My username is written in Chinese Characters, and now I cannot log in!

Hi everyone,
I am trying to help a friend of mine who is locked out of her macbook.
She has her username as Chinese Characters and has been logging on like this fine since she had her laptop.  However she just changed the way you log in so that you need to enter your username and password when you log in.
The problem is that there is no way to enter chinese characters before you have actually logged in, so we cannot get passed the login screen.  Does anyone know a way around this problem?

Roger-Walker-Arnott wrote:
The problem is that there is no way to enter chinese characters before you have actually logged in
It does not help you now probably, but there is a way to enter Chinese at the login screen.  In system prefs/accounts you click on login options and check the box for Show Input Menu on login screen.

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