My user account and password won't be deleted after the 10.6.7 update?

hi,
i want to know if i can keep my account and password. i already know i need a backup, but, i can't update with this pending.
please, help me. i don't want to be bored all the time with this old system.

Everything should be left intact after the update.....repair (Permissions) via the Disk Utlity before and after the update..
It is always a good idea to back up your data before doing any kind of system update....these folks are excellent in service and support for what they sell...
http://http://eshop.macsales.com/shop/firewire/
This software will allow you to clone your existing system image (accounts and passwords)...http://http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
It is comforting knowing that you have a complete back up when updating....or for any other reason

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    Version:         1.7.1 (289.5)
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    Interval Since Last Report:          89457 sec
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    Per-App Crashes Since Last Report:   9
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    /usr/lib/libSystem.B.dylib
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    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libxpc.dylib                   0x00007fff9681d267 runtime_init + 823
    1   libdispatch.dylib             0x00007fff942653f2 dispatch_once_f + 53
    2   libxpc.dylib                   0x00007fff9681daf5 _xpc_runtime_set_domain + 285
    3   libxpc.dylib                   0x00007fff9681af3d _libxpc_initializer + 452
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    6   dyld                           0x00007fff608eaaf2 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
    7   dyld                           0x00007fff608e82e4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 260
    8   dyld                           0x00007fff608e827d ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
    9   dyld                           0x00007fff608e827d ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
    10  dyld                           0x00007fff608e827d ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
    11  dyld                           0x00007fff608e827d ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
    12  dyld                           0x00007fff608e827d ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
    13  dyld                           0x00007fff608e827d ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
    14  dyld                           0x00007fff608e90b7 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59
    15  dyld                           0x00007fff608de4dd dyld::initializeMainExecutable() + 206
    16  dyld                           0x00007fff608e260b dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 1852
    17  dyld                           0x00007fff608dc059 _dyld_start + 49
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x000000000000008f  rbx: 0x00007fff608d8090  rcx: 0x00007fff608d811f  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x00007fff608d7328  rbp: 0x00007fff608d90e0  rsp: 0x00007fff608d77f0
       r8: 0x00007fff608d77b0   r9: 0x000000000000007a  r10: 0x0000000000000000  r11: 0x00007fff608d80b4
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    Binary Images:
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           0x100d0a000 -        0x101910fff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
           0x101f96000 -        0x10228bff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x1023a8000 -        0x1023b7fff  com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x1023c5000 -        0x1023c5fff  libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
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           0x102443000 -        0x102459fff  libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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           0x1024ca000 -        0x102525ff7  com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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        0x7fff8dcd1000 -     0x7fff8dd11ff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
        0x7fff8dd12000 -     0x7fff8dd25ff7  libCRFSuite.dylib (??? - ???) <322486D1-359C-3059-BF53-D4B038621E18> /usr/lib/libCRFSuite.dylib
        0x7fff8dea6000 -     0x7fff8debaff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff8e016000 -     0x7fff8e28afff  com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff8e28b000 -     0x7fff8e301ff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
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        0x7fff92d41000 -     0x7fff92dacff7  com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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        0x7fff93989000 -     0x7fff93e50fff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
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        0x7fff93e9b000 -     0x7fff93e9bfff  com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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        0x7fff9401f000 -     0x7fff940a3ff7  com.apple.ApplicationServices.ATS (317.12.0 - ???) <BE3C156D-8326-37AA-BC4E-D3C0D31BF976> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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        0x7fff9412b000 -     0x7fff9412ffff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
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        0x7fff94146000 -     0x7fff94146fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <A42ACCF8-7C09-3891-B2B3-F6048A650BA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff94147000 -     0x7fff9414eff7  com.apple.CommerceCore (1.0 - 17) <95285481-4162-308B-85E9-E0A47D4F3766> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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        0x7fff9479f000 -     0x7fff947a5fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff947a6000 -     0x7fff94816fff  com.apple.datadetectorscore (3.0 - 179.4) <D14F635D-D403-3780-85C9-91EB0CA07F8E> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff948ba000 -     0x7fff94a8eff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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        0x7fff94dcf000 -     0x7fff94e45fff  com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
