My touch pad getting hot and freezing up while my laptop just on.

When I use my notebook more than 2-3 hours while on floor or hard surface touch pad gets hot or does not work properly I have new 5months used notebook and latest touchpad drivers. But when I use my notebook as playing games or watching movies with external mouse then my touchpad getting too hot but notebook remains normal condition.
This question was solved.
View Solution.

According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer
You can also Check your warranty Here to verify the warranty status
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
Although I am an HP employee, I am speaking for myself and not for HP

Similar Messages

  • Iphone 5s getting hot and freezing

    after apple released the 8.1.2 software update my iphone 5s is getting hot and freezing.. sometimes when trying to call someone it wont show the phone function. while the call is being made so there's no way to hangup the phone call

    Hello Y2murilo11,
    Welcome to Apple Support Communities.
    It sounds like your iPhone is getting warm and intermittently stops responding. Take a look at the article linked below, it provides troubleshooting suggestions that’ll resolve issues like the one that you've described.
    iOS: Not responding or does not turn on - Apple Support
    Also, you can find a lot of great information about the devices operating temperature and what happens when it exceeds a certain temperature threshold here:
    Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
    Ciao,
    -Jason

  • My ipod touch is getting hot and shuts down by it self .can any one help m

    my ipod touch is getting hot and shuts down by it self .can any one help m

    jambo wrote:
    my ipod touch is getting hot and shuts down by it self .can any one help m
    That's a hardware problem.  Only Apple can help you.

  • My computer gets hot and freeze

    I just bought a Macbook Pro 13 inch 3 weeks ago. It has froze 3 times. Whenever i turn the computer on, it gets very hot just about 20 minutes after it has been on. I cant even leave my computer on my legs because it is too hot. Are there any problems with my computer? Thanks

    Hi there,
    I actually cant help you either, but I have the same problem. I guess it is just a problem with lack of "air going out"?
    Cheers

  • The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on...  What is wrong?  Can photos and data be retrieved?

    The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on...  What is wrong?  Can photos and data be retrieved?

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem  due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup
    Apple Retail Store - Genius Bar                          

  • Ipad gets hot and then touch don't work..

    ipad gets hot and then touch don't work..

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • WHY DO MY IPOD TOUCH KEEP GETTING HOT

    CAN SOMEONE HELP UNSTAND WHY MY IPOD TOUCH KEEP GETTING HOT WHEN IT'S ON OR CHARGING?

    - As I said in my response to yur other post, the iPod can get quit warm during use. It can also get warm during charging.
    - You can try the following to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If you are concered make an appointmenbt at the Genius Bar of and Apple store

  • MY IPOD TOUCH KEEP GETTING HOT WHY

    HELLO I HAVE A IPOD TOUCH AND IT KEEP GETTING HOT AND I DON'T KNOW WHY.

    During use the iPod can get quire warm. If you are concered make an appointment at the Genius Bar of an Apple store. If is hard to quantity how warm is too hot.

  • My spot healing tool gets stuck and freezes and won't keep up with the curser. I'm using LR4.

    My spot healing tool gets stuck and freezes and won't keep up with the curser. I'm using LR4.

    Remove the song in question from the sync list and see if the rectifies the problem.
    If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

  • I have a blackberry and sceen light dont wok and it get hot and turns off and it dont want to down load what can i do it new and i im not happy with it at all but im stuck with it what can i do

    i have a blackberry and im not happy with it at all its gets hot and it burns ur hands and the scern is black and it turns off and dont want to down load i hate is phone and i just got in 3mon ago im now stuck with it

    Hi and Welcome to the Community!
    Given that it's only 3 months old and was brand new, you are covered by warranty. You need to take it to whoever you bought it from as they are the servicer of your warranty.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Why did my iPhone 5 get hot and shut down?

    Why did my iPhone 5 get hot and shut down?

    I would contact applecare about this issue. a hot phone is not normal , a warm phone is.
    but if you contact applecare that way you have a record of the issue incase it gets worse in the future.

  • My macbook is getting hot and running constantly

    My macbook is getting hot and fan running constantly?

    Quit all your programs and wait a couple of minutes. It's normal that the fan are running constantly when using games or other high CPU-using programs.
    Franklin

  • My iphone is getting hot and draining the battery, it just started yesterday, I've had it for over a year with no problems

    My iphone is getting hot and draining the battery. This started yesterday, I've had the phone for over a year with no problems,

    Delete and re-download the Dropbox app. You will have to sign in again and adjust app settings.

  • Charger that came with Ipad gets hot and only charges for a short time or not at all

    charger that came with Ipad gets hot and only charges for a short time or not at all

    Stop using it and Return it to the Place of Purchase and get it checked... ASAP...

  • My Iphone gets hot and it will shut off.  Is anyone else having this problem?

    My Iphone gets hot and shut off. I was talking on the phone about 10 minutes and it was hot to my face,  Is anyone else having this problem. 

    I have the same problem. But my goes off with no reason. I don't even talk on it

Maybe you are looking for