My usb port gives power but doesn't work

Hello,
I have a 13 inch Macbook pro and my usb ports stopped working yesterday they worked fine but today I plugged in my mouse but it didn't work.
It lights up but doesnt work, after that I tried diffrent mouses same problem they light up but no movement. Reset my smc, my pram and updated Macbook to 10.7.5 still nothing. I even tried my HTC ONE X it recharged it but didn't reconize it as a phone. Help would be much apreciated.
Thank you guys and girls in advance.
Regards,
Nigel Brown

Hi Nigel,
Is machine still under warranty? I would try a OS reinstall. But its is highly likely the I/O ports have failed. They will still supply power to peripherals that are connected which is why everything still lights, but machine will not register them. The machine would require a replacement main logic board as I/O ports are connected to it. If your machine has no external damage or liquid damage then you will be covered under warranty. Otherwise it is an expensive repair unfortunately.
Tim

Similar Messages

USB port has power but isn't working

Hey guys,
One of my usb ports has decided to stop working properly, I'm still able to use peripherals which ONLY require power, an example being my external fan which works fine in that port.
However, I'm unable to use my mouse or any storage device in the port.
The lights(if any) on the devices will light up as normal but will not do much other than that.
I have not made any major changes since the last time the port was successfully used, it has just stopped working.
I've restarted multiple times and the issue persists.
All other usb ports work perfectly normal, no issues.
Specs:
Pavilion DV6 7029TX
Running Windows 8 Pro 64bit
All up to date with windows updates
If any other info is required please let me know.
I'd appreciate any and all help someone may provide in helping me get to the bottom of this.
Cheers.
This question was solved.
View Solution.

Hello -Brendan-,
I think we should try ALL the drivers. The Chipset drivers are the drivers for your motherboard and the other drivers are for the individual on-board devices. I am thinking we should do your Chipset drivers first and then your on-board drivers. Like building a house we should ensure the foundation is solid before adding the house on top. What I would like you to do is to download and install ALL the drivers from the HP Pavilion dv6-7029tx Entertainment Notebook PC Drivers page. Ensure you download and install the Chipset drivers first, after that it does not matter which order you install the drivers.
Please re-post with the results on either of the threads you have on the go. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

USB ports have power but no data connection

Hello I have a HDX 16-1040 US HP, PORTS
External Ports
* 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
* 4 Universal Serial Bus USB 2.0
* 1 VGA (15-pin)
* 1 HDMI
* 1 eSATA
* 1 RJ -45 (LAN)
* 2 headphone-out
* 1 microphone-in
* 1 notebook expansion port 3
* 1 IEEE 1394 Firewire (4-pin)
* 1 Consumer IR
Product Number FS005UA#ABA
Microprocessor 2.26 GHz Intel Centrino 2 Processor Technology featuring Intel Core 2 Duo Processor P8400
Microprocessor Cache 3 MB L2 Cache
I have tried the following flashing the bios, changing power plan to not control usb power. I REALLY NEED USB PORTS PLEASE HELP ME MICROSOFT I LOVE WINDOWS 7
EDIT: the power on the usb ports work but data transfer does not.

The issue can be caused by the USB controllers. Please follow the steps below to reload USB controllers.
1. Click "Start", type in Device Manager the Search bar and press "Enter". Click Continue if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows will reinstall all USB controllers automatically.
If the issue persists, I suggest that you download the latest chipset driver and BIOS from the following website, and then install then in Windows 7 RC.
Software and drivers for HP HDX X16-1040US Premium Notebook PC
Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additionally, if you would like to restore to the OEM Windows Vista system, I recommend that you contact HP support for assistance.
Contact HP
Arthur Xie - MSFT

Usb port has power but wont read macbook pro

I have a macbook pro with 2.4ghz intel core i7 mac os x version 10.7.3 and my USB ports recently stopped working. They still power drives, but are not reading any information. It's as if the devices do not communicate, though the powering function of the ports still works. Any body know what I should do about this?

