My touchpad stopped working on my laptop

I don't know why. Usually it will turn on and off if I hit it in the corner a certain number of times (like 3-4 I think) but all I did was try wake my computer up and the touchpad wasn't doing anything. I hit a few random keys and got the password screen, but I still couldn't get my touchpad to work. I had to plug in a mouse. I hit the area that turns it on and off, but nothing is happening. I don't know if there is a key that turns it on and off that I hit but I don't see one. I went into the control panel and it said that the touchpad was there and registering, but it still wasn't working. On my old laptop it would say "enabled" or "disabled" and I could change between the two, but I don't see anything like that. Using my mouse it getting really annoying. How do I fix this?
My laptop has windows 8. I don't know what model, but I just got it in March.

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Similar Messages

My laptop touchpad stopped working on HP Pavilion dv6-6c51sl Black!

Good evening, my laptop touchpad stopped working . I always tried reinstall synaptics , and it is ok for 1, 2 days. After 2 days it has stopped work again. Can you help me with this?? Thanks

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Satellite Pro L300-EZ1004X - TouchPad stopped working, BIOS update does not help

I have a Satellite Pro L300-EZ1004X laptop. Few days ago TouchPad stopped working. This is not a Fn + F9 issue.
In Device Manager it looks like hidden device and has (!) on it. Re-installing Synaptics drivers, updating them, removing the device in Safe Mode - nothing works. (TouchPad did not work in Safe Mode). One of the forums mentioned BIOS update. For some strange reason the latest BIOS for this specific laptop is from 2008 (ver. 1.5). Other L300 laptops have option to update BIOS to ver. 2.20 (2010) but not mine! I tried to load it (ver. 2.20)from Windows and from boot disk without success. I installed BIOS ver. 1.5. After reboot - keyboard stop working! And TouchPad ... still dead and still appears as hidden device. Using external mouse I restarted the laptop and get into the BIOS settings. In Advanced Settings disabled TouchPad completely. KEYBOARD START WORKING IN WINDOWS!!!
Any suggestions on how to make this TouchPad to work? Or how to get newer BIOS for this Laptop?
Thank you in advance!

Sounds like it has died, you can purchase a new one from a parts supplier and pay someone to install it or if you are any good with such things you can try to do it yourself. I suggest just sticking with the external mouse.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

Touchpad stops working on X201 (and other models)

I have an X201 and noticed tha tthe toucpad stops working at seemingly random intervals. After tracking down the culprit to the Synaptic Touchpad Enhancements process, I did a search and found other people having the issue in the Thinkpad W series forum. Instead of reposting it here, you can find my reply with an easy workaround to get it working again over in this thread.
http://forum.lenovo.com/t5/W-Series-ThinkPad-Laptops/W150-Touchpad-stops-working-after-a-certain-tim...
Somebody thinks the problem only happens with Firefox, which I happen to use as well, so the problem could be between Firefox and the Synaptics process.
Lenovo: Please fix this. Thank you.

Hi All,
I've posted a temporary workaround regarding this issue, you may read it here.
In another note, this issue is currently being investigated by the engineering team.
//JameZ
Check out the Community Knowledge Base for hints and tips.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
X240 | 8GB RAM | 512GB Samsung SSD

Windows 8.1 Onboard Keyboard and Touchpad Stopped Working.

After upgrading to Win 8.1 my keyboard and touchpad stopped working suddenly. They both worked fine for the entire Windows 8.0 release. When I upgraded to 8.1, they both worked for about 3 months. Then what started happening is the computer
would freeze during the startup process.
Now they both don't don't work. But a USB powered mouse works. So with a USB powered mouse and the on screen keyboard I have been troubleshooting. I have removed the drivers from the device manager, reinstalled the drivers, searched for
driver updates etc. Nothing works.
Can someone please point me in the right direction. PC is kind of useless at the moment.

Hi,
Kindly check this application that can show incompatible/unwanted/untrusted/ applications then remove these with different kinds of PC cleaner/Application removal tools.
http://www.getsysteminfo.com/
After Downloaded, Run the Application and Save Report, Upload the Report and Press Submit Button and Click Read the report as an Expert.
If you found anything in these 2 Auto analyses
then find the solution.
1) Driver To Update:
2) Application to Update:
Good Luck!

T61 touchpad stopped working.

