My trial says expired and it hasn't started
my photoshop trial stared today, downloaded it, says its expired when i try open it
Hi Emilywaters91,
If the trial version indicates as being expired then it has expired. There is no way to extend the trial.
You can find more details at Adobe trial software expired early -http://helpx.adobe.com/x-productkb/global/trial-software-expired-early .html.
Similar Messages
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I've had CC Student Subscription for over a year - - Over the last few months when I try to sign in, I get message saying "I've Signed Out". When I go to CS6, it says my trial is expired and I must purchase. Is there something I can do to stop this madness?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I can't open my full PAID version of Photoshop CS6 without popup saying my free trial has expired and demanding payment. No customer support. Live chat will not support it.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
all my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do
Hi Alena,
Please refer to the help document below to fix this error:
Creative Cloud applications ask for serial number
Regards,
Sheena -
I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.
Rave,
I have the same problem. It says trial is expired, so I select the "sign in now" button. After sign in, it comes up with a place to enter a serial number. The only two other options are "back" and "next".
-Radfuehrer -
CC Trial says Expired, but I have Creative Cloud Membership, work due tomorrow HELP!
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Adobe Muse CC trial has expired and now I cannot enter a activation code for the product
I installed Muse and the original instructions I obtained from my corporate office stated to use the enterprise key for our Adobe package and then accept the trial for Muse. The trial version of Muse has expired and I have a serial number but I can not input it. my options are listed as "buy" or "sign in" if you select "buy" then your are taken to the Adobe website. If you sign in you are prompted to "buy or continue the trial, and if you select continue it states that the trial has expired and sends you back to the screen that tells you to buy the software again. How can I get to input the serial number?
Hello Aiva,
If you have a creative cloud enterprise serial key, you can serialize Adobe Muse using that serial key and suppress sign in too (Muse CC 2014 64 bit). Please follow the steps mentioned in link below to serialize Muse CC 2014.
Serialize Adobe Muse : http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Suppress registration : http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html
Hope this helps.
Thanks,
Ashish -
When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?
Lets clear a couple of things up first.
1, You have the Photographers CC subscription which gives you access to PSCC and the current version of Lightroom.
2. PSCC does not include Lightroom.
Now what you will need to do is delete the Lightroom app on your iMac and restart the Mac. Then you can d/load Lightroom from the CC app. -
I installed Adobe over a month ago when prompted that my trial was expired. We pay 19.99 a month, and when signed in it states our next payment is due Feb 5, 2015. Yesterday I got a prompt that my trial was expired and I couldn't open any pdf files anymore. I uninstalled and reinstalled and it worked all morning until just now, now it is prompting me that the trial is expired AGAIN. What do I do to fix this permanently??
You installed Adobe what? Assuming that perhaps you have a subscription for Acrobat XI Pro, I will move your post to the appropriate forum. You could also try to Contact Customer Care.
[topic moved to Acrobat.com Services forum] -
After trial version expired and purchasing creative cloud membership programs still will not open
I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!
I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
Re: After trial version expired and purchasing creative cloud membership programs still will not open
created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?
Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know -
I just bought the creative cloud. For 20 euros per month, and when I downloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?
Hi Florencia33,
Please check if you are signed into the Creative cloud with the correct email ID under which you have subscribed.
Please refer to the steps as mentioned in the help document:
Sign out, Sign in | Creative Cloud Desktop app
Regards,
Sheena -
I just downloaded a free trial of Photoshop but it already says expired and I can't use it?
Can anyone help? I just wanted to try it out, it did it with illustrator a few months back too
Refer
Adobe trial software expired early
Once the trial expired message appeared, it is not possible to access the trial again on same computer -
I signed up to Creative Cloud Student, 6 weeks ago and started paying my monthly subscription immediately. When I downloaded the software (photoshop, indesign and illustrator), they appeared as trials.
The trials have now expired and I can no longer access the software. Adobe Application managed opens asking me to License the Software which requires a serial number.
I have looked through my emails from adobe and my adobe account online and cannot find a serial number anywhere.CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
If the CC is asking for serial number, please follow the steps in Re: Invalid serial number?
You just need to activate the Cc with the Adobe ID with which it has been registered.
Please refer to:
Creative Cloud applications ask for serial number
Regards
Rajshree -
HT1657 My rental has almost expired and it hasn't downloaded yet!
Without realizing what I was doing, I started watching it before it was fully downloaded. Now it's almost expired and the download has restarted and I can't watch it. Can I return it or something and start over? I wanna watch it, but it won't finish downloading before it expires.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
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