My Vaio laptop has stopped detecting DVD ROM

My Vaio laptop has stopped detecting DVD ROM.The DVD drive was there sometimes AND most of the time NOT.i have tried all way of fixing the issue but all in vain. i.e deteting UPPER & LOWER FILTER Or Uninstalling DVD Driver.I dont know what the actual problem is. please Help me. apecs are as follows- SONY Vaio laptopmodel No- SVF15318SNB4GB RAMIntel Core i5-4200U CPU @ 1.60GHzWin 8.1 single language 64bit OS

Hi saurabhsaini225,
Thank you for considering Sony Community!
Sorry to hear your issue. Let's isolate it by following these troubleshooting steps:
Test the Optical Drive in BIOS, and reset it - Turn off the computer -> press the power button and immediately, tap the F2 key repeatedly. Once in BIOS, go to Boot tab. Look for Boot Sequence and check if the Optical Drive is listed. If not then its already hardware issue. If DVD is listed, try to reset BIOS, go to Exit tab -> Get Default Values -> hit Enter ->Save the changes and Exit.
Power Cycle - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds -> you may use a safety pin if you see a pinhole.
Run Windows update and Vaio update