My touchpad stopped working. Hitting FnF8 yields message "UltraNav driver is not installed", but I have installed that driver from the Lenovo site, twice. The pointer device works fine. What should I try next?
Thankyou.
peteg

Welcome to the forum peteg,
I will refer you to this thread that was created yesterday so you can benefit from further developments in that thread.
Thank you
John B @ forum.notebookreview.com

Hp 110 3530nr touchpad stopped working

hp 110 mini running win7 touchpad stopped working after using usb mouse

New Years Greetings!
If this is Synaptics TouchPad, try this:
Control Panel > Mouse > Device Settings
On that page, look to see if you have "Disable internal device..." checked.
Regardless, you can try the "Reset Devices" button to try and kick it free.
I hope this helps.
Say “Thanks” for the Help! Click the Kudos Star whenever you find a Post that helps you.
Fixed? Mark this Post “Accepted Solution” to say the solution worked for you.
Kind Regards,
Dragon-Fur

Touchpad stopped working. Laptop won't turn back on.

My laptop stopped working last night (won't turn back on). The touchpad stopped responding. I did a manual shutdown by holding down the power button until it turned off - it won't turn back on when I press the power button.

@jamesfl621 ,
Hello and thank you for posting on the HP support forums. Try doing a hard reset with your notebook.
Here is a link to help you with this.
Performing a Hard Reset or Forced Reset
If the hard reset does not get you any response contact HP phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

HP pavilion dv6 touchpad stopped working (read this if you have dropped your computer)!

Hello, this is not a question it is advice for people having touchpad issues with their dv6 (I've noticed a quite a few posts). My touchpad suddenly completely stopped working one day (didn't respond to anything that I did).
Most of the forums I've been to (actually, all of them... and they were many) ask you to try reinstalling the driver. However, if you did not recently uprage your OS or make any such major changes this is not likely to be the issue.
Try going to device manager. If your touchpad is not showing up under the mouse and pointer devices section (it should say Synaptics something or other) then it means that either something is broken OR your touchpad came unseeded.
For me, it was the second option (I drop my laptop... occasionally). The cable for the touchpad is held in place by a little plastic lever-like clamp. It can easily become loose, so try this out before taking your computer into a repair shop (and loosing it for weeks, not to mention the price if you're not under warranty!)
Three easy steps:
1) take the removable bottom cover off (that little plastic bit in the center where your hard drive is). For my model (6145dx), it just snaps off (with a flathead screw driver or other tool for leverage). You might have to unsrew a few things, but it should be easy.
2) Take out the hard drive (held in place by 4 screws in most cases). You do not need to disconnect the cables leading to the hard drive! Just pull it out and lay it off to the side.
3) Toward the very front of your computer (right under where your hard drive was, and where the touchpad is on the top cover) you will see the ribbon cables coming from your keyboard, touchpad, etc. Give them a little wiggle (just pull the plastic tabs that stick up. If one of them moves, then you need to re-clamp it! Push the cable all the way in and push down the lever.
Super easy! Should solve all your problems!

So my touchpad wasn't working and I have an HP dv6-6135dx. It started being messed up shortly after I took my PC apart to upgrade the screen. Sometimes it worked perfectly, sometimes it was completely unresponsive, sometimes the ring around the touchpad was lit, other times it wasn't etc.... It got worse and worse to the point where the touch pad almost never worked.
I followed this guide, and it didn't fix the problem; however, this got me thinking, and I pulled the keyboard out and reseated the touchpad cable where it connects right under there. BAM works perfectly. THANK YOU so much for this post, for some reason I didn't think to reseat the cable... I must have not plugged it back in completely when I took my laptop apart. You can find the service manual for the dv6t here Its in the first post

Z60m: Touchpad stopped working.

Hello all,
just recently the touchpad on my Z60m (2529-FZU) stopped working.
It is turned on under BIOS but under Windows (with drivers and utility installed) it tells me the software needs to be installed.
I tried uninstalling and reinstalling it but with the same results.
If I have both the trackpoint and touchpad enabled under the BIOS, none of them work, if I turn off the touchpad and leave the trackpoint on, the trackpoint works fine, if I turn off the trackpoint and turn on the touchpad the touchpad still doesn't work.
I have the latest BIOS update installed also.
I even tried reinstalling Windows hoping it would help, but it didn't.
Does it sound like I need to replace the touchpad/palmrest part or does it sound more serious?
They're both well connected to the motherboard, not loose at all.
Any help would be appreciated.
Thanks.
Moderator note: Type added to subject line for clarity.
Message Edited by Agotthelf on 24-04-2009 10:04 AM

http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=2529FZU
Here is the list of drivers relevant to your laptop. Install the ultranav utility and drivers.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Keyboard and touchpad stop working