This is what it says under the system profiler both when something is plugged in and not... in case that makes a difference.
USB High-Speed Bus:
Host Controller Location:          Built-in USB
Host Controller Driver:          AppleUSBEHCI
PCI Device ID:          0x1c2d
PCI Revision ID:          0x0005
PCI Vendor ID:          0x8086
Bus Number:          0xfa
FaceTime HD Camera (Built-in):
Product ID:          0x8509
Vendor ID:          0x05ac (Apple Inc.)
Version:          5.16
Serial Number:          CC2BBJ063BDGFKL0
Speed:          Up to 480 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa200000 / 3
Current Available (mA):          500
Current Required (mA):          500
Hub:
Product ID:          0x2513
Vendor ID:          0x0424 (SMSC)
Version:           b.b3
Speed:          Up to 480 Mb/sec
Location ID:          0xfa100000 / 2
Current Available (mA):          500
Current Required (mA):          2
Apple Internal Keyboard / Trackpad:
Product ID:          0x0252
Vendor ID:          0x05ac (Apple Inc.)
Version:          1.18
Speed:          Up to 12 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa120000 / 5
Current Available (mA):          500
Current Required (mA):          40
BRCM2070 Hub:
Product ID:          0x4500
Vendor ID:          0x0a5c (Broadcom Corp.)
Version:          1.00
Speed:          Up to 12 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa110000 / 4
Current Available (mA):          500
Current Required (mA):          94
Bluetooth USB Host Controller:
Product ID:          0x821a
Vendor ID:          0x05ac (Apple Inc.)
Version:          0.37
Speed:          Up to 12 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0xfa113000 / 7
Current Available (mA):          500
Current Required (mA):          0
USB High-Speed Bus:
Host Controller Location:          Built-in USB
Host Controller Driver:          AppleUSBEHCI
PCI Device ID:          0x1c26
PCI Revision ID:          0x0005
PCI Vendor ID:          0x8086
Bus Number:          0xfd
Hub:
Product ID:          0x2513
Vendor ID:          0x0424 (SMSC)
Version:           b.b3
Speed:          Up to 480 Mb/sec
Location ID:          0xfd100000 / 2
Current Available (mA):          500
Current Required (mA):          2
IR Receiver:
Product ID:          0x8242
Vendor ID:          0x05ac (Apple Inc.)
Version:          0.16
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Apple Computer, Inc.
Location ID:          0xfd110000 / 3
Current Available (mA):          500
Current Required (mA):          100

USB Port Replicator 2nd monitor doesn't work on restart with Vista

Greetings wise wizards of Lenovo:
I'm helping a friend with the USB Port Replicator, who is running Windows Vista Home Premium on her Acer laptop. She has all of the necessary hardware requirements, and I've installed the Lenovo USB Port Replicator drivers with once with Vista (automatically installing the drivers), once with the CD, and finally from the Lenovo website. The problem is that the port replicator works fine upon installation, but as soon as Vista is restarted, not only does a second monitor not appear automatically, it doesn't appear at all.
Connecting the second monitor to the laptop VGA port works fine, and I can extend the desktop across both the laptop and the second monitor... it is only a problem on restart with the port replicator. I've uninstalled and resintalled three times now, once with letting Vista provide the drivers automatically, once with the CD, and once with the website download.
Any suggestions will be highly appreciated.
Many thanks in advance,
Zovoth

Mines not working on XP. Works fine until I re-boot then I have a hard time getting it to work. I've tried unplugging the ac adapter, usb, tried switching my monitors and still nothing. Both monitors are functioning properly. The icon for the repilicator does not show up down the clock. It's in my program files with the only option to uninstall.
Comon Lenovo, there hasn't been an answer to this question since 2008???

USB Port on my comp. doesn't work... how can I add new music to IPOD?

The USB Port doesn't connect anymore, it's broke on my pc, so I can't change any music on my IPOD. Is there any other way I can synch new music to it? IPOD will charge when I connect it to pc but that's all.
Message was edited by: tobilates

Your laptop has a touchpad, doesn't it? If it does, I would suggest reinstalling the USB controllers.
From this article
http://support.microsoft.com/default.aspx?scid=kb;en-us;310575
*Remove and reinstall all USB controllers*
+To remove and reinstall all USB controllers, follow these steps:+
+Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.+
+Click the Hardware tab.+
+Click the Device Manager button.+
+Expand Universal Serial Bus controllers.+
+Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.+
+Restart the computer, and then reinstall the USB controllers.+
+Plug in the removable USB storage device, and then test to make sure that the issue is resolved.+

HT2693 I purchased Huawei Dongle and trying to connect with my NEW MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support. When I plugged in my the power is flowing in dongle due green light blinking twice in every 3 sec but no

Hi,
I purchased Huawei Dongle and trying to connect with my new MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support.
When I plugged in my macbook the power is flowing in dongle due green light blinking twice in every 3 sec but no connection found or diver shown.
Please let me know how I have to use it. I got some suggestion for USB hub 2.0 but It does not make any sense and driver installation.
So please suggest proper direction to use it and provide link to install any driver.
Thanks
Tauheed Ahmad

Yes Clinton I did same, but they were (Huawei customer support) surprised about this problem, They behave like they have no idea about USB 2.0 and 3.0 knowledge. They handsUp that reason I posted my problem in this forum.
So is there any better solution to use any mediator between these USB version handling, Please let me know.
Thanks
Tauheed

Hi skydiver, I have ios7.4, I tried two different USB ports and it still doesn't show,up on my desktops in my computer as iPad so I can't click it. If it was there I would open and see all my photos, and YES it ask me DO I trust this computer! several tim

Hi skydiver, I have ios7.4, I tried two different USB ports and it still doesn't show,up on my desktop in my computer as iPad so I can't click it. If it was there I would open and see all my photos, and YES it ask me DO I trust this computer! several times.
The apple tech on the phone, went to my control,panel
Went to my devices. Original iPad showed up,there In red and then he had me go,to apple website, download something and it said it could configure to my computer.
Is,finally answer,to me was go to the apple care,one on one appointment, and it's my "software"
A man I know told me "Apple at store, won't be able to do,anything for me"
That's not very positive.
What else? Can't I download iPad drivers,into my computer?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. And the power button doesn't work.

