My touch pad is not working and HP tech support has already tried uploading a driver update. Help

HP Pavilion g6 notebook pc, windows 7 64-bit. I have two issues with my brand new computer. I have recieve a low disk space error when I try to back up my computer and my touch pad moves to the edges when I tap the touch pad and often I have to tap the touch pad more than once to get it to respond.

I have also recently also updated my Bios from version 1.90 to version 2.1. After that my touchpad is also not working. I have tried to install the latest driver from toshiba, and from Synaptics, but nothing works. My device is recognized in the control panel, but does not respond to any commands. I have also searched for possible solutions, but have found nothing. I have a Toshiba Satellite L300-21H. I also use my Touchpad often, and I would also like to downgrade my Bios, because I think that it will take a while before a new Bios comes out.

Similar Messages

  • My touch pad does not work only when using Safari browser. The screen was grey. Help!

    My touch pad does not work only when I use Safari browser online. The screen was grey. No matter what I do, there is no reponse. Only the web address box works. What is this problem? I can use App Store and everything else fine.
    Someone please help.
    Thanks

    I would try:
    - Resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Go to Settings>Safari and delete cache, history and cookies.

  • My Hp Pavllion dv7 keyboard and touch pad will not work

    Hi. My Hp Pavllion dv7 keyboard and touch pad will not work. Been going on for a few months now. Read in the support forum that replacing the battery might help however it hasnt. Ran updates for Windows Vista and Microsoft Security Ess. Boots up just fine however unable to place in my password to get to my user profile and always have to work from guest......unless I have a USB keyboard handly at the time. I use a USB wireless mouse as well.
    Please help and thank you

    The keyboard and mouse (touchpad) are separate devices which could go bad at the same time but that would be a huge coincidence. I would try reseating the ribbon cables to the motherboard for both. Here is the Service Manual:
    Manual

  • Touch pad is not working

    【help】
    T440p Windows 7
    bought it in this March.
    touch pad is not working.
    "ThinkPad UltraNav Pointing Device  is unenabled " is said by  "Lenovo Solution Center"
    when open the device manager, Ultranav device can not be found in "Mouse"
    the driver of the  ThinkPad UltraNav is intalled well by  "Lenovo Solution Center"
    I can not use my touch pad even restart my PC.
    BTW, sometimes the keyboard can not working suddenly.
    in that case, when i restart my PC, the keyboard becomes woking.
    Best wishes, any idear will be welcomed.
    Thanks in advance.

    Hi Epco_yangchao,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing an issue with Touchpad on your ThinkPad T440p.
    Boot the system in safe mode and work for a while to confirm if it is working in safe mode.
    Uninstall UltraNav application for Control panel – Program and feature option and restart the system and check if you’re able to see any adapter in Device Manager under Mouse adapter.
    Hope this helps.
    Best regards,
    Hemanth Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • HT203171 My curser pad is not working and the curser is going crazy.  I have tried all of the above but it still does not work

    My curser pad is not working and the curser is going crazy.  I have tried everything and it still does not work?

    I don't know what other solutions you've tried but on mine it was like a "Ghost in the Machine" (moving around and clicking on things on its own) and all I did to fix it was to lightly dampen a cotton ball with window cleaner (evaporates) and clean firmly around the inside edge of the pad and to also click it firmly quickly and many times to clean out ANY kind of dust or debris that has fallen into the cracks. worked GREAT for me , so far!!???

  • I cannot get my ipod to unlock, the touch screen does not work and I cant reset it

    I cannot get my ipod to unlock, the touch screen will not work and everytime i try to reset it I take a picture.  any suggestions

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

    My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

    uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

  • Cannot load the recovery media since my keyboard and touch pad do not work

    My labtop Toshiba C55D-A5392 may have a virus issue which cause the keyboard and touch pad do not function.  initially only a few keys don't work...after a couple days most keys don't work and now no keys are working and the touch pad failed too. I can't even load up windows now.   I bought a recovery media from toshiba and try to reset the laptop to factory settings.  I received the USB drive media from Toshiba, but I cannot load it since I cannot get the laptop into the bios (since my keyboard does not work).  Can anyone help me to resolve this issue?

    Try pressing the fn key and f2 to reach bios
    or
    try a usb mouse from your desktop
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • The scroll feature on my touch pad does not work with 4.0. Works in all other apps including 3.6. What hapened???

    I can not scroll through web pages with the scroll feature on my touch pad. It worked in 3.6 and all other programs that I use. I have tried 4.0 twice with the same results, I've restarted, rebooted etc.
    This should not be application dependant but a system function.
    Now I will either roll back to 3.6 where I have troubles with some secure sites or just dump the whole thing and try Chrome.

