My user name/email and password are not recognised. I a...

my user name/email and password are not recognised.
I am looking for someonw to tell me why.
preferabley someone to talk to.

Hi there!
For formal (perhaps including live) support, your carrier is your first stop -- they are responsible for all of your formal support.
In the support forums, we can provide you with much user-to-user assistance, but it means that you need to come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

I cannot email photos i'm told the email and password are not set up how do i set up an account?

when i read how to join it tells me to go to iphoto then hit preferences. but there is no iphoto to hit on

in the iPhoto preferences ==> accounts delete your e-mail account and reenter it
OR
IMHO the better solution is to set Apple mail as the email client in the iPhoto preferences
LN

I receive an error stating user name and password are not valid on my ipad and iphone 3Gs when attempting to load email from my icloud account. When I log onto icloud from my Mac, it wont load the email either.

One day, my ipad and iphone pick up my emails (.mac account) from icloud just fine. the next day, I recieved error messages that say my user name and password are not accurate. I removed the icloud program on both devices and added it back on to both devices and get the same message. I logged into icloud from my Mac and while I can log in, it times out when I select email and wont load the email there either. Any Suggestons?

I am having the same problem; it started about 24-36 hours ago.
I know my ID/PW combo are correct because I can access all other aspects of iCloud except mail.
iPhone -- returns incorrect ID / Password
iPad -- Same
Mail.app on Mac -- returns incorrect password error
icloud.com -- allows me to log in and use all functions accept mail. When I try to use mail it stays on a white screen for about 60 seconds then returns a dialogue box that indicates a server error.
I contacted Apple and they placed my iCloud account into something called "Troubleshooting" mode. They generated a new strong password and sent it on to "Engineering."
I suspect there are a small number ofo users like you who are affected with the same problem I am. Too small a number for it to be reported as an outtage. I suggest you call Apple and open a case to have your mail investigaged.
Hope this helps...

HT204053 I have an Apple ID and use I Cloud with my Ipad and Iphone. I am trying to publish a website from my macbook but my user name and password is not recognised when I try?

I have an Apple ID and use I Cloud with my Ipad and Iphone. I am trying to publish a website from my macbook but my user name and password is not recognised when I try?

Ken.Lloyd wrote:
Sorry for the delay. System preferences icloud is not an option for me. Syst preferences mobileme is
The minimum requirement for iCloud is Lion 10.7.2 - earlier systems don't show the iCloud preference pane. If you want to use iCloud you will have to upgrade to Lion or Mountain Lion (assuming your computer meets their requirements) but even so you won't be able to publish web pages to iCloud because it does not provide web hosting. This page examines that situation in more detail:
http://rfwilmut.net/missing2

FTP login and password are not saved on some sites

On some of my sites the FTP login and password are not saved
(even though the "saved" box is checked). Dreamweaver 8.0 on XP
SP2. I can export the site information and then import the same
file exported and there still will be no login or password placed
in the login or password window. I opened the exported .ste files
in notepad and found the login correct and the password incorrect.
I uninstalled Dreamveaver and reinstalled still same
problem.

Ok, I just spent about 3 hours on this. Here's the latest
that I've found. I had looked at the knowledgebase and my registry
matched what was suggested. As this has been an ongoing issue for
me, I thought it was still an issue. Apparently 8.02 did have some
improvements.
I can only guess that many of the 36 sites I have in the Site
Manager lost info before the .02 update.. or I hope so.
I did however discover that there is still what could be
considered a minor bug. I went in to Manage Sites and selected edit
for all of my sites, fixing the ones that had lost their user/pass
info. I'm not positive, but I think only the last edited site kept
it's data.
I discovered after many checks on all the sites, over and
over and over, that it appears that they are now holding the data,
but, if I add the user/pass, I must not only click the OK button to
close that particular site, but I must also click the 'Done' button
before only that one will be saved.
So, I thought I was fixing logins when in fact I was only
fixing one at a time.. Completely closing 'Manage Site' seemed to
hold one new set of login data each time. Seems that it shouldn't
be this way.
But I must say, I am rejoicing at the moment, as I actually
have all my sites set up with FTP info and I am now looking forward
to hopefully adding more and maybe they'll actually be available
for the next editing session.