My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.

Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.

Appletv 2 flashing quickly - no reponse at all -tried to unplug power but did not work.

Appletv 2 flashing quickly - no reponse at all -tried to unplug power but did not work. What should i do?

You'll have to connect the your ATV2 to computer via micro-usb port on the back. Open itunes and put the ATV2 in DFU mode by holding down the menu and play button for 7 seconds. Itunes should recognize the device. Once it does press the restore button,itunes will then download the latest software and reinstall it on the ATV2. You will then have to go through the setup process again. If that doesn't fix the problem take it back the store you bought it at.

Power charger doesn't work

I bought iPhone5 last week, and its already broken, had to go to the store where I bought it, then they said I had to go to Apple store, then I went to the apple store on Grandcentral, and had to wait for 3 hours, and their attitude was pretty BAD. I spend metrocard, and I took day off for this incident. AND NOW, this iPhone's power charger doesn't work! I call to Apple, and their attitude was also REALLY BAD! I DEF NEED my iPhone charger ASAP, and I REALLY WANT THEM to refound my metrocard charge to go back and forth this annoying issues!!!!!
The Apple couster service person's name is MICHEAL OLIVER. His attitide was very very BAD!!! I told him I've been a MAC user since 1995, and had a bad experience for my 3rd MacBook ( within 6month its broken twice!), and this time is more annoying costmar service ever!!!

I'm sorry to read about your bad experience but you're not addressing Apple here. We are all users just like you. Please give Apple feedback here > http://www.apple.com/feedback/

USB ports and memory card slots not working

My Pavilion a6120n desktop has worked brilliantly ever since I purchased it. As of last week the 2 usb ports in the front and the 2 unused usb ports in the back have stopped working. My printer is plugged into one rear port and my wireless mouse is plugged into a second rear port and these work fine. I generally use a memory stick for data swapping or the card reader slots (which have also stopped working). I no longer see the memory card icons in the "Computer" window. When installing something new the "New Hardware Found" statement pops up but the driver install always fails. I think it is a software issue but there are no usb drivers to download on the HP/support site that I can find. . . so . . . Below is what I have tried so far.Run antivirus software. Full scan & memory scan - no issuesRun malewarebytes full scan - no issues I have tried restarting several times with no success. Restore to several previous restore points = failedRestarting computer in repair mode = failedRun the repair disk that I had made = failedChecked the power management for each usb port to see if the power was routed properly = okRemoved the case cover and carefully inspected the wiring and connectors.finally I tried uninstalling the usb drivers = failed Upon restarting the computer the last time the startup file must have failed and after several hours of attempting a repair I had to reinstall the Window 7 completely. Still no usb or memory card function. Any help would be appreciated Thanks,MrBob38

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how the USB ports and memory card slots are not working, and I would be happy to assist you in this matter! Since you mentioned that you have already re-installed Windows 7 on your computer, and the USB ports still do not work, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards

The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on that wifi network

The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on my school wifi. I have an iPhone 4S on AT&T and iOS 7.04

In a roaming network, your "main" router is the device that would require port mapping/forwarding to be configured in order to access the IP camera from the Internet. This router is also the one that would be provide the private IP address for the camera which you will want to be a static one.
So as you described your network, the IP cameras should be getting an IP address or you assigned it a static one and this is the address that you would enter in the Private IP address (or equivalent depending on the router used) field when setting up port mapping.
If you are not able to access this camera from the local network, then this should be troubleshot first.

HT204032 Power-Nap doesn't work on my MacBook Air (Late 2010) with Mountain Lion 10.8.4

I have a mb air (late 2010), I can see in the preferences the "power-nap battery option" but power-nap doesn't work. I try to install the SMC update but when i try to install it i get the message that my system is not compatible with the update. help me please...

Try swiping down with two fingers. This solved my problem.

The screen doesn't work except on the bottom and i cant reboot it because my power button doesn't work, The screen doesn't work except on the bottom and i cant reboot it because my power button doesn't work

I was in the middle of texting my mom and the screen stopped working! It only stopped working in the middle but i can't even turn it back on because my password numbers won't work when i touch them! I also cannot reboot my ipod because the power button doesn't work! I need help on fixing this problem please!!

Try as best you can with broken button.:
- iOS: Not responding or does not turn on
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My usb port gives power but doesn't work

Similar Messages

Maybe you are looking for