My trials of indesign and illustrator expired. I am offered a price of $29.99 a month to upgrade, when I go "buy" the price is $49.99. Not sure how to proceed.

Hi Holly,
Please try to subscribe to the plan using a different browser.
In case of the same issue, please contact the support to place your order:
https://helpx.adobe.com/contact.html
Regards,
Sheena

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HT1386 I have an older iPhone (3gs) and need to upgrade to a newer phone (4S). I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone. But not sure how to do that.

I have an older iPhone (3gs) and need to upgrade to a newer phone (4S). I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone. But not sure how to do that. When I open iTunes it has a button that say "Back Up iPhone", but I'm not sure what that does. When I go into the sync options it say I have another user account and asks me if I want to merge of replace. I'm assuming it's trying to tell me I have an older iTunes Library, but don't know that. Geez, maybe people over 60 shouldn't have iPhones, iTunes just bafles me.

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

HT1414 i lost all my data and contacts on my iphone, is any method to get them back into my phone , i think they all in my itune stored but not sure how to use it !!!

hi ,i lost all my data and contacts on my iphone, is any chance to get them back into my phone , i think they all in my itune stored but not sure how to use it !!!
plz replay if you know how resolve this problem thanks

Hello evanfromvic
If you have a back up in iTunes, you can restore from that back up. The article below will assist with getting that backup restored.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am residing in Doha, Qatar (Middle East) and I wanted to buy the unlock iPhone 4S but not sure if the phone will work here... please help... thanks

I am residing in Doha, Qatar (Middle East) and I wanted to buy the unlock iPhone 4S but not sure if the phone will work here... please help... thanks

It does not. It has listed :ATX Connector 24 (20+4) Pin X 1 PC, P4-12V 4 Pin X 1 PC, SATA 15 Pin X 2PC, IDE/Molex 4 Pin X 6
You need something with 2x PCI Express 6 pin connectors.
If you have enough 4 pin connectors left over after hooking up the rest of your computer this might still work though, if you use some adapters. They require two 4 pin connectors to power one 6 pin. I recommend looking inside your computer and figuring out which connectors you will need.
I work on behalf of HP (But this isn't my job)
Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
Please give me Kudos if I wrote something that helped you.

Help - not sure how to proceed

Hi all - newbie here, so please be kind.
I have a late 2010 15" MacBook Pro that shipped with Snow Leopard. I upgraded to Lion last summer and have had nothing but problems ever since. Two nights ago, my system came to a screeching halt - everything froze up and I had to power down manually to shut it down. When I restarted, it hung at the grey screen with the Apple logo and spinning globe/wheel. I restarted from Recovery HD and ran Disk Utility to repair the disk and permissions. I was able to do that successfully, but it still wouldn't boot up. I tried every step I could find online (reset PRAM, etc.) but nothing has helped. I finally tried to reinstall Lion from Recovery HD, but even that failed - it goes through the motions but ends with the message "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." Wondering if this is because it originally shipped with Snow Leopard, not Lion?
I have been using Time Machine, so I do have a current backup - however, I'm not sure exactly what path to take. Do I use Recovery HD to restore the entire system from Time Machine? Or should I use the original Snow Leopard install DVD (which I have) to reinstall the original OS and then restore everything from within Time Machine (assuming reinstalling the OS makes it possible to use Time Machine)? I'm concerned that doing a complete backup from Time Machine might corrupt the backup disk or something - not sure that's a realistic fear, but if that happened, I'd really be hosed.
I'm thouroughly confused - any help is very much appreciated.
Thanks ~ Laura

Well, I'm pleased to report that I was able to restore my system using a very recent Time Machine backup. I used the original install disk that shipped with the Mac to boot up, then followed the prompts to restore from a Time Machine backup. It took a few hours, but when it completed, everything was exactly as it was just prior to the crash (3 hours before, or so). I had no problem with losing any additional backups - my Time Machine disk still includes backups for the past 6 months or so and seems to be fully functional.
I'll be doing some additional tests/troubleshooting to see if I can pinpoint what caused the crash, but wanted to let anyone who was having similar problems how I was able to resolve it.

I cannot download and then bring up Firefox. I had been using it for months but now when I clik on the Icon I get nothing !

I have been using Firefox for months, but now when I click on the icon I cannot open a page. I tried downloading again but still get tnothing.
I can get on Explore just fine but I want to get back to using Mozilla Firefox.

Nothing is worse than IE.
You can try the following:
Save your bookmarks.html in
%userprofile%\Application Data\Mozilla\Firefox\profiles\
Delete the whole content of the profiles-directory
Then create a new profile and start FF again. Now you can import your bookmarks.
Otherwise look here:
https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start

Not sure how to proceed....

I have had my I-Book for a year and a half, but over the last few months I have definitely noticed some problems. The laptop is louder in general then it ever has been. Where I am guessing the hard drive is located is always making weird whizzing noises when I do anything, and even sometimes when it is idle. When I use the touchpad it makes a little buzzing/clicking noises. In addition I feel like the computer gets really warm, the fans come on what I consider to be too often and the left corner of the computer gets hot to the touch. However not sure what the normal temp is (using an i-stat widget, but having nothing to compare it to) Also seems slower? I brought my I-Book into the Apple store, and the mac-pro told me it was fine, however I am the person who uses it everyday and definitely still have these problems...I mean it is noticeably loud. Does anyone have any suggestions? I am fairly concerned over the noises...