I subscribed on tennis but my email and password in not accepting when i log to watch, I subscribed on tennis but my email and password in not accepting when i log to watch

I subscribed in tennis but when i tried to log in my email and password is not accpting, but in apple and itunes its okay, whts seems to be the problem?

The password for your Apple ID and iCloud are the same if you signed up for iCloud with your Apple ID. Are you sure that you already signed up for iCloud? See also: "How do I sign up for iCloud?" http://support.apple.com/kb/HT4436

My old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?

my old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?

Hello gpbondi,
The following article provdies step-by-step instructions for downloading your purchases both in iTunes and on your devices.
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen

TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

HT4759 When I sign into my mobile me account the username and password is not recognised what do I do?

When I sign into my mobile me account the username and password is not recognised what do I do?

- Go to settings>iTunes and App Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

Just rebooted ipad, and now facetime and i messaging not working. I put in my apple user id(email) and password code. says network connection not available, but my iphone works fine on the wifi.??i can text throug iphone, just not ipad??any bright ideas w

Hi there. I have the ipad 3, and just last night had to reboot and do the upgrade, now my texting and facetime on it is not working...it states that when I click to activate it, and put in my user id(email) and passcode....that" could not sign in...please chekc network connection and try again".....well my Wifi connection is fine, and i can text and facetime fine from my iphone..just not the ipad now.....any ideas why it will not take my user id and passcode?...the passcode works fine on my iphone.

Hello cohenj80,
Thank you for the details about the FaceTime and iMessage activation issue you are experiencing on your iPad 3. I recommend following the steps in this article when you are not able to sign into FaceTime or iMessage on your iPad:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Best,
Sheila M.

I have no clue what my daughters email and password are for her ipod and she does not either and it is locked for a long time what do i do

can i hook it up in my acct and see if that works?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Can NOT email photos from Iphoto, message displayed that my email and password is not correct???? Can anyone help?

Can't email photos directly from iPhoto (MBPro 2012) running OS 10.9.4 I deleted the email & passwords in the iPhoto Preferences since I was given an error message that my email and password didn't match???? reinstalled them and tried again with no luck I have done it before without any problem, does anyone know what's going on?

Sullivan Swede wrote:
Thanks "Old Toad" .... I tried what you suggested: I erased the email accounts, re-booted, re-entered the email settings and changed the the email client to Mail (instead of iPhoto). I still have the message " email server didn't recognize your username/password combination"...... so frustrating and probably something so simple..... but I can't figure it out! I did clean-up everything, cookies/cashes, I did a "Safe Boot", just in case.... still not able to send email via iPhoto, instead I have to drag the photo from iPhoto onto the desktop then attach it to an email.... way too many steps!!!!
And what email client are you using in the successful (if too many step) process?
LN

My wife has bought an iPad from a friend. My wife has an iphone with an iCloud account. When trying to connect to iCloud from the new iPad it says her username and password are not authorised. Any help

MMy wife had bought an iPad from a friend. My wife already has an iPhone, which is registered to iCloud. She cannot acces iCloud from the new iPad. It says her username and password is not authorised. What do we need to do.

This could be a couple different things.
     The device is not authorized to the Apple ID.
         Continue setup for the ID on the device.
There is an account issue
        Is she able to get signed in at
               Appleid.apple.com
                   and manage the account
Can she get signed in at
Supportprofile.apple.com ?
         How many devices are registered to that Apple ID?

Moved to Europa and emails and iMessages are not coming

Hello,
I moved to the nordic part of Europa and the emails and iMessages re not coming.
What can I Do? I was living in Central America.
Regards,
Jonathan

If you mean that you are not getting notified when a text comes in, go to Settings> Notification Center> Messages.

I was experimenting setting up parental controls on my macbook pro and selected to set up my current account with controls. Apparently my admin name and password are not what i thought, because now I cannot unlock them.

I thought my admin user name and password were the same I sign on with, apparently not because now I am locked out of my own computer. I took two hours to reload mavericks from ap store, because i was told it would give me the option of changing the password. It did not. Sooooo, that's where I am. Thanks for any help.

Hi wlahey,
If you are having issues using your admin user name and password on your MacBook Pro, you may find the following article helpful:
OS X Mavericks: If your administrator password was not accepted
http://support.apple.com/kb/PH14014
Regards,
- Brenden

My user name/email and password are not recognised. I a...

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