My usb ports arent running as 2.0 highspeed ports

Hi guys im looking for some help
The Basics
hp pavilion a532x
Windows XP SP3
What the front reads about my usb ports
Built in 9 - in - 1 media card reader high speed USB 2.0 and firewire ports
The issue
when i plug in my wna3100 netgear wireless adapter it says "this divice could run faster" and it wont detect my adapter .
I was wondering if there was a driver i could download so my USB ports run as they should as 2.0's.

Just wondering if the Netgear software package was installed for this device?  It might not show up because the driver is not installed.
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