That's the RAM. OK. At least you have what you thought you had. Nothing disappeared!
I see three avenues for dealing with excessive program-demand for RAM:
1) When you aren't using a program anymore, make sure you actually quit the program (ie Program Name > Quit) rather than just closing or hiding their windows. Unlike the Microsoft Windows operating system, in Mac OS most programs stay running after you close their windows. And they still use memory that way. So do a Program Name > Quit when you are done with a program.
2) Don't run any dashboard widgets until we get this pageout problem under control. Some widgets are really ill-behaved and are black holes for memory.
3) Upgrade your iBook to at least 1024 Meg of RAM memory.
Any or all of these approaches will help take the load off your hard drive.
Given the heat and noise you are reporting, if you don't do at least some of these measures, your hard drive is going to die prematurely.

Cannot download music from iTunes. Receiving error messages -8201 and -8217, and "not enough access privileges" message. Not sure how to proceed.

I have read some posts about changing the permissions in the iTunes folder, but not quite sure I understand. Which files should be granted read and write access? Am I in danger of doing further damage to my iTunes folder?

Okay i just figured this out and am willing to help. In finder, go to your Itunes media folder, wherever it is located, there are several files in it, (music, movies, podcasts, mobile aplications, ect...) you should find a folder that is labeled "downloads", right click it and choose "get info". at the bottom of the popup window, theres a section labeled "sharing and permissions" expand it. make sure all the users there read "read & write" close the popup window and make sure it saves. you should have no more problems. If the problem still persists, make sure the folders that are before the "downloads" folder have permission as well. If it STILL persists, exit itunes, delete the "downloads" folder, and restart itunes. Hope I helped!
-Caden

I cannot activate LR5 and find 2 hosts file in html. not sure how to proceed from now

i cannot activate lr5
Contacted help desk and found the info on the site but i ma supposed to copy the hosts file and remove reference to adobe activation. issue is that i see two host file but in html format. how am i supposed to do this? sorry, am not a techy.

What operating system are you on?
Win: - How can I reset the Hosts file back to the default?
Mac: - restore orginal host file | Apple Support Communities
Or get in contact with the support of the Operating system and ask them to guide on getting the Host file restored.
It is a System Related file, they should be able to assist you in restoring it to default.

My iPad only has a blank screen, it will not open at all. I tried to restore and that did nothing. I am not sure how to proceed. It is charged.

My iPad only has a blank screen. If you press the two buttons to try to get it to restart all you get is a faint light for al few seconds and then it goes back to a black screen. I did try to restore by hooking up to my mac, but I still have nothing.

First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Hold those buttons a long time before letting them go. Also it might be best to leave the iPad on the charger overnight before resetting it.
If this doesn't work, it's time to make an appointment at an Apple store for a Consultation.

I was working on a project a few days ago and now I'm not getting any audio or visuals out of it. In the project file the screen went grey. Not sure how to fix this. I'm new to iMovie, but the program seems easy to use and my Mac is new. Any help?

I used to use Movie Maker and it would be able to handle lots of file uploads and big projects. I figure iMovie can do the same since it's newer and it's on my iMac. I was working on a project for a few months, it was working fine up until about a few days ago when the project file just stopped working. Not getting any audio or visuals and the screen went grey. I hope to not lose the project file as I've spent a lot of time on it. The project will still show up in iMovie, but it won't play. Other project files will, but this one won't for some reason. It's my first time using this program and I assumed it would be fine, but now it's causing me big problems. Anyone else run into a similar problem?

But it is I jsut can sync, back up files, or anything becuase its stuck at this screene and wont do execute when i click either of those button

I have a Mac OS X 10.6.8, with built in webcam and mic. Recently none of my systems recognise/detect the camera/audio. Am not sure how this happened but am hoping to reset somehow to fix. Any help/ suggestions how to do this is greatly appreciated!

built-in webcam on my Mac laptop (running OS X version 10.6.8). Today Skype would not detect my camera and YouTube won’t either. Any ideas on how to fix this?Any help would be greatly appreciated!

Hope info from this article is helpful.
http://support.apple.com/kb/HT2090
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
If this does not help, contact Apple.
Best.

Photoshop Elements 11 not sure how to proceed

I just bought Elements 11 this morning, but the installation instructions are confusing. The book says to install with disc, insert the DVD and follow instructions, and to locate the serial number on the back of the DVD case. If there is one there I cannot find it. Then it says Note: If you bought this product from Best Buy, use the redemption code to generate your serial number online. I bought mine at Staples. However, there was a black card inside the box that says Serial number retrieval and tells how to get it online. Am I supposed to do that even though I didn't buy it at Best Buy? If not where oh where is my serial number? Thanks.

This FAQ should help:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Hi, I downloaded, activated, registered both on my laptop and desktop Adobe CC InDesign and Illustrator. I am paying a monthly fee. The problem is, when I start my program, it keeps asking me to register my program and it says my free trial is over.

Hi, I downloaded, activated, registered both on my laptop and desktop Adobe CC InDesign and Illustrator. I am paying a monthly fee. The problem is, when I start my program, it keeps asking me to register my program and it says my free trial is over.
Can you check into this for me.

If you want Adobe to check it you'll need to contact them (use CHAT) but you could try checking whether you just need to SIGN IN to your apps.

I had 4 installtion disk but the last installation disk is missing. I still allow to keep the photoshop , indesign and illustrator software in the computer but i can only keep that on a trial of 30 days. In order to use it permenantly, I have to activate

I had 4 installation disk but the last installation disk is missing. I still allow to keep the Photoshop , Indesign and illustrator software in the computer but i can only keep that on a trial of 30 days. In order to use it permanently, I have to activate the Suite. As the phone activation service is no longer available. I try the online activation as mention in the phone message when I tried to call, but is not successful@ as it didn't bring to an activation page. What should I do to activate it or solve the problem?

There should be an option tro activate when you run any of the installed programs.

My trials of indesign and illustrator expired. I am offered a price of $29.99 a month to upgrade, when I go "buy" the price is $49.99. Not sure how to proceed.

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