My trackpad is not working properly already. Is it eligible for replacement?

My trackpad is not working properly sometimes and it takes too long for my macbook to open

Whether your MacBook is legible for a replacement depends on the products warranty...
When did you purchase the product? Was it a new purchase or a second-hand purchase?

Similar Messages

  • Macbook Air Late 2010 model, 10.6.7, 2.13 4g ram. Trackpad is not working properly and in sometimes not at all.

    Macbook Air Late 2010 model, 10.6.7, 2.13 4g ram. Trackpad is not working properly and in sometimes not at all. Need suggestions to resolve this issue?  I have applied all Mac updates and still having problems with the trackpad.

    The machine has a 1 year warranty, book an appointment with your local Apple Store or AASP to have it looked at.
    You can try doing a SMC reset however I don't think that is the solution.
    SMC RESET
    • Shut down the computer.
    • Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    • On the built-in keyboard, press the (left side) Shift-Control-• Option keys and the power button at the same time.
    • Release all the keys and the power button at the same time.
    • Press the power button to turn on the computer.
    PRAM RESET
    • Shut down the computer.
    • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    • Turn on the computer.
    • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    • Release the keys.

  • My trackpad is not working properly and my battery won't charge

    Hi guys, yesterday my macbook probably suffered electrical shock and now my trackpad is not working properly, it's a bit slow and my battery won't charge. and also ethernet port is not working but wi-fi is , can you help me please ?

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, you may have to take the computer to the Apple store to have the computer and battery checked out.
    Best.

  • My trackpad is not working properly since installing the upgrade. What should I do?

    My trackpad is not working properly since installing the upgrade. The keyboard is also not working right. What should I do?

    i am getting the same issues. i have to use an external mouse but i still get moves even without touching the mouse or trackpad. i upgraded to maverick about 2 months ago. how can i fix this fast? am a dj so i really need this problem fix. and now my keyboard is acting up even while i type

  • My Trackpad is not working properly, What shall i do?

    Trackpad is not functioning properly once i updated my computer last night it worked perfectly but by the end of the night it start to act funny!

    Why not describe the funny behavior?

  • My trackpad does not work properly

    The trackpad on my macbook pro is not working properly.  Sometimes it right clicks by itself or if won't move around properly.  How can I fix this?

    Check the Apple support page in this link:
    http://support.apple.com/kb/TS1449
    Sometimes a through cleaning of the trackpad will solve those issues.
    Ciao.

  • IPod Touch Not Working Properly After Front Screen and Housing Replacement

    So my son left his iPod Touch 4th Gen on my back bumper and it fell off out in our dirt/gravel driveway.  I finally found it, 7 days later, run over multiple times.  Front screen and back housing were demolished as you can see, but it still worked fine (except rear facing camera was done).  Ordered the rear camera, front screen and back housing assemblies off eBay from reputable sellers.  Took it all apart and reassembled it. Bada bing! Everything was working fine: camera, speakers, touch screen, wi-fi, all of it, for about 2 days .  It went from working perfectly, to being kinda glitchy (had to hold home and power to restart), to not turning on at all.  I read somewhere that if you don't clean all metal to metal contacts, it may interfere and not work properly, so I just took it (almost) all apart again, cleaned the contacts, and it turned on and was working, but this time only for about half an hour.  I've held down the home and power buttons for long periods of time, which sometimes got it to work, but now is not working at all.  Any ideas on what might be going on??? Is the screen bad?  Did I maybe miss a metal to metal contact (e.g. the power button, ribbon cable)?  Any really important ones that you can tell me about?  I really don't want to take it into the Apple store, but if I do, any ideas on a ruff guesstimate on what it's gonna cost me?  Thanks for any help!  I really appreciate it, I'd love to get this thing working for my 7 year old so I can have my d*** phone back!
    Before
    After
    (my kid scratched up the back already, gotta love it)

    Take it to somebody with more experience fixing iPods. Could be various causes.

  • Cursor arrow gone from solid black to having white lines go through it and trackpad is not working properly in mail and adobe acrobat - anyone know how this could have happened and how to solve it?

    Can anyone help me?  Concerned that I may have some kind of malware.  My cursor arrow and trackpad are behaving strangely,  The cursor used to be a solid black arrow but now seems to have horizontal white lines running through it.  The trackpad does not function normally either.  For example, when I use my trackpad to scroll up and down in mail  it sometimes works and sometimes does not.  In adobe acrobat it sometimes does not work.  In facebook, the cursor does not line up behind the menu keys as it should.
    Any one know how this might have happened and how I can stop it?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • My trackpad is not working properly. It doesn't respond very well and only a very small area of it actually works. What can I do?

    Hi! Can anyone help?
    This is driving me insane.
    I have a MacBook, which still works pretty well apart from the fact that over the last few weeks the trackpad started not responding very well.
    I have to hit very hard and it only works on the bottom right corner.
    It responds to me moving my fingers over it, the problem only happens when clicking on something.
    I would really appreciate any tips from any of you clever people out there.
    Thanks

    Does your MacBook have a removable battery?
    If so, try removing the battery and running just on the power adapter. Don't do anything too important as the computer will power off if the power adapter comes loose! Just do this for a few minutes to see if your trackpad works any better.
    If your battery isn't removable, run your hand over the bottom of the computer - or run a level over it if you have one - to see if it's flat.
    In either case, it's possible your battery has swollen and is applying pressure on the connection for the trackpad, which in turn means the trackpad won't work as expected.
    ~Lyssa

  • Trackpad do not work properly after migration data from old imac to new macbook pro

    After migration all my Data from my old imac to my new macbook pro (both running on OS Maverick) with migration assistant, the trackpad of the new macbook pro doesn´t work properly any more.
    But the trackpad had worked properly before the data migration!
    But now the trackpad feature of scrolling up and down with two fingers doesn´t work. (Other features are ok.)
    I have tried to change the trackpad settings, but still doesn´t work.
    Can anyone help me???

