My trackpad freezes the cursor

my macbook is 3 days old; frequently, thecursor freezes, or even vanishes from view and no matter how much i move my finger across the trackpad, nothing happens (and, yes, my fingers are clean and dry and i've used a trackpad system for many years). is this a known issue, and what can i do about it? thanks

i contacted apple support on an 0870 number; the guy n the fone told me to go to the 'Library' and dump the cache folder and then remove two file from Preferences folder, then restart. Then i had to opern utilities and repair disc and repair permissions, then i had to adjust the trackpad options in systerm preferences - and, so far, it al seems to work!

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  • Trackpad freezes and goes haywire

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    HI and Welcome to Apple Discussions...
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    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
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         Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
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  • My Power Mac G5 is freezing up. A few days ago my G5 started freezing up, the cursor is unresponsive and none of the keys have any use. I have to press the power button to shut down and then restart. Sometimes on the restart, instead of the Apple logo I g

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    DW will not tell you about Bad Sectors, it's just the very best at Repair Directory damage & such.
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    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
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    Repair Permissions.
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  • Updated to 10.8.4 2mnths ago nothing but problems /PS6,Safari Word,MAil so ihad Loin reinstalled 2wks ago and know the smae problems no ability to t]sue type in safari mail PS6 word and the cursor start freezing in PS6 after 1 hr of use can anybody figure

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    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
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    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
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    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Drag and drop not working.  When trying to move a cell or icon the shadow of the cell or icon being moved appears under the cursor but can't be released causing a freeze of function within the program.  Happens in finder numbers and firefox

    Drag and drop not working.  When trying to move a cell or icon the shadow of the cell or icon being moved appears under the cursor but can't be released causing a freeze of function within the program.  Happens in finder numbers, firefox, and when trying to move any file from the downloads folder.
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    Yes, all I can tell you is that Finder does not have that function in ML. Your system is "working as expected".
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  • The cursor on my iMac freezes, and I cannot do anything unless I unplug the computer. It is NOT a problem with the mouse or the keyboard ... it is internal. How do I fix this??

    The cursor on my iMac (Panther 10.3.9) freezes to where I cannot do anything unless I unplug the computer. It is NOT a problem with the mouse or the keyboard. How do I solve this problem?

    ClassicII wrote:
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  • My trackpad mouse is not moving with my touch. The cursor seems to have a mind of it's own. I've updated my software and it's still happening. What do I do?

    The mouse on my trackpad is not responding to my touch. The cursor is very jumpy and sometimes doesn't allow move it at all. It seems as if my cursor has a mind of it's own...what should I do?

    Sometimes this is caused by  a swollen battery.
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  • My trackpad is not responding properly on MacBook Pro.  Can move the cursor but not click on icons or similar items.

    My trackpad is not responding properly on MacBook Pro.  Can move the cursor but not click on icons or similar items.

    Intel-based Apple Portables: Troubleshooting unresponsive trackpad issues

  • Why won't my trackpad work properly and the cursor will move on it's own and open windows and menu's randomly?

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    Look at this Apple support article and see if this is of any help:
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    Ciao.

  • When I touch the trackpad the cursor jumps away from the bubble.

    I thought this might be a bug, but I'm not sure anymore. I have Sophos for Mac and it hasn't noted any problems. What happens is that when I initiate a tap on the trackpad the cursor jumps away from the item or bubble I am trying to tap. It is annoying but not bothersome enough to ruminate about. I'm wondering if anyone has had this problem?

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - About
    General information.
    Isolating issues in Mac OS X
    Troubleshooting Permission Issues
    Step by Step to Fix Your Mac

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