    I have discovered the solution and it involves an issue I suspected. After the restore of my old Time Machine Lion files to my new MBP running ML, the restore restored my computer back to Lion. After an install of ML, my computer worked perfectly except the fancy Scroll and zoom featured we all love from the trackpad. Ha already installed ML on other partitions and the trackpad worked perfectly on them.  Even the guest login's trackpad worked perfectly but not the main admin account.
    First thought was to create a new admin account and copy everything from the old admin to the new admin and then delete the old admin account. Hated the idea because all files had to be copied rather than moved.
    So what was left to do. I had thought of deleting all the apple preferences from the library and replace them with the contents of the library on another partition in ML. First I deleted old preferences many of which were old Lion preferences. That didn't solve the issue.
    I forgot that Lion and ML HIDE the user library so I was working on the wrong library. Discovered the Terminal command "chflags nohidden ~/Library" and I chose to reveal the user library on a ML partition.
    Solution:
    I booted into another ML partition. I guess that I could have booted into the new admin user account and changed the permissions  to access the old admin users Library But I chose to boot
    from another ML partition: copy ALL the com.apple. XXXXX.plist files and the folder  BY Host. It has special hidden files. Other  way is to copy the Preferences folder we'll say into the Desktop.
    I then proceeded to delete ALL the com.apple…….plist files and the Host folder into the trash. Then I copied all the apple.com…plist files and the Host folder and then rebooted. And now my wonderful Trackpad works as mountain Lion intended it to work.
    I'm leaving this solution because there's someone else in the MacWorld with the same issue.
    Ted

  • I am using windows 7 64 bit. when a pdf link is opend from any website the touch pad does not work vertically on websites but only on pdf page but no problem in internet exproler

    oftenly i need to open pdf documents online from diffrent web site but every time touch pad does work properly on pdf page but not on web pages already opened(vertically). i open same files and web pages with internet exproler but fuctioning smooth

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Touch pad doesn't work and some icons blinks after start up in hp dv4 pavilion 1211TU??

    immediately after start up,my computer icon and task bar continuosly blinks and touch pad doesnt work,,it does'nt allow me to click on anything as everything seems to be blinking.and then if i press any button  on keyboard the blinking stops and laptop works normally....is it a hardware problem or a software problem?

    Hey there Kin,
    Im not sure I understand the issue. Do you receive any error messages when you log in? To me this sounds like a software issue. If everything works normal pressing a button I would assume all the hardware is fine.
    -Sean
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • I have a dv5 the touch pad is not working

    product is HP Pavillon dv5 the operating system is Windows 7.
    It has been about 3days since my touch pad has worked. It was not working when I was starting my backup on an clickfree system

    whats up...

  • Touch Pad, mouse not working on lower 25% of screen

    Have not seen this question, yet.   When on a web page, my double tap/left click does not work on about the lower 25% of the page.  The scroll arows work, but cannot click or type on the page if in the lower portion of the page.  After scrolling up to the middle of the page, then I can click a box or type info with no problem.  My drivers are up to date.   For example could not click on POST unless I scroll the box up an inch or so.
    Using windows 7 and have all service packs & updated.

    Hi Rwischmann,
    Thank you for visiting the HP Support Forums and Welcome. I have read that your HP Notebook and the touchscreen not working correctly. Here is a fix from Microsoft to resolve the Touchscreen.
    he touchscreen shouldn't need recalibration, but if you or another user has recalibrate it, it may affect the performance of the touchscreen.
    Here’s how to check or restore the factory default calibration using a keyboard or mouse:
    Step 1: Press the Windows logo key Windows logo key + S to open Search.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search Search charm.)
    Step 2:Type Control Panel, then use the arrow keys to highlight Control Panel, and press Enter.
    (Or, click Control Panel.)
    Step 3:In Control Panel, use the arrow keys to highlight Hardware and Sound and press Enter.
    (Or, click Hardware and Sound.)
    Step 4:Under Tablet PC Settings use the arrow keys to highlight Calibrate the screen for pen or touch input, and press Enter.
    (Or, click Calibrate the screen for pen or touch input.)
    Step 5:Use the Tab key to select the Reset button, and press Enter.
    (Or, click Reset.)
    If the Reset button is grayed out, your Surface touch calibration is still at factory settings and you can move to Solution 3.
    Step 6:Use the Tab key to select Yes, press Enter, and then follow the instructions on the screen.
    (Or, click Yes, and then follow the instructions on the screen.)
    Step 7:After Surface removes recalibration data, test touch input again.
    Hope this helps.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HT1414 i am not able to unlock nor wswitch off. my touch screen is not working. and my its key locked.

    my i phone key locked i am not able to switch off nor am not able to slide to unlock seems its touch screen is not working

    Basics from the user guide have always been, and still remain,  restart, reset, restore from backup, restore as new.

  • Have a Acer Aspire V5-122P. after down loading windows 10. buttons on touch pad do not work.

    Down loaded windows 10. First problem had no cursor , got that back. Can move cursor around screen but left and right side buttons will not work . Please any ideas. thank yougretnaboy

    As you have upgraded your operating system to Windows 10, you may need to download compatible touchpad drivers as well. As Acer has not listed drivers for Windows 10 for your product on their website, you are advised to contact Acer support through the following link for further assistance:
    http://us.acer.com/ac/en/US/content/service Hope this will help you.

Maybe you are looking for