Hi everyone.
I've used my HP Mini 2140 Notebook PC for about two months. Two days ago, while I was working, the keyboard and touchpad stopped responding so I couldn't do anything. The computer kept "working" though. The computer won't go into sleep-mode when I try that; it just fades out the screen and hangs. Since then, this has started happening at total random.
I've tried this across two installations of Vista Home, and have uninstalled/reinstalled device drivers. I noticed that whenever this happens, the laptop's fan accellerates to what seems like full blast, and keeps going like that until I force the power off.
I've tried unplugging the AC adapter and battery, holding the power switch to drain power from circuits and booting up again, both with AC only and battery only. Neither of these things helped.
Wondering if anyone has seen or heard of a similar problem? Very frustrating.

Have EXACT same problem! Only my keyboard and touch pad freeze up after I have let computer run without touching it for several minutes!
Have no problem if I continually use keys or touch pad!
Have extended power saver times to over 5 hours with no help!
Message Edited by sedmtd on 10-27-2009 12:36 PM
Message Edited by sedmtd on 10-27-2009 12:38 PM

My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP needed

Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

External mic stopped working on my laptop

I was in the middle of recording music and then the external microphone stopped working, this is the first time it has done this. And yes I have it plugged into the right jack I also have checked to make sure that it is unmuted, I thought that maybe somehow the driver unistalled itself so I got another driver and still nothing. But to be honest I have no idead what I am doing here people so please any help will be greatly appreciated.
Thanks
P.S.
I have windows 7 and the model laptop is a satellite L505-ES5018

same problem as me, I accidently deleted my driver (one word, brownies)
Is there any way to get them back? Maybe a driver download by mirror if someone can assist us it would be greatly appreciated. thanks

Synaptic touchpad stops working now and then on ProBook 6450b

The touchpad on my ProBook 6450b stops working every now and then. It just freezes, no error message or anything. It always works again after I reboot. It also starts working immediately if I go to the Task Manager and kill SynTPEnh.exe and then restart SynTPEnh.exe via Explorer (C:\Program Files\Synaptic\SynTP\SynTPEnh.exe). I have had this machine for 9 months, and these problems started only a couple of weeks ago. There are no error messages, and Device Manager says the device is working properly even when the touchpad is frozen. Sometimes I can go days without having a freeze, sometimes multiple freezes within minutes. Also, it happens during different activities - web browsing, watching movies, etc.
I'm not sure, but I might have enabled the WiFi-card in the BIOS prior to having these problems. However, as I currently need wireless, disabling it again is not an option.
I tried updating the BIOS, but the installation program wouldn't detect my SanDisk Cruzer USB stick, so I couldn't make a backup and decided to abort the procedure. I also tried installing another version of the Synaptic driver (can't remember the version, but it said "Evaluation Copy" on the Synaptic device in the Control Panel). It worked for a couple of days, then I got the old freeze again.
My setup:
HP ProBook 6450b
Windows 7 Professional 32-bit
Synaptic driver version 15.0.24

As a "quick'n'dirty" solution, I figured out how to automate this process. Simply create a new textfile called "Restart Synaptics.bat" and enter the following into it:
taskkill /IM SynTPEnh.exe /F
"C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
This will kill the SynTPEnh.exe process and then restart it. Now put a shortcut to your batch file in the Start Menu for easy access.

S431 Touchpad stopped working

I'm using S431. The touchpad suddenly stopped working today.
In lenovo solution center, I see this:
but in Win8 Device manager, I dont see any disabled device:
When I try to open Mouse setting in Control panel, I got this:
If I click yes, it will uninstall "Synaptics Pointing Device Driver". If I click no, mouse setting will be opened, but there's no UltraNav tab in the setting.
I tried to uninstall "Synaptics Pointing Device Driver" and reinstall it, didn't work.
Anyone know why this happends? thanks!

I should have asked this before but I assume you are aware FN+F9 enables and disables the touchpad. Also, you have a switch in the keyboard bezel just above the TouchPad that turns the pad on and off. That switch can be very hard to see because it is recessed in the bezel and the same color so look very closely.
BTW, since you are now using a wireless USB mouse, make sure in Mouse Properties that a box that says Disable internal pointing device when external pointing deviceis connected is not checked. You can find that box at Control Panel/Mouse/Device Settings.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

My touchpad stopped working on my laptop

Similar Messages

Maybe you are looking for