My trackpad settings say the 2-finger zoom/shrink function is on, but it doesn't work - none of the 2-finger functions do. Any thoughts?

I'm new to APPLE.
My trackpad functions stopped working after a few months. The settings say they are all on, but they are not functioning. Any ideas on what I can do to get these back (especially the zoom/shrink). Thanks

System Prefertences > Trackpad > Point & Zoom
Uncheck boxes beside all items and recheck it.
If this doesn't help, try resetting PRAM and SMC.
1. Reset PRAM.  http://support.apple.com/kb/PH14222
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

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