My tv show and movies are getting stuck in the processing file stage
I purchased some TV show episodes and movies on itunes. They are stuck in the processing file stage, and wont let me pause them and restart. When I close itunes it wont open again. I have to restart my computer. Please help, they have been stuck for over a week now.
please contact me on [email protected]
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I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?
Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ... -
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Hello otter314!
Let's take a look into this to see if we can figure out what happened. When did this begin? What's the software version of the device? Do you remember what was happening with the device right before this started? Please supply me with some additional information, I'm happy to help with a resolution!
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When I go to play a movie, I get prompted that the original file cannot be found. When I do a search on spotlight it cannot be found, but it does appear in my purchases. How do I re-download when it does not appear that it is allowed?
Hello paddyrb154,
Thank you for the details of the issue you are experiencing with your purchased movie in iTunes on your iMac. It sounds like iTunes thinks the movie is on your computer, but it is not located in the iTunes Media folder.
For an issue like this, I recommend deleting the movie from iTunes and downloading it from the iTunes Store again. Use these steps to delete the movie:
Mac or PC
Launch iTunes.
From the Library pop-up menu, choose Movies.
Click Movies in the navigation bar.
Click the movie you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the movie cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Once you have deleted the movie, you can click on the cloud icon to download the movie again. If you do not see the cloud icon, use the steps in the section titled “Download previous purchases on Mac or PC ” in the following article to download the movie from your list of past purchases in the iTunes Store:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have Muse installed and I am getting this message the install file is damaged.
I have Muse installed and I am getting this message the install file is damaged. Try obtaining a new installer file from the application author.
I tried opening Muse and update message came up. I tried updating and I got the istall file is damaged message. I tried updating again but get same message. I tried shutting down computer and opening up muse got up date message attemped update and got same message. I was able to open Muse up but it doesn't seem to want to update. I am Creative Cloud member and also have been noticing programs running and opening very slowly. I have attach screen shot of message. Any help would be appreciated I am trying to update to new website for my small business.
Thanks,
Kevin -
When i try to up load the ios 5 it stops at the processing file stage and then says that it has timed out can anyone help??
Disable your antivirus and firewall software.
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I have created an app in accordance with your requirements. Most notably, the app runs well and error free in your provided simulator. However, as I attempt to submit the app on the https://marketplace.firefox.com/developers/submit/ page, immediately after the .zip file (contains the required manifest.webapp in the root directory) is uploaded, the system just gets stuck at the "uploading APP.zip" part and I am never allowed to proceed. This is quite frustrating. Any help with this matter would be greatly appreciated.
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See here for details on how to connect to IRC: https://wiki.mozilla.org/IRC
Alternatively you can email: [email protected]
Also see here for more information on Reviewers/Apps/Testing:
https://wiki.mozilla.org/Marketplace/Reviewers/Apps/Testing -
I attempted to rent a movie from i-tunes. The download started and toward the end of the process it stopped downloading and it said "processing". Then i went to the video page and the movie was there and the 24hr countdown had already started. So i figured after the 24hrs was up everything would be gone and i could reorder another movie. Well after 24hrs the movie was gone, but the "processing" process was still on the download page in i-tunes and it will not go away!!!!!! Also the 2.9 Gigabytes that went with the movie are still gone. I've tapped to retry, I've rebooted the device. Please help me get rid of this problem. Thank you........
The rented movie will delete itself after 24/48 hours.
Movie rental FAQ
http://support.apple.com/kb/HT1657 -
I purchased a season pass to a tv show and did not get all of the downloads
I purchased a season pass to a tv show, and only three of the eight shows available for download actually downloaded. The other five came up to download, but then disappeared. There will be around 20 all together, and I know the other 12 will not be available until after they air. I even received a confirmation email that showed I should have been able to download 8, not just 3. What can I do? How do I get the other 5 that should have downloaded?
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Click on *Video Purchases* next, and it will expand the list again.
Click on *Lost or Missing items*.
A gray button that says *Email Us* will appear on the right.
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Please help!iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
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http://support.apple.com/kb/TS1275
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http://support.apple.com/kb/ht4097
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*http://www.adobe.com/software/flash/about/
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can anyone help me fix this issue. It is particularly annoying having lost all the music I have on my phone when all I do is listen to music.
Version 11.1.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
When i plug my ipod in it tries to sync but gets stuck on the back up stage. HELP
When i plug my ipod in itunes loads etc then it states syncing, but it gets to stage 2 which is back up and wont get past that, ive left it on over night, reinstalled, checked my firewall etc and phones up itunes support with no success, Can any one help me? I have windows 7 with itunes 10.5 and ipod touch 4th generation with iso5 installed.
I have been trying to resolbe the problem for over 2 weeks now and have had my ipod replaced twice during this time.
thanks!!!Have you tried completely uninstalling and re-installing iTunes using the instructions provided in this Apple support document?
http://support.apple.com/kb/ht1925
Were you able to remove all the previous backups in iTunes?
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