My Unlimited Europe subscription only allow me to...

Hi, just got Unlimited Europe subscription,  which is suppose to come with limited mobile calls. but that in reality it only let me do calls to landline numbers in Uk, is the product faulty or im doing something wrong? Can anyone help please?

Morganisha wrote:
Hi, just got Unlimited Europe subscription,  which is suppose to come with limited mobile calls. 
Hello,
The Unlimited Europe Plan does not include any calls to cellphones. Please let me have a link to the webpage where you saw otherwise in case we need to modify the text.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

  • Have an issue with Unlimited Europe subscription

    Hey,
    I've an unlimited europe subscription and I tried to call a Dutch mobile number. (same as my  call id) and it said i haven't got enough call credit for that call. 
    What is the problem? 
    Thanks in advance!

     Hello,
    Your Subscription only includes calls to landlines. Calls to Dutch cellphones require Skype Credit - hence the message you received.
    Buy Skype credit
    Skype subscription
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Why was my "Unlimited Europe" subscription cancell...

    On March 26 I renewed my "Unlimited Europe" subscription for one month, today April 17th Skype tells me the subscription has been cancelled (system message in Swedish) for no apparent reason. It worked fine before lunch, but after lunch Skype would not allow me to make a call. Skype then prompted me to buy credit. Being a new user I thought I could load some credit to my account and use the credit to renew my subscription. This was a mistake I now realize, because credit cannot be used this way I have now learned - through reading the support pages. So really I have two problems, I see no reason why Skype cancelled my subscription and I want it activated again, and I want to use my credit to buy a subscription (which I assume Skype will neglect/disregard). I have spent 10 minutes to find a phone number for Skype support on the web, but I gave up and ended up in this forum instead. I have little hope I will receive any help. This experience tells me Skype have a long way to go before it will become a real threat to established telco business. I would rather pay a little more, but have help when I'm stuck.

    Morganisha wrote:
    Hi, just got Unlimited Europe subscription,  which is suppose to come with limited mobile calls. 
    Hello,
    The Unlimited Europe Plan does not include any calls to cellphones. Please let me have a link to the webpage where you saw otherwise in case we need to modify the text.
    Thank you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unlimited Europe Subscription in combination with ...

    Hi all,
    I want to get the RTX DUALphone 4088 and combine it with an Unlimited Europe Subscription. You can do Skype Out calls with the phone, but I want to know if the subscription will work also without having my skype credits being charged. Can't seem to find that anywhere on the web.
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    Hi Mikkim 10,
    I have a RTX Dualphone 4088 which I use with a Unlimited World Subscription.
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  • Cancellation of Unlimited Europe subscription

    To whom it may concern,
    I have received a communication yesterday (february 24th), that my Unlimited Europe subscription was canceled because of payment problems.
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    Hi Roach,
    This is a known issue and will be fixed as soon as possible.
    Please get in touch with Skype Customer Service who will help you cancel Skype Premium subscription.
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Unlimited Europe Subscription

    I recently have bought the Unlimited Europe Subscription and I tried to call my family in Poland but it says "You need Skype credit or a subscription to call landlines and mobiles from Skype". How can I solve this problem?

    buba10 wrote:
    I recently have bought the Unlimited Europe Subscription and I tried to call my family in Poland but it says "You need Skype credit or a subscription to call landlines and mobiles from Skype". How can I solve this problem?
    When you log into your Skype account using the "Account" link at the top of this web page, do you see the subscription listed there?  If so, what Polish number were you trying to call?  If it was a mobile number, that would not be covered by the Unlimited Europe subscription, which covers calling to landline phones in those countries.  If you post the number in this forum, please post how you were dialing the number - but replace the last 4 digits of the number with XXXX. 
    If you are needing to call a mobile number in Poland, you can either purchase Skype Credit or a subscription specifically for Poland that covers calling to mobile phones.  You can see the options for subscriptions covering calling to Poland by clicking on the "Subscriptions" link at the bottom of this page, then entering Poland on that page.  Make sure to click on the "Landlines and Mobiles" tab, so you are seeing the options related to calling mobile numbers.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Unlimited Europe subscription to unlimited world

    Can you please let me know if I can change my unlimited Europe subscription to a World subscription, I have paid for the Europe subscription for 12 months and would just like to pay the difference.
    looking forward to your response.
    Lee

    Hi, Zorbatextiles, and welcome to the Community,
    Simply cancel the subscription you no longer need; it will remain active until the end of its term.  In other words, if it is a monthly subscription, and you cancel it, the subscription will cancel on what would have been its renewal date.
    Then, start the new subscription you originally intended.
    If you have not used the first subscription, you could feasibly apply for a refund by contacting Skype Customer Service.  However, please note that Skype's Terms of Use and refund policy do indicate that Skype does not refund anything on a pro-rata or per diem basis.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Re: Unlimited Europe Subscription

    Hello there!
    Sorry if I do not quite understand how this community help works?!
    I bought an "Unlimited Europe Subscription". The money has been taken from my bank account. The subscription has been delivered to me on the 4.th of August. Today is the 29th August and the whole month I was not able to using a single point of my subscription! Can anyone pls help? I would appreciate your help!
    MC2012

    Hello and welcome to the community!
    Your subscription is currently active and there are some successful calls shown on your account, which you can check here: https://secure.skype.com/account/usage
    What exactly seems to be the problem? Are you getting any errors?
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Unlimited world Subscription wont allow me to call...

