My touch screen not working please help!!!

I recently baught a hp touchsmart 320-1010a running windows 7 home premium and then installed a new version of windows (windows 7 ultimate 64 bit) and now the touch screen doesnt work and i have non of the hp touchsmart applications like, hp magic canvas and others. i installed all the drivers from the hp webbsite and it still doesnt work
can somebody please help??? im dying here !

Hello Jerome19961996:
Sorry about your wipe out. Are you ready to try it again? This time we will do it the right way. We first have to get you back to orginal factory ok. Lets first see if can use the recovery manger. Type in your all program search box Recover Manager.Open it and click factory restore. If it is still there. If not then you will need to use your recovery disk. If you did not make a copy then you will need to purchase them from HP's parts store. Direction on how to order them are on your computers update page. Ounce you have your computer restored to factory condition. We can now upgrade to Windows 7 Ultimate.
This time we are going to use just the product key number. Goto all programs search box again and type in Windows 7 Upgrade Advisor. Open it and inter the product key that you purchased already. This time do not remove programs or delete any thing. Let it upgrade on it's own. This time everthing that is on your computer already will not be touched. The upgrade will only install what upgrades are needed with out disturbing HP's software. Ounce the initial upgrade is completed then go on line and download Windows 7 Ultimate add on's. Windows XP mode, XP Virtual Windows and Languages . http://windows.microsoft.com/en-US/windows/downloads/windows-7 You should be all set now. Thank and welcome to the forum. Please click on Kodus if this has helped resolved your issue. Thank you.frrw

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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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