My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

You can start with http://iforgot.apple.com and http://appleid.apple.com and also use the Apple ID Security site from http://support.apple.com/kb/HT5699 for assistance.

Similar Messages

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

I am trying to verify my apple I'd details but I keep going around in ever decreasing circles. Then when I get to validating my birthdate details it tells me the info is wrong. Anyone any ideas how I can get this sorted. Thanks

Help

Same problem. I tried downloading an app but it doesn't work it wants my pass-codes witch I don't know. My birth date is wrong but it isn't. I've tried everything!!!! HELP NOW!!!!!

I by accident deleted an important Note that had all my passwords on my Notes Ap on my Iphone 5. I can not find a file that has deleted Notes files so I can recover it. Any idea how I can get it back? Thanks,Mike

I by accident deleted an important Note that had all my passwords on my Notes Ap on my Iphone 5. I can not find a file that has deleted Notes files so I can recover it. Any idea how I can get it back? Thanks,Mike

Do you have a backup of your iPhone? If so, do a restore and whatever Notes were backed up should reappear.
You will lose any changes made since that backup though.

HT201363 hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

Hi Roy,
Contact iTunes support:
https://getsupport.apple.com/GetproductgroupList.action
Select your country, complete the prompts.
Or you can contact them by email:
https://ssl.apple.com/emea/support/itunes/contact.html
They usually will get back to you via your regular email within 24 hours.
Cheers,
GB

I spilled water on my laptop and my "i", "j" and "k" letters don't work on my laptop. However my main problem is that my password contains an "i" so i am locked out of my computer. Any ideas how I can get around the password and login.

I spilled water on my laptop and my "i", "j" and "k" letters don't work on my laptop. However my main problem is that my password contains an "i" so i am locked out of my computer. Any ideas how I can get around the password and login. I tried the method where you go into single user mode and type in commands, however that method uses some of the letters that are not working on my laptop.

You didn't mention which version of OS X your running but there are password reset utilities provided OS X: Changing or resetting an account password (Snow Leopard and earlier) - Apple Support or OS X: Changing or resetting an account password - Apple Support
Alternately you can use an external keyboard to log in and change the password. Make a backup if you don't have one, it's likely that your problems aren't over. If that water continues to migrate downward and fries the logic board your macbook will be toast.

HT5624 I want to change my password and I can't remember the answers to my security questions

I want to change my apple id password but I can't remember the answers to my security questions and I haven't got a recovery e-mail address. Help!!!

Hello, dazspurs.
Thank you for the question. I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

HT1911 I have been locked out because I do not know the answer to my security questions, how do I get back in? I do know my password.

I have been locked out because I do not know the answers to my security questions, I do know my password.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

TS2446 i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

Are you using a Mac? It sounds like you are using his computer to sync to. If this is the case, then it will sync to all of his stuff unless a new user is created with your personal stuff on it.
When you want to sync your iPhone to that computer, switch to your user first, and then everything will sync with your stuff. If he wants to hook up his iPhone to sync it, then he needs to switch back to his own username first.

HT5787 Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it

Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>

If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID.

My iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error-51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

I can't remember the answers of my security questions and i lost my safety email as well.and i try to call number of uae support its not correct so any one can help me

I can't remember the answers of my security questions and i lost my safety email as well.and i try to call number of uae support its not correct so any one can help me

If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699

HT5312 I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
You can contact either iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT1267 I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my Ne

Hi there,
I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my New Phon?!!
Please let me know how I can get this sorted as soon as possible!! Thank you very much

You can create an Apple ID without a credit card, see this article:
Create an iTunes App Store account without a credit card
Check this post about iPhones from Iran:
Re: Why Apple does not support from Iran? And why not open a store in Iran?

My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

Similar Messages

Maybe you are looking for