My upgrade went wrong!!

HI!!
I wanted to upgrade my itunes from 6.0.2 to 6.0.4, so I did. But when it was downloaded, the old version was gone, and the new wouldn't open. What shall I do? Delete itunes and try to download it again? And my music are well gone anyway, ain't it??
Windows XP

hiya!
the new wouldn't open.
a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?
love, b

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something went wrong
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X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined at $LE (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:155) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:305913) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814) at $6JC (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:58302) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:306768) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814):406
X-OWA-Version: 15.0.847.32
X-FEServer: EXCH02
X-BEServer: null
Date: 1/2/1601 2:43:20 PM
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          3/13/2014 11:45:50 PM
Event ID:      10028
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      exch01.loran3.net
Description:
DCOM was unable to communicate with the computer EXCH02.loran3.net using any of the configured protocols; requested by PID     115c (c:\windows\system32\inetsrv\w3wp.exe).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10028</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-14T05:45:50.109325400Z" />
    <EventRecordID>12481</EventRecordID>
    <Correlation />
    <Execution ProcessID="596" ThreadID="1372" />
    <Channel>System</Channel>
    <Computer>exch01.loran3.net</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="param1">EXCH02.loran3.net</Data>
    <Data Name="param2">    115c</Data>
    <Data Name="param3">c:\windows\system32\inetsrv\w3wp.exe</Data>
    <Binary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inary>
</EventData>
</Event>                   ---------------------                 I am also getting
the following error
Log Name:      Application
Source:        ASP.NET 4.0.30319.0
Date:          3/14/2014 12:46:26 AM
Event ID:      1309
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      exch01.loran3.net
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/14/2014 12:46:26 AM
Event time (UTC): 3/14/2014 6:46:26 AM
Event ID: 7741cd563e154a14a0ba52343b4e30ee
Event sequence: 328
Event occurrence: 87
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/2/ROOT/owa-1-130392504882416692
    Trust level: Full
    Application Virtual Path: /owa
    Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
    Machine name: EXCH01
Process information:
    Process ID: 8756
    Process name: w3wp.exe
    Account name: NT AUTHORITY\SYSTEM
Exception information:
    Exception type: MapiExceptionIllegalCrossServerConnection
    Exception message: MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
Request information:
    Request URL:
https://localhost:444/owa/proxylogon.owa
    Request path: /owa/proxylogon.owa
    User host address: 127.0.0.1
    User: LORAN3\SM_ae42d22c64ff48a5a
    Is authenticated: True
    Authentication Type: Kerberos
    Thread account name: NT AUTHORITY\SYSTEM
Thread information:
    Thread ID: 39
    Thread account name: NT AUTHORITY\SYSTEM
    Is impersonating: False
    Stack trace:    at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="ASP.NET 4.0.30319.0" />
    <EventID Qualifiers="32768">1309</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-14T06:46:26.000000000Z" />
    <EventRecordID>115079</EventRecordID>
    <Channel>Application</Channel>
    <Computer>exch01.loran3.net</Computer>
    <Security />
</System>
<EventData>
    <Data>3005</Data>
    <Data>An unhandled exception has occurred.</Data>
    <Data>3/14/2014 12:46:26 AM</Data>
    <Data>3/14/2014 6:46:26 AM</Data>
    <Data>7741cd563e154a14a0ba52343b4e30ee</Data>
    <Data>328</Data>
    <Data>87</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/2/ROOT/owa-1-130392504882416692</Data>
    <Data>Full</Data>
    <Data>/owa</Data>
    <Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
    <Data>EXCH01</Data>
    <Data>
    </Data>
    <Data>8756</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>MapiExceptionIllegalCrossServerConnection</Data>
    <Data>MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
</Data>
    <Data>https://localhost:444/owa/proxylogon.owa</Data>
    <Data>/owa/proxylogon.owa</Data>
    <Data>127.0.0.1</Data>
    <Data>LORAN3\SM_ae42d22c64ff48a5a</Data>
    <Data>True</Data>
    <Data>Kerberos</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>39</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>False</Data>
    <Data>   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
</Data>
</EventData>
</Event>

Thanks
I have three servers exch01,exch02,and exch03. All three have both CAS and mailbox server roles.   This problem does not occur using firefox (OWA and ECP are available) but the problem occurs with IE 11 and safari (ECP
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I have used iis manager to confirm the binding are correct. (works on Firefox)
From the local server , If I browse to
https://localhost/ecp I get my ecp page.   If I browse to
https://localhost/owaI get the something went wrong page (X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined)
If I try to browse to https://localhost:444/owa/proxylogon.owa I get the error page "this page cannot be displayed"
I confirmed port 444 bindings are correct

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Hello,
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This really messed up my day..
Edited CPU idle temp - because shutting SetiHide doesn't shut the Seti processes!

