a. Click "Start", click "Run", type "services.msc" (without the quotation marks), and then click "OK".
b. Right-click the "Automatic Updates" service, and then click "Start".
The service will take a moment to start and the folder will be recreated when you try to visit windows update site. You can then delete the folder.
After all, try to see whether your AU is functioning.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Zen Micro locks up on the Shutting Down screen -intermittent prob

Since buying the Zen Micro in December, it has failed to shut down after I push the shut down button. It shows the SHUTTING DOWN screen, but that stays on forever (until battery dies or I pull the battery). The problem is intermittent. Sometimes the unit shuts down correctly. After nothing would fix it, Creative sent a replacemnt. Well the replacement does the same thing. I just upgraded to the new Firmware that came out this week, but that didn't solve the problem. It must be something that I am doing wrong. There is no pattern to when it will shut down and when it won't (plugged in versus not, different batteries, different screens,etc). Has anyone else had this problem?

I have contacted Creative Customer Support and as usual all you get back is an automated email telling you to reboot this and reload that. I then contacted Creative in Sydney and they have told me to bring it in and they will swap it for another unit. If the next one does it I will demand a refund. I will have to check out a few Ipod forums to see if these peole are having the troubles Creative customers seem to have. I was going to ask for an upgrade to the Zen Microphoto but I can see by this forum that they are full of bugs as well. Technology is a wonderful thing.

My intel iMac os 10.7.2 stuck in shutting down only when i use iTunes 10.5.1 42

i think this problem is from itunes because of i try to use many apps, i can shut down imac very fast . But only when i just only open itunes and immediately shut down.... my imac stuck on the gray screen with the small wheel at least 12 hours. Anyone can help me please.

yosaporn wrote:
ภาษาบ้านผมเขาว่าคุณไม่ช่วยแล้วยังเสือกกวนตีนอีกครับ ไอ้พวกกากอเมริกาเน่าๆ
I ran this through Google translate and it came out as:
"I had a language that you do not help, then try to stir it much longer. The residuewas rotten to the United States."
I can't be of much help if I don't understand what you are trying to say. This seems to be insulting which I'm not sure is the case or not. Considering I don't understand what you are trying to communicate I'll have to bow out and hope you are trying to be professional.
Good luck.

Stuck on shutting down loading page, after reset

I tried to reset my iphone5, the reset loading was okay, but after that there is other loading(the one that come everytime after shutting down), so its about 6-7 hours that my phone is stuck on this page. force shutdown didnt work.

There are many ways to do a reset on an iPhone so which one have you been trying that has got you to where you are now?

Toshiba Satellite A300-20T shuts down after 5 seconds!!

my laptop satellite A300-20T shuts down after 5 seconds of booting , i dont know why ?? and i searched for support in the website and didn't find it in the model list, also i don't know why ???!!
i want to know why it shuts down , and how can i communicate with support

Yours would not appear to be a US model. We need the Part Number for your laptop, like PSAG8U-05K02C. You can find this on the Toshiba label on the bottom of your laptop. As well, what country was it originally purchased in. In addition, what is your operating system version, like Windows Vista 32bit?
Mike

Toshiba B55-C5300 sleep/shut down problems

Toshiba B55-C5300 will not shut down with the shut down option and will not sleep when the lid is closed .... The only way I can shut the computer down is to press and hold the power button. The laptop constantly runs now unless I shut it down. I have ran into this problem about a month and some ago and had to do a format to solve the problem. It is back.I am guessing it is from some type of Windows update possibly. Not sure which one though. Any suggestions? I tried to do a bios update but it has a fail in it and was not able to install it from the Toshiba site. I tried to install the newest one. Thank you for any help anyone can provide. I would like to get this resolved so I don't have to continually do a format everytime this problem comes around again. Eva

B55-C5300
Maybe this one?
Satellite C55-B5300
I would like to get this resolved so I don't have to continually do a format everytime this problem comes around again.
I would do another Refresh this time.
Settings > Change PC settings > Update and recovery tab > Recovery tab > Refresh your PC without affecting your files
Disable Automatic Update and install only the Important updates - one-at-a-time. Reboot and check the sleep functions after each one to identify the culprit.
Turn automatic updating on or off

Toshiba Qosmio X500-12N Shuts Down/Restarts for no reason

As the title says. This started happening some months now. It always happens when I play games, watch Twitch.tv streams or watch XBMC. I took my laptop to the local Toshiba store and told me that the fans were faulty and needed to be changed. They wanted to charge me 300 dollars for it so I decided to order a brand new heatsink with fans included from the internet for 100 dollars. I changed the whole heatsink with a brand new one and it keeps shutting down. They also said that there might be a problem with the hard drivers and that's what causing the problem. What do you guys think is the problem?

Hi KyriakosMenelaou,
I experience this issue before when im playing LOL [Legends of League] my laptop shuts down/restarts for no reason while im playing the game.
I tried to install the latest directX support for my video graphics and update the latest version of my video graphics.
Patch the latest video graphics driver support for the game. If you are using ATI or NVIDIA you can directly go the this website to download the latest video driver.
Until now it works perfectly fine w/o a problem.
But what if the issue still persist?
I might say that you need to do system recovery.
But what if the issue still persist?
I might say that you need to replace you internet hdd.
Hope this will work for you. ^_^
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
- cokies

After shut down screen light was on

after shut down my screen doesn't sleep

Test after each of the following steps that you haven’t already tried:
Step 1
Take all the steps suggested in this support article. That's the starting point for any further effort to solve the problem. Skipping any of those steps may mean that the problem won't be solved. Note that, as stated in the article, the computerwill not sleep if Internet Sharing is enabled.
Step 2
From the menu bar, select
 ▹ System Preferences ▹ Accessibility ▹ Speakable Items: Off
Step 3
Select
 ▹ System Preferences ▹ Bluetooth ▹ Advanced...
and uncheck both boxes marked
Open Bluetooth Setup Assistant at startup if...
Step 4
Reset the SMC.
Step 5
Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 6
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 7
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

Finder gets stuck, and shuts down my wifi connection. Anyone has experienced this same problem?

While working on my website, I have Safari and Finder opened.
Happened three times today. Finder, while moving (by dragging) a file from one window to another, gets stuck.
At the same time, the wifi connection shuts down, and only after I force restart for finder, I get the wifi to work again.
That's quite weird... is't it?
I have two USB 3.0 HD connected, and 3 Firewire ones connected to the thunderbolt inlet.
Can you help me understand the problem? it happens just randomly.
Thanks!

Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks also Yosemite
Safe Mode - About

10.5.8 won't shut down after bad SD disk removal. It stops all applications but won't get past the final shut down screen.

I had a disk error with a SD disk from my camera. Removed the disk from the card reader and got the Disk Removal Error alert. Then the whole thing froze up on me. Noting else would eject, No other apps would shut down and basically nothing worked. I couldn't shut down so I removed the battery. Restarted the computer ok then tried to repair the SD disk in question. No luck on the repair so ejected it again. Then tried to restart OS and it won't shut down again except everything still works but it just won't shut down.

Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected]

My Toshiba is stuck on shutting down screen

Similar Messages

Maybe you are looking for