My update does'nt finish, and I can't shut down!

bought my n95 today, charged the battery for 10 hours, and then after talking to some friends decided to dowload the latest software.
Well, I did everything right. And suddenly my phone shut down, with fullcharged battery, and I just did as it said, and took out the battery, and pressed "retry",
and now the updating of the software has stopped. it's not updating!
I'm afraid to disconnect the cable, because the updates says that if I do do, my phone may stop working. And I can't shut down the update-window.. PLESE HELP ME SOMEONE? I just don't have time to bring my new phone in for service, so it HAS TO WORK! heeeeelp, PLEASE?
/Alexandra

Hi xcarmen
Unfortunately that is just the worst time to get "phone recovery" message and it is highly likely that you will now have to visit a Nokia Care Point to have the software re-installed. Once the USB connection has been broken, Nokia Software Updater fails to recognize the attached device.
I am not saying that it would have made the slightest difference here, but you are advised in FAQ to NSU to plug-in mains charger when updating phone software.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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