Vango
I got back up & running straight away, thanks.
Running apps are listed in my first post, active windows were:
Quote
Outlook 2003, Setihide (2 processor mode), Musicmatch 8.2 (playing music from hdd), 2x IE6, Commence (relational dbase).
I was using an Outlook new mail window doing a quote for a customer. So I was jumping between IE windows checking prices etc. At the exact point of the crash I was in Outlook typing something. Musicmatch was playing mp3s from my hard drive. Seti was running full blast. Also about an hour previously I had connected an APC 500VA Back-UPS CS to a USB port. This activated the WinXP UPS service, which was not running previously. In fact when I set up computers, I never connect the UPS to the pc - due to problems!

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'console' is undefined (CoreRender: ~ sitecollection/_catalogs/masterpage/Display Templates/Search/Item_mycustom_Site.js
I believe a similar error was resolved by March 2013 CU but our farm us running Aug 2013 CU. I have also tried adding domain to trusted zone in IE but still the same error.
I do not get this error in Google Chrome or in IE 10 or above. Not sure if it is an issue with my display template because error disappears when upgrading IE to 10 or 11.
Update: In IE 8 I can see search results with no error if the developer toolbar (F12) is enabled!
-- The opinions expressed here represent my own and not those of anybody else -- http://manojvnair.blogspot.com

Hi ,
Did you try these steps
Open up the SharePoint 2013 Management Shell as Administrator
and run the following command: Enable-SPFeature SearchWebParts -url http://<central admin
url>
Use a browser on a different machine, or add you SharePoint
site(s) to the ‘Trusted Sites’ in IE.
Activate the feature : “My
Site Host“. This is a hidden feature scoped at the Site Collection level. The feature ID is 49571CD1-B6A1-43a3-BF75-955ACC79C8D8.
The feature folder under SharePointRoot is MySiteHost.
Install the update: http://www.microsoft.com/en-in/download/details.aspx?id=36989
Here are some similar threads for you to take a look at:
http://sharepoint.stackexchange.com/questions/70452/query-builder-for-result-source-not-working-in-central-admin
http://www.thesharepointbaker.co.uk/sharepoint-2013-gotchas-2/
http://bernado-nguyen-hoan.com/page/2/
Ref:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/6e86cf3f-8001-4d13-a700-9e70d8828f03/controlsearchboxjs-not-found?forum=sharepointsearch

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We've recently upgraded to Office 2013 Professional Plus from Office 2010. Our Workstations are Windows
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When a limited user creates a new presentation, launches Slide Show, right clicks and tries to access the "Pointer
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Hi Tom,
Please try to right-click on Microsoft PowerPoint within your start menu and select "Properties" then navigate to the "Compatibility" tab. Tick the box before "Run this program in compatibility
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We can also try to open PowerPoint in safe mode to check if this issue is related to problematic add-in. To do this, hold
Ctrl key when you double-click to open the presentation.
In addition, some people report that they are able to work around this issue by opening the original presentation and then saving it as a .ppt file (not a .pptx), you may check if it works.
Please let me know the result.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Sorry, Something Went Wrong, Unexpected Error Occurred

Having a very strange issue with main SharePoint 2013 Page after upgraded all the way from 2003 to 2013. Initially setup 2013 Web App for just http and I could log in with my user account and do all things for which there are assigned privileges. Then converted
to SSL and I receive the Sorry, Something Went Wrong error on the main page. No other user account we have tried has any problem whatsoever. This is currently an upgrade test environment but am very worried that we will encounter other users that have the
same problem on the main page or some other site page. Thing is, I cannot find a single log entry that contains the Correlation value in the error report and it is only when hitting the site using SSL. It does not matter what computer I am using (tried multiple).
The other users testing have no issues so far.
Additional testing. When I change back to http set in Public URLs I have no problems but others do. When set to https in Public URLs I have problem and they don't. However, I was the first and only one, other than farm account (which never has problems)
to work on the site using straight http.
Any help on this would be appreciated. I have scanned through table upon table in the User Profile database thinking there must be something in there messing with profiles or setting some sort of default but cannot think of a thing. App Pool needs to be
restarted in addition to IISRESET?