    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

  • MY WIRELES TRACKPAD DOES NOT WORK PROPERLY. HOW CAN I REPAIR IT?

    THE WIRELESS TRACKPAD DOES NOT DETECT THE DIFERENCE BETWEEN 3 AND 4 FINGERS.
    THE PROBLEM STARTED AS SOON AS I INSTALLED OS X LION.

        That's a very important component of your phone, tiffanymoyle. Let's see what we can do to get your keyboard back up and running correctly. What issues are you encountering with the keyboard? Do certain letters not register when pressed? Does it make a difference if you turn your phone to function in landscape mode?
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • Mouse & trackpad is not working properly in flash games

    I thought the problem was with my mouse. But even my trackpad behaves weird.
    When I try to click this game (http://jayisgames.com/games/red-remover-player-pack-2/) or any other games before, single clicking any clickable spots in the flash game works. But in that game, I could single click on "Play Game," "Ok." "the red face," "Play" & box 1. But from that on, I must double click to make anything work. It's not that game that requires double clicks. I've been playing it for a long time, all only single clicks. From there on, I single click on a red box, nothing happens. Then I click on another spot, that previous click happens.
    Not just on that flash game, I've tried many others ones, all gave me this click delaying problem.
    When I try to click on spot A, nothing happen. Then I click on spot B, the click on spot A happens. So I must double click on everything to work.
    I realize I couldn't single click on anything to work on any flash websites (sample:http://www.mono-1.com/monoface/main.html). Clicking once just highlights the link, must click again to make it work.
    Please try out that game to see what I'm talking about. I'm not promoting anything here. I got a serious mouse problem.
    Thanks.
    macbook pro, Mac OS X (10.6.4)
    Model Identifier:
    MacBookPro7,1
      Processor Name:
    Intel Core 2 Duo
      Processor Speed:
    2.4 GHz

    Same problem on Windows 7 in Chrome browser...
    My Windows 7 one at work works fine though.....

  • Trackpad click not working properly

    Hey, I've had my Macbook 1.83ghz for like 6 or 7 months now and I haven't had any major problems up until now.
    The Trackpad clicker has recently began to 'stick', it's hard to explain but it doesn't respond as it used to and it takes quite a heavy push now for it to respond, so it's pretty much impossible for me to drag files and work in Photoshop.
    I did quite a bit of Googling to try and find similar problems but I only found this solution of using paper to fix it, which didn't work for me.
    I noticed a recent post here concerning the recent Battery Update, I thought that might have been the problem I had but it seems it's not as I've just taken on the battery whilst running through the cable. Still getting the problem.
    Thanks

    Hi,
    The best way is to phone AppleCare and ask (UK tel. 0870-876-0753), but otherwise, take it in to any authorised Apple repair centre.
    Here's the UK retail store details. Try a search for Apple authorised re-sellers throughout the UK too, assuming that's where you are. All the official Apple retail stores, and all the officially authorised re-sellers (I think) can do the repair for you under warranty.
    If you're outside the UK, search the Apple site for info for your area.
    Cheers,
    Rhys

  • IOS In App Purchases restore transactions not working properly with Milkman Games ANE for Adobe AIR

    I am experiencing the following problems with Milkman Games in-app-purchases ANE dor Adobe AIR:
    PROBLEM 1
    0) StoreKit is created and correctly returns all the product IDs via StoreKit.storeKit.loadProductDetails()
    1) I purchase item A, the item is correctly purchased
    2) I purchase item B, the item is correctly purchased
    3) I uninstall and re-install the app
    4) I restore transactions via StoreKit.storeKit.restoreTransactions()
    5) Only item B is restored ( onPurchaseSuccess() is only triggered once for item B)
    EXPECTED BEHAVIOUR: I would expect that restoreTransactions() would trigger onPurchaseSuccess() for each of the items previously restored.
    PROBLEM 2
    6) I close the app
    7) When I restart the app, onPurchaseSuccess() for product B is fired without any of the app code calling it.
    Is StoreKit attempting to restore transactions by default everytime StoreKit is created? (i.e. StoreKit.create(); )
    Testing device: iPad2, iPhone4
    Operating System: iOS 7 and iOS 6
    Compiling for: AIR 3.8
    Type of item purchased: all items tested are non-consumable
    Did anyone ever experienced such a behaviour with iOS in-app-purchases in an AIR mobile app? Any ideas or pointer in the right direction are appreciated, thanks!

    Shared Objects aren't working for me after the last update Adobe Flash Pro 13.1.0.217 and Air 3.9.0.1380. After exporting to the iPad the apps I get an erro when using Flush command:
    Error: Error #2130: Unable to flush SharedObject.
              at Error$/throwError()
              at flash.net::SharedObject/flush()
              at CleverClimbers_fla::MainTimeline/frame1()[MyFile_fla.MainTimeline::fr ame1:133]
              at CleverClimbers_fla::MainTimeline/frame1()
    Cannot display source code at this location.
    Debug session terminated.
    Any ideas for this?

  • My phone is not working properly and i have applied for it to be fixed. i was told a box would arrive for me to send it manufacturer but no box as of yet and i dont know how to access the tracking. i have the info just dont know where to put it??

    please contact me if you know how i can see where the box is and the phone (when i send it off) i have the case id and carrier tracking number but dont know where to access it ? assuming its a simple answer?

    Hello jesswrenn
    There are a few options to look that up. Check out the links below to look up the status of your repair.
    Check Your Service and Support Coverage
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Look Up a Repair
    https://selfsolve.apple.com/repairstatus/main.do
    Regards,
    -Norm G.

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