My used Macbook Pro 2011 doesn't have iLife software
I bought a used Macbook Pro and the iLife software is not on the computer, I was wondering if there is a way to recover it?
Unless you're able to install them from a DVD, click here, contact Apple, and accept the answer you get.
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My husband has a macbook pro (2011) and I have an iMac (intel core 2 duo) and an iPhone 4 and iPad 2 but we share one apple id and are unable to use facetime with each other....help
You will have to make a second Apple ID.
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Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
after I updated to 10.7.4 my macbook pro 2011 doesn't detect external display anymore what should I do?
after I updated to 10.7.4 my macbook pro 2011 doesn't detect external display anymore what should I do?
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How to install Photoshop Elements 12 on a new MacBook Pro which doesn't have a external drive.
I have the software for photoshop elements 12 but cannot install on my MacBook Pro because it doesn't have a external drive. How do I get it installed?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have a macbook pro and I went on the adobe website but I can't find a download link to cs6 extended without buying it. I don't need to buy it because I already did and have the code but my mac doesn't have a cd tray so how am i suppose to put it on my computer if i can't do either one of those two?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Installing my CS6 onto my macbook pro that doesn't have a disc drive?
How do I install the CS6 program I bought onto my Macbook pro? It doesn't have a disk drive. I tried to download each individual trial version through Creative Cloud but then when I try to input my serial number, it says it's not a legitimate serial number but it's the one that was emailed to me.
Creative Cloud is not going to link the CS6 version of the software. Try the following page instead:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
If you continue to have issues with your serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
The battery doesn't charge at all anymore.
My Macbook pro suddenly stopped working without the cord plugged in.
And when the laptop is switched off, it switches on by its own as soon as I plug it in.
I reset the SMC, to no avail.
Any tips?
Thanks.
MacBook Pro (13-inch Early 2011), Mac OS X (10.6.8), 2.3GHz Intel Core i5 processerIf it has a replaceable battery, then consider replacing it.
Open System Profiler in Utilities folder. After it opens click on the Power entry in the sidebar. See what it reports for your battery. If it's no longer usable it will generally say "Service."
If you don't have a user-replaceable battery, then take it to an Apple Store. -
I spilled water on my old macbook pro and now the keyboard and trackpad no longer work. I have a new one but want to get some files off of the old one. What would be the easiest way of doing this. The old one also has a password so I'm not sure I could get into it anyway.
You could remove the hard drive and put it into an external enclosure. You can connect it to another Mac via Target Disk Mode and transfer the files you want that way. If you put the drive into an external enclosure you can use Migration Assistant to transfer your Home folder to the new computer.
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HT1176 Initial Time Capsule backup on MacBook Pro that doesn't have an Ethernet port
I just got a 3TB time capsule and am trying to backup my MacBook Pro. The initial process is very slow, but my MacBook doesn't have an Ethernet port. How can I connect the time capsule to the MacBook Pro to make the initial backup go more quickly?
A very good investment to make would be......
Apple USB Ethernet Adapter - Apple Store for Business (U.S.)
Why Apple chose to leave off the most important port in networking is a mystery. -
I have recently just bought a macbook pro and it doesn't have a firewire port. So how can i transfer all my music, photos, docs and videos across. Any help ???
My new-ish MBP has a Firewire port, but it's not the old-style one you might be familiar with. Look at the ports for the Firewire symbol (looks like a Y). You will need an adapter to connect an old-style Firewire cable to it. (Yeah, I know there are names for them and "old-style" isn't one of them, but they slip my mind at the moment.)
Alternately, since you should be backing up anyway, do a full backup from the old machine and then import from the backup on the new one. See my Mac Backup Guide* ASAP if you aren't currently backing up!
* Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple. -
Help MacBook Pro (2011) doesn't recognise internal display but only external display
Screen has been replaced but that didn't solve anything. MacBook connects fine to any of my TVs but doesn't display anything on its own screen. Have seeked professional help to no avail. Someone please help.
Start your mac up by holding the alt key. That is boot from function.
If its empty then you might have a hard drive issue. Due to your hard drive being picked up but not the partition on the drive. This will most probably be a OS X reinstall.
Erase the drive and reinstall the OS X or run a recovery mode.
Good luck -
My new macbook air is not even detecting the external disk, leave alone reading it. I have important documents as time machine backup on the external disk. Please help in resolving this issue.
ThanksThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Unable to attach multiple files to an email in Safari using Macbook Pro 2011
Is anyone else having this issue? Safari won't let me select multiple files to attach to an email. I can attach more than one file, but I have to attach them one at a time. Is there a setting I need to change or something??
I am having exactly the same issue as debsdesign. The email I am using is yahoo. I've tried both Safari and Firefox and it makes no difference. I am using Mac OS X Lion 10.7.5.
So to reiterate the problem - I want to attach multiple files at once to an email message I want to send. I have tried to do the following:
1. Select 'Attach file" in my email message
2. In 'Finder' I have found a list of files I want to attach
3. I can only select one file at a time and "choose" them individually - I have 16 files. I have tried holding down the SHIFT key and selecting the last file in the list. I have also tried holding down the COMMAND key and selecting each file in turn. Nothing works!
Is there a way to do this on a Mac??
Many thanks -
I had got used macbook pro 2011 ... but system preferences is not working , I'd tried to reinstall the OS using the internet recovery but I got message that my id does not had os x lion purchased ...
how I can fix the system preferences "
how I can add this MacBook to my ID?
please need help !!!The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.
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