        0x7fff95744000 -     0x7fff95745fff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
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        0x7fff95bf7000 -     0x7fff95c98fff  com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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        0x7fff95cd3000 -     0x7fff95d27ff7  com.apple.ScalableUserInterface (1.0 - 1) <EB468227-3203-38C9-A5BC-E28576D507CF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
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        0x7fff95da0000 -     0x7fff960bcfff  com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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        0x7fff9678c000 -     0x7fff967fffff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
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        0x7fff9680f000 -     0x7fff9682cfff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
        0x7fff9682d000 -     0x7fff96860ff7  com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
        0x7fff9689c000 -     0x7fff968ddfff  com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff96941000 -     0x7fff96953ff7  libbsm.0.dylib (??? - ???) <666E88F0-F8F3-3490-B688-2CF9418CB7E8> /usr/lib/libbsm.0.dylib
        0x7fff96954000 -     0x7fff96a8afff  com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff96a8c000 -     0x7fff96a8dff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
        0x7fff96a8e000 -     0x7fff96a8fff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <8901B7EE-6CA0-31F3-BBFE-BB71C90B1E49> /usr/lib/system/libremovefile.dylib
        0x7fff96a90000 -     0x7fff96acbfff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
        0x7fff96b54000 -     0x7fff96b54fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <4F7416F1-A069-3A39-B5F1-008279F6B819> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fff96b55000 -     0x7fff96b7efff  com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff96b7f000 -     0x7fff96c15ff7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <C06C0706-3462-3F24-A8BE-4DA8076DE59F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff96cde000 -     0x7fff96d83fff  com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff96d84000 -     0x7fff96e26fff  com.apple.securityfoundation (5.0 - 55116) <1E062087-A9B1-3E38-8133-E9D282EA34B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff96e34000 -     0x7fff96e3afff  IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff96e3b000 -     0x7fff96e49fff  com.apple.NetAuth (3.2 - 3.2) <B247BEAB-E3DA-3075-A2E5-BD3371AB0FA4> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff96e9d000 -     0x7fff96ea2fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
        0x7fff96ea3000 -     0x7fff97487fff  libBLAS.dylib (??? - ???) <09028536-1215-324C-B7BD-384CF5DBC5D0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff97488000 -     0x7fff974c7fff  com.apple.AE (527.7 - 527.7) <9B3F7EC2-EDE2-3123-BAA5-C36A09BA038E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff974c8000 -     0x7fff9752aff7  com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
        0x7fff98198000 -     0x7fff981b4ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
        0x7fff981d6000 -     0x7fff98376ff7  com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff98377000 -     0x7fff98380ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
        0x7fff98381000 -     0x7fff985abfe7  com.apple.CoreData (104.1 - 358.14) <1C100A86-EEDF-352E-8BC0-DFE82FF92362> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff985b0000 -     0x7fff98619fff  com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff98647000 -     0x7fff986a7fff  libvDSP.dylib (325.4.0 - compatibility 1.0.0) <1E3EEDA7-1DC6-3593-9DED-0BAFA0972A76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff986a8000 -     0x7fff986bdfff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <4DD43F2F-7688-3028-868C-4E2876AFBF21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff986cd000 -     0x7fff986cdfff  com.apple.vecLib (3.7 - vecLib 3.7) <F968254A-2A06-3E2A-A587-151D7A2DB55A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff986ce000 -     0x7fff9906ca27  com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff9909e000 -     0x7fff99119ff7  com.apple.print.framework.PrintCore (7.1 - 366.3) <51681D6E-62D3-3B7D-9981-D3FC3568BAB6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff99e64000 -     0x7fff99ee9ff7  com.apple.Heimdal (2.2 - 2.0) <A9FC8FF4-8D02-3D91-B409-AF19B72AEFDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff99eff000 -     0x7fff99f53fff  libFontRegistry.dylib (??? - ???) <60FF9C2C-5E44-3C49-8A08-F26101898F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 23618
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=147.2M resident=99.5M(68%) swapped_out_or_unallocated=47.8M(32%)
    Writable regions: Total=19.7M written=344K(2%) resident=2488K(12%) swapped_out=0K(0%) unallocated=17.2M(88%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             9396K
    MALLOC guard page                    16K
    STACK GUARD                        56.0M
    Stack                              8192K
    __CI_BITMAP                          80K
    __DATA                             11.9M
    __IMAGE                             528K
    __LINKEDIT                         54.2M
    __TEXT                             93.1M
    __UNICODE                           544K
    shared memory                        12K
    ===========                      =======
    TOTAL                             233.4M
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    Norman & Harry,
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  • Problems with invalid user name and password

    We have a one week old MacBook 2.2GHz basic white model that is generally working well.
    However a problem has now arisen whereby on any attempt to shutdown or restart it won't accept the administrator user name and password, returning an 'invalid' warning. The issue seems to be the user name as the administrator password has worked OK in other situations. Naturally I have checked and re-checked the user name (which was in the form (first name followed by surname in upper and lower case) and it was OK (in any case it was being prompted automatically by the system.)
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    Nothing has changed. Can anyone help?

