My touch has a white screen and i cannot shut it down

I have a blank white screen and cannot power it down.  When I connect it to my computer it doesn't recognize that i plugged it in.  please help

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • My ipod touch has a white screen and I am unable to reset it.  Can anyone help?  I

    Hi...  any help would be appreciated.  My iPod Touch has a white screen.  I have tried resetting it following the directions on Apple's site and have not been successful.
    Can anyone help?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT1572 my ipod touch has gone white screened and it doesnt do anything, what can i do ?

    My ipod touch has gone blank with a white screen and it doesnt do anything, what do i do ??

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My ipod touch has a white screen and it wont turn of

    I was playing a gamem and all of a sudden the screen turned white! it wont even turn of. I tryed to put it into Dfu mode and held the top button to it didnt work. so right now i left the ipod on with the white screen and i hope it will run out of battery. So can u please reply to me as soon as posible. Thank you

    Problem is I can't restore via iTunes, because when I plug the iPod touch into my laptop, it states it doesn't recognize the device - "USB device not recognized".  iTunes has no device listed for my iPod touch.
    It was plugged in all day while I was at work, could that be the problem?
    I tried to do it with the DVU method and it didn't work either.

  • My new iPod touch has a white screen and does not reset

    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?

    mgerace wrote:
    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?
    Don't mess around with it.  Return it.

  • My ipod touch has a white screen and is boiling hot what do i do?

    So i was on facebook and all of a sudden my ipod touch screen froze, i clicked the home button and the screen turned white, i've left it to drain the battery but its still white and i touched the back and its boiling hot like burning hot. Going on a trip tomorrow and really really need my ipod touch for the trip. i've tried plugging the ipod into the computer but its not recgionzing it...
    It's a new ipod touch in white the fourth generation one..
    Any ideas what to do??
    Thank you,
    Amelia Smith.

    Try a hard reset.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT201263 My ipod touch has a white screen and is unresponsive to pressing the home and sleep buttons at the same time for 10 seconds or more.

    .

    - Try the remaining items here:
    iOS: Not responding or does not turn on
    - If you can turn the iPod off, let the battery fully drain. After charging got at least an hour try again.
    - Then time for an appointment at the Genius Bar an Apple store.

  • What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one

    What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one?

    If the problem persits after restoring the iPod to factory defaults/new iPod then you likely have a hardware problem.  In that case an appointment at the Genius Bar of an apple store or returing it to Apple is in order.

  • How do I fix an Ipod Touch 4G when it has a white screen and maybe water damage

    I jumped in a lake with my ipod in my pocket and stayed in there for about an hour and about a week and a half in the rice container, my Ipod Touch 4G has a white screen and i tried to restore it and reset it but nothing worked, please help me!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple will exchange your iPod for a refurbished for this price:
    Apple - Support - iPod - Repair pricing

  • My i-pod has a white screen and wont restore, can anyone help ?

    my i-pod has a white screen and it wont restore, can anyone help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    my ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    Let the battery fully drain. After charging for an hour try:
    - A reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and try to retore.
    - If the screen remains white and you can't trun it off then it is time for an appointment at the Genius Bar of an Apple store. You very likely have a hardware problem.

  • My Ipod touch has a blank screen and will not turn on. I have chaged it for a hour and tryed troubleshooting but nothing works. i need help getting this to work

    My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?

    See Here...
    Frozen or unresponsive iPod touch
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • Why does my iPod Touch have a white screen and how do I get rid of it?

    Why does my iPod Touch have a white screen and how do I get rid of it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod has a white screen and the home button doesnt work

    my ipod has a white screen and my home button doesnt work so how can i fix it?

    Try as best you can:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod nano has a white screen and beeps twice, Can i fix it?

    I left my ipod in my pants and they went througth th washer and dryer, I put them in white rice for two days and it still has the white screen and beeps twice, Can i fix it?

    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
    Mario

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