Are you talking about central administration (e.g. "main SharePoint 2013 page")?
if yes, make sure to set bindings in IIS to include a certificate, preferably a wildcard * cert. and then run
Set-SPCentralAdministration -Port 443
https://technet.microsoft.com/en-us/library/ff607832(v=office.15).aspx
If you're talking about your team site, for ex. make sure you set binding for https on the site in IIS and use a wildcard cert.
You can run a Merge-SPLogFile -Path c:\SP-error.txt -Correlation Input-Your-CorrelationID-Here and then paste the results on this blog and the group can help you, better if more info is provided.
If there is a correlation ID, you can get it with Merge-SPLogFile.
https://technet.microsoft.com/en-us/library/ff607721(v=office.15).aspx you may have to use start and end times.
Stacy Simpkins | MCSE SharePoint | www.sharepointpapa.com

ITunes:Something went wrong while synchronising files -'could not access'

No issues with synchronising iTunes to previous Windows 7 phone but have now upgraded to a Windows 8 phone. Have managed to get is set up ok and synchronised with some of the songs I selected to sync however, quite a few appear in a pop up box headed 'something went wrong while synchronizing files' and shows as a list of songs with 'could not access...' showing beside each. Anyone able to help please with what's gone wrong?
Thanks

No issues with synchronising iTunes to previous Windows 7 phone but have now upgraded to a Windows 8 phone. Have managed to get is set up ok and synchronised with some of the songs I selected to sync however, quite a few appear in a pop up box headed 'something went wrong while synchronizing files' and shows as a list of songs with 'could not access...' showing beside each. Anyone able to help please with what's gone wrong?
Thanks

IE11 Microsoft links - "Something went wrong and we can't sign you in right now. Please try again later."

I'm sure I'm not the only one who gets this error.
I use Windows 8.1 and many time when I try to access a KB or a Microsoft link I get this error:
"Something went wrong and we can't sign you in right now. Please try again later."
it can happen either if I search something on google or enter a link inside Microsoft\TechNet\MSDN etc...
when I try to open the same link on Google Chrome or Mozilla Firefox - it opens immediately as expected!
I know IE opens my sessions with an integration to my Microsoft ID, though I don't see any reason why it will block me from entering Microsoft links
any ideas?
Tamir Levy

when I try to access a KB or a Microsoft link I get this error:
"Something went wrong and we can't sign you in right now. Please try again later."
Yes. Infuriating symptom. I'm still working on the hypothesis that is related to my accounts' credentials. I have not yet resorted to using Credentials Manager to completely deleting everything there. I have an idea that this atrocious
UX (It gets even worse if you try exploring the other options.) may be a really obnoxious hint to try changing my passwords, e.g. since I recently upgraded to W8.1 from W8.1 Preview. I contacted MS Support but their only suggestions were: to
do RIES (e.g. since the symptom shows on my browser, it
must be the browser that is the problem and ignoring my explanation that I had already proven that existing Cookies could not be the cause); try using a different browser (which I don't have yet because of the new OS); and then if that doesn't work try
to refresh the OS! (Talk about sledge hammer solutions to avoid doing diagnosis.)
A workaround is to open a new session where I won't be logged in and then I can just use the KB URL anonymously. (E.g. in IE press Alt-F, i. InPrivate Browsing mode (Ctrl+Shift+P will probably work too.) Annoying but not as irritating
as that damned UX.
FYI
Robert Aldwinckle

Have Macbook Pro & 4th gen iPod Touch. Downloaded & installed iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says "iTunes" Data too new to be used with this version of iTunes.

Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??

Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup?

Restore iphone 4 to install the ios 5 but something went wrong while doing back up and whenever i connect the phone to itunes theres an error and the phone turn off after 1min

hi guys i just downloaded the ios 5 and while it was doing back up something went wrong and everything were stopped and shows me a message as an error msg and now whenever i connect my iphone 4(32g) to itunes after 1min it goes off and the battery full and the same thing happend again and again can u help me guys plz i only see connect to itunes on the screen no options even

by reset option do you mean the DFU restore? worked for me, have you tried that?
if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update.

My upgrade went wrong!!

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