My unit cannot be turned on. I already pressed the switch for 20 seconds and also tried plugging it in. What's wrong? Thanks for the help.

My iPad2 cannot be turned on? I tried first pressing the main switch for 20 secs as suggested but it didn't work. The same with plugging it to a power source? What should I do? Thanks.

Have you tried a Soft or Hard reset?
Also - if you plug it into your computer, can you connect through iTunes?
**Edit
http://www.technipages.com/ipad-perform-softhard-reset.html

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My iPod 5 turn off when I was listening to music this morning and it was full charge idk what's wrong with it because it won't turn on plus it is a new iPod. I bought the iPod 35 days ago I even have the recieve..

I Need to know what's wrong with my iPod 5. it turn itself off this morning when I was listening to music. The iPod is new I bought it 35 days I even have the receive to prove that is 100% mine and not stolen.. Please help me I work really hard to save the money for it and now I can use it is not fair.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT2688 I cannot find 'Turn on Home Sharing' in the advanced menu. Why not?

I cannot find 'Turn on Home Sharing' in the advanced menu. Why not?

I have this issue as well however to make things work I either have to stop and restart the home sharing on the iTunes Library or re logon to the iTunes account via the Apple TV......these solutions suck but they do work.

I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down???

I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...

I've been getting the same message for like an hour now. Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end. They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.

I lost my password on Mac (I cannot play youtube) and I tried many things...it doesn't work. Help please

I lost my password on Mac (I cannot play youtube) and I tried many things...it doesn't work. Help please

Did you restore a backup after you restored to factory settings? If you restored a backup, you should try restoring as new, but if hope that support already told you this.
Have you tried using another WiFi networK? Do you have a computer running iTunes? If so, can you download apps or music on the computer?

HT1567 GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE PO

GOOD DAY I JUST WANNA ASK IF,, WHAT IS THE POSSIBLE THING FOR ME TO DO IF MY IPOD 2ND GEN HAS A PROBLEM WITH THE BACKLIGHT,,, IT ALWAYS TURNS INTO DIM WHEN I USE IT ,,, BUT SOMETIMES IT WORKS JUST FINE,,, PLS TELL ME WHAT TO DO,, THANKS AND MORE POWER

Please don't shout.
Has the unit EVER been jailbroke? Has it EVER been dropped? Did it EVER get excessively wet? Did you EVER load a pirated developer's version of the IOS?
If "No" to all the above, first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

My iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?

my iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

IIf the battery was completely drained it might take some time before the phone will respond. Wait at least 30 minutes with the phone connected to the charger. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone starts up let it continue to charge until it's 100%.
if the broken button will not let you do the reset Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button

I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
I tried connecting the device to my computer and itunes said that it could not identify my device.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

Here is the ACR 6.7 Windows installer for Elements 10:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5383

So this morning, the sound on my MacBookPro was working perfectly, but then all of the sudden, the sound didn't work. When i turned the volume up, it showed it turning up, but there was no noise. I also tried plugging in my earphones, and it still didn't

So this morning, the sound on my MacBookPro was working perfectly, but then all of the sudden, the sound didn't work. When i turned the volume up, it showed it turning up, but there was no noise. I also tried plugging in my earphones, and it still didn't work. I don't know what to do!!

Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

I cannot get the subtitles to work no matter how many times I set it up and I am doing it correctly, what is wrong?

I cannot get the subtitles to work no matter how many times I set it up and I am doing it correctly, what is wrong?

if the material don't state there is subtitles in your language it don't include it
and if will only show subtitles if the language you choose in the atv settings so if you have it set to french
and the material only have subtitles in English and not french they will not display

HT201412 After I dropped my iphone 4s my back glass broke and now my screen won't turn on neither respond to touch but i can hear incoming calls and notifications. I tried pluggin to computer/other source and also tried pushing the home and power button.

After I dropped my Iphone 4s my back glass broke and now the screen won't turn on neither respond to touch but i can hear incoming calls and notifications. I tried pluggin to computer/other power sources and also tried pushing the home and power button together for about 20 seconds

It's broken due to neglect, namely being dropped. Replace it.

My MacBook pro shut down suddenly and it won't turn back on. I was reading a book online, and it is fully charged. What can I do? Thank you!!!

My MacBook pro shut down suddenly and it won't turn back on. I was reading a book online, and it is fully charged. What can I do? Thank you!!!

Try another power outlet.
http://support.apple.com/kb/TS1365
Go step by step.
Note: Steps 5 and 6

My unit cannot be turned on. I already pressed the switch for 20 seconds and also tried plugging it in. What's wrong? Thanks for the help.

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