My touch shows the connect to itunes with usb on screen however when i try to do so it says it cannot connect because it is locked with a passcode. It will not let me enter the code on the ipod or computer. so i cant do anything. Any ideas?
I have tried rebooting it. nothing seems to help. it always ends up with the same screen a picture prompting me to hook up via usb to itunes.Then without fail i get an error message. itunes connpt connect to the ipod touch because it is locked with a passcode. you need to enter the passcode on the ipod touch first. unfortunately the touch will not show any other screen but the connect to itunes.
Connect the iPod touch to your iTunes library in Recovery Mode and restore it to factory setting. See this article for instructions on getting your device into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock
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