    HI Martin, a late post to confirm the solution from the last post by using the "RETURN" key works..
    (mouse click worked ok in Tiger 10.4.x I thought).
    Tis was a delight and so obvious after seeing these symptoms.
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    fwiw.
    w

  • New MacBook Pro - user name and password question

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    Message was edited by: J Perry

    It is possible to either change the account's name, or create a new account. The first (changing the username), does NOT fully change the name. A version of your name (called the short name) remains unchanged.
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    1) In the Apple menu, select "System Preferences".
    2) Click "Accounts"
    3) If locked, click the lock (lower-left corner) and login (guarantees you are the authorized person).
    4) Click "+" to create a new account.
    5) Assuming you want to be the administrator of your computer, setup the NEW ACCOUNT as "Administrator".
    6) Enter your desired username.
    7) Enter your desired shortname (can be the same, but no spaces and all lowercase).
    8) Enter your desired password.
    9) Click "Create Account".
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  • Cannot change anything in user account and family safety, even logging as an administrator account.

    My 1st user account was an administrator account, 2nd user account was a standard account. 3rd user account was a guest account of window 8 single language, however i accidentally made a mistake by setting guest account from standard account to become an
    administrator account. I also set down the 1st user account from administrator to standard account and after these stupid settings, the guest account becomes administrator account anyone can access in without any password, the 1st and 2nd accounts become standard
    accounts! Before this mistake, the 1st user account was the main account of mine, 2nd and 3rd (guest account) were logged in very rarely.
    The problem is when i logged in guest account as administrator, i cannot set the 1st or 2nd back to become another administrator account. Something has gone strange, it has been prevented me to set the others to be administrator and the guest back to standard
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    I did not find the forum for win 8 single language, so i place my question here.

    Thanks for your reply. I tried to go to safe mode of win 8 by holding the shift key while clicking "restart" on the login screen. (My login screen now shows 3 account users). Then i chose troubleshoot -> advanced options -> windows startup
    settings-> i went to safe mode. The safe mode only showed a complete black screen with an only window: "Administrator: cmd.exe". I did as you said (typing NETPLWIZ) and the User accounts window appeared. I went to "properties" of each
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    Yesterday, i went to elevated command prompt as an administrator and typed "net user administrator /active:yes" with hope that the built-in administrator would be activated and i would use it for full control settings of 3 other user accounts.
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    Now, my position is quite bad. Login with guest account which was set as administrator, i still can not have full control of this laptop, so that all attempts of mine to change the user account settings is denied. This guest account also does not have a
    password at all so that everyone can open my computer without typing a password. Because access is denied, i cannot set a password for the guest account even now it is the administrator account and i am loging in it.
    p/s: I tried to refresh the system but still got the error: "There was a problem refreshing your PC. No changes were made". And i also tried to restore the system, but got the error: "System restore did not complete successfully. Your computer's
    system files and settings were not changed. Details: A volume shadow copy service component encountered an unexpected error. Check the Application event log for more information (0x80042302)"
    I went in registry editor in safe mode and did as you said but there was no "AutoAdminLogon", "DefaultUserName", "DefaultPassword". I only saw "AutoLogonSID" and other different names...
    The problem i got half year ago has still remained and recently i made this mistake. https://social.technet.microsoft.com/Forums/en-US/8ebd868c-bdfd-412e-95a6-9dc0095d431c/cannot-paste-any-online-pictures-from-any-websites-into-wordpowerpointonenote-2013?forum=officeitpro
    I am a young woman who always creates mistakes when setting computer because of my carelessness.
    Hi,
    These phenomenon should be access rights problem, you need to check your current system User Accounts status. In my opinion, your administrator account probably disabled.
    Open Run, type LUSRMGR.MSC, press Enter.
    Then check your current system account which Group they are belongs to.
    If there is any progress, please feel free let me know.
    Roger Lu
    TechNet Community Support

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