My Treo 800W Story

I put quite a few posts in thread
PALM TREO 800 W - Connection with PC
that relates to this thread.
I've been struggling with my Treo 800W for about 25 days now. I like the feature set, and would be very happy, if it worked correctly. I have a pretty long list of problems. They all seem to be resolved when I turn off bluetooth. There appears to be some sort of wild writer in the bluetooth 800W code (hopefully software, not hardware) which corrupts memory. My main symptoms are that my phone gets the crazies after 12 or 24 hours: performance is very sluggish, screen won't lock, buttons are either ignored or extremely sluggish, LCD backlight turns on spontaneously when phone is locked thus draining battery quickly, device errors generating dump to MS, Active Sync troubles, incorrect Today Screen info. I've stopped using bluetooth and find that phone no longer suffers from these maladies, since yesterday. I really need a longer test period, but I'm nearing the end of my 30 day return period.
I don't see any recourse but to return the phone. I've had quite a few Palm phones and bluetooth has always been a sore spot (with the exception of the Centro -- most solid phone I ever had).
8/27/2008: Also, wonder if problem that Treo 800W will not remember volume adjustment relates to this: is it writing volume in wrong place?
Another item: I installed the voice command update. On the Palm web site it said it would appear in the "Remove Program" list if it installed correctly -- it's not in the list. Maybe I'll get around to doing a hardware reset and try bluetooth again.
8/28/2008: Did hardware reset, reloaded apps, etc. Did not install the voice command update. Previous iteration of this was my first time with Windows Mobile, so I did many strange things, sampling apps, uninstalling, etc. This time everything was clean, no uninstalls (yet). My Treo 800w has been running fine now, except not remembering bluetooth volume, for about 26 hours, which is quite an improvement. For Bluetooth volume, I notice that screen graphic does actually remember where the volume was set, but you must increase volume on handset to get actual volume to match the Treo 800w volume screen graphic.
8/30/2008: Treo 800W has been running fine for nearly 4 days now. Have not installed voice command update. Had 1 Torch Mobile Iris browser crash this morning which generated "Send crash info to MS", the sending of which always seems to fail - it locked up my 800w - had to do software reset. So summary is: I'm very happy with Treo 800W, but would like to see bluetooth volume problem fixed. I don't think I care about voice command, so will not risk installing it; I have no idea if it was related to my earlier troubles.
9/1/2008, 4PM: My Treo 800W went nuts again. Screen would not lock when told, multi-colored vertical lines on screen seemingly indicating a refresh rate problem -- which could be cleared by hitting screen unlock button, screen spontaneously lights up. I turn off bluetooth via wireless manager and remaing 800W functions work fine. I am not aware of having done anything odd (have not uninstalled any apps). I had done a desktop sync earlier in the day. The Iris web browser has crashed a couple of time, maybe around 8/30/2008, so I don't this as a likely reason.
Have other people been experiencing this? Do I have bad hardware? Please advise.
9/6/2008: Stopped using Iris browser (BETA version where they gave a fair warning) -- no more troubles (yet) with 800W, except pesky volume control on bluetooth.
9/22/2008: I think Iris worked so much better than WM IE that it encouraged me to load larger pages. I tried to pull down a large page (something from Wikipedia) the other day. IE stalled. Shortly thereafter my Treo 800W started going goofy. I rebooted and it's now fine. So, maybe the Iris browser was not so much at fault. I guess there's not much address space protection in WM. I guess I'm still trying to learn the fine line you're supposed to walk with these devices.
Post relates to: Treo 800w (Sprint)
Message Edited by gr8 on 08-27-2008 12:00 PM
Message Edited by gr8 on 08-28-2008 11:47 AM
Message Edited by gr8 on 08-30-2008 02:05 PM
Message Edited by gr8 on 09-02-2008 07:33 AM
Message Edited by gr8 on 09-02-2008 07:34 AM
Message Edited by gr8 on 09-06-2008 04:56 PM
Message Edited by gr8 on 09-22-2008 04:06 PM

