My usb cord won't connect to my macbook air

Whenever I plug my phone into the USB cord and then into the Macbook Air, it won't connect! The phone vibrates and I can't sync music or photos!
We replaced the Macbook and this is still happening, then we replaced the USB cord with one that we bought at our local Apple store. '
Any advice?

As I said that indicates the cable that you used between the iPod and computer is bad
jgreen1009 wrote:
The only way I can charge my ipod now is through my docking station. It is the only device that recognizes my ipod.

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My usb cord won't connect to my macbook air

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