    Hi,
    So I have had an unlimited world calling subscription since 9/6 of 2010. In the past this service has worked but now it seems that when I try to dial any international numbers I get a message stating I have no credits left. When I check my account it shows my unlimited world subscription as active. How can I correct this issue. I am in a rush as I plan to be traveling to Eurpope in 2 days and was planning on this being my main means of communication.
    Thanks in advance.
    LB

    Hi,
    I can confirm your subscription is active, but please keep in mind that it doesn't cover France mobile numbers: www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Want to continue using Unlimited Europe subscripti...

    I had my wallet stolen and the bank shut down my account and c.cards.For 15 years I have used Skype and extended to Unlimited Europe order reference [removed for privacy]  I am now are back in use but not on Unlimited Europe. Spent a lot of time looking for this facility Anybody help how I reach it

    Just continue using it if that is your choice - there is nothing forcing you to buy anything newer.  You might need to continue using the same computer as well.  Upgrading your computer could lead to an incompatibility between the software and the new system.
    Just so you know, CS3 is not eligible for an upgrade any longer as of January 1.

  • Subscription unlimited europe doesnt work

    hi,
    I bought an unlimited Europe subscription and I can see it on my skype account but when  I try to call somwhere it doesnt work. Early I was using skype credits and everything worked properly.
    What should I do? 

    Kieran67 wrote:
    how do I get it right.
    Please file here:
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    (No duplicate posting please. Duplicate deleted).
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Re: unlimited Europe does not work

    I am in India and purchased unlimited Europe Subscription (landlines only, Order No. 583232703). i tried calling numbers in UK, Germany etc but subscription does not work.
    I get same error message that i need skype credit.
    yadav.prashant3

    pk03 wrote:
    I get same error message that i need skype credit.
    Please file here:
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Why Cyprus is not included in "Unlimited Europe" s...

    Dear Sir or Madam,
    I am user of Skype the last 2 and half years having an "Unlimited Europe" Subscription. 1) Today I discovered that  calls to Cyprus are not included in my subscription. I would like to know why you use the name "Unlimited Europe"  for the subscription? Do you consider Cyprus as non EU Member State? In any case I consider the name of your product totaly misleading and I would like at least an explanation by yourside for this. When I subscribed I was planing to have unlimited calls to Cyprus also!
    2) Why should the customer looking for a form of complain for about 10 minutes? Could you please make an accesible form of complain for your customer? I am looking forward hearing from you.
    Kind regards,

    I completely agree. Cyprus is and always has been in Europe so the Skye unlimited subscription o Europe should include Cyprus. Indeed, the so called TRNC is also in Europe and is considered by the European Union to be part of Cyprus (although currently illegally occupied). The telephone code should not be what determines geography.
    When I spent several months recently in Africa I continued to pay my Skype subscription as I was entirely happy to continue to support Skype although I was very unlikely to be able to take advantage of the service because of poor internet connections. Now that I discover I cannot plan a trip to Cyprus using Skype I think I will be looking at VIBER and at least reducing my Skype subscription.

  • Unlimited Europe - All the tricks Skype used to ma...

    I've had an Unlimited Europe annual subscription since May 2008. At the time I was paying EUR36.34/year. The subscription included a Skype Number, which I've had since then.
    Then in 2012, Skype has unilaterally decided to cancel my annual Unlimited Europe (no explanation given), and has moved my subscription to a monthly one (charged at GBP3.39/Month). They've also decided to unlink my Skype Number from my Unlimited Europe subscription, with the result that I had to pay for it separately, and I'm now paying a total of GBP60.81 (!!! twice the amount I've been paying until last year) for the exact same service.
    Two chat sessions (for a total of more than 4 hours) with their customer care have not solved a thing. The front line support has been very friendly, but essentially they've told me there's nothing they can do:
    - They say an annual subscription to Unlimited Europe is no longer available (which is not true, as I've created a new Skype account on which I was able to buy an annual Unlimited Europe, which however costs GBP58.51...aha! now I understand why they've cancelled my existing annual subscription, and pretend it doesn't exist anymore...it's because I signed up such a long time ago that my suscription was too cheap for them).
    - They say that since the annual subscription has been turned into a monthly one, I can't associate a Skype Number to it (which is, again, not true: I can do it, they just don't let me associate my existing Skype Number to my existing subscription).
    And all of this, they've confirmed in writing (either in the chat session, which I've recorded, or in an email after the chat session ended).
    To cut a long story short: if your business uses Skype (as I do), just be aware that when they unilaterally change the price of their subscriptions, they will find a way to take more and more of your money.
    Seriously unprofessional.
    Thanks,
    Ale

    Hi Dave,
    I just had this very same problem but after research have found out why;
    Go to setting> phone> faceTime/ turn it ON.
    If this doesn't work, if restriction is enabled on your device then go to setting> general> restrictions> enter restriction code> faceTime/ set it on. I hope this helps!
    Sarah

  • Why Romania is not part of Unlimited Europe Subscr...

    I would like to know why my country, Romania is not part of Unlimited Europe Subscription, since it is member of European Union? I have noticed that the rates for calls to Romania are enormous comparing, for instance, to those for Greece and I dont understand why, since they have close geographical locational and same political apartenence, to EU.

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    When you next perform an operation within the same TX, you get the tx timeout. So the cause of the tx timeout is the (long!) EJBSelect?
    Or are you actually expecting to get a TX timeout notification occur during the EJBSelect operation, before it completes?
    -steve-

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