I have been expericiming a simliar issue as gr8. Like him, for Bluetooth volume, I notice that the screen graphic does actually remember where the volume was set, but in actual the Bluetooth volume is not at the sound level the screen graphic shows. I must adjust the volume on the handset (or headset) to get audible volume to match the Treo 800w in-call volume screen graphic. This is shown by even if the volume is all the way up on one Bluetooth call, on my next call the actual volume is low, so experimenting I pressed the volume decrease button on my headset and the actual volume increases and the screen graphic volume displays the second highest level notch (while on the previous call it was set at the highest). This is consistent on two Bluetooth headsets, a plantronics explorer and my new Jawbone 2 on outgoing and incoming calls. It's very inconvenient to have to manually adjust your Bluetooth volume to a higher level on every call. It's only comforting to see that people are having this issue with various Bluetooth devices so it doesn't appear to be a device issue, probably either with the Bluetooth software or registry. Hopefully Palm (or a hack) addresses this annoyance.
Post relates to: Treo 800w (Sprint)
Post relates to: Treo 800w (Sprint)
Post relates to: Treo 800w (Sprint)

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I recently started having the not being able to send but receive works fine problem. I finally got fixed when I checked the "Outgoing Server Requires Authentication" box in your email Account options.
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Did you have your outoing mail server set to a Sprint server? In that case, you will need to change it to another one. Have you tried the SMTP server associated with your POP or IMAP mail account? If it's a common provider, folks here might know the settings. Otherwise, you will need to get them from your service provider.

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I went to freewareppc and did a search for you - "PDF reader".
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Search Results
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Post relates to: Centro (AT&T)
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Post relates to: Treo 800w (Sprint)

Hello!
Hmmmm stuck on the load screen eh, stuck on the green screen? If the soft reset, taking the battery out for a few sec and back in, does not work then the hard reset is the next option. Unfortunately Windows Mobile does not have a safe mode like the ones found on PalmOS devices. Unfortunately the hard reset will erase all data but that would not be an issue if you have been syncing the phone or using Sprite Backup provided on the ROM.
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Post relates to: Treo 800w (Sprint)

Sometimes after you use the media player (and under other equally unpredictable circumstances) the volume/speaker icon replaces the battery icon. I don't think I've ever clicked it, so I don't know whether it's functions are duplicative of an equally convenient icon.
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To whom it may concern:
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Post relates to: Treo 800w (Sprint)
Message Edited by abchin324 on 08-05-2008 03:28 PM
Message Edited by abchin324 on 08-05-2008 03:30 PM

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Post relates to: Treo 800w (Sprint)

Treo 800W Can't get email from desktop outlook b/c no exchange server or web-based email

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Post relates to: Treo 800w (Sprint)

Yes, I was very bummed when Sprint discontinued BCPE.
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Post relates to: Treo 800w (Sprint)

I would bring it in to your local Sprint store to see if they can fix it or replace it under your insurance plan.
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Post relates to: Treo 800w (Sprint)
This question was solved.
View Solution.

Try copying the file the sound file here:
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Any luck?

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Post relates to: Treo 800w (Sprint)

Most servers reject remote connections to use their outgoing mail servers in order to control spammers.
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SMTP Server: smtp.sprintpcs.com
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Password: Your PCS Vision Email password
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Problems Sending Email from my Treo 800w - gmail

Hello all,
I have my gmail account hooked into my Treo 800w.... I try replying to emails that are in my box and when I try to
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Post relates to: Treo 800w (Sprint)

I've had this problem with my device too.. I've tried going back into the gmail account setting (on the device) and re-entering the password and it worked for a while (like 1 day) then started giving me that message again.. A more permanent fix for me required deleting the gmail account and setting it up again.. Pain in my but that was.. A better fix might be to return the device or throw it off a building..
Post relates to: Treo 800w (Sprint)

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And I'm not alone. There are others all over the Treo forums experiencing the same problem. Check here: http://discussion.treocentral.com/showthread.php?t=168727
Post relates to: Treo 800w (Sprint)

I have sprint as well and have that issue. I always though it was because of the service provider. Please let me know what feed back you get with regards to this.
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My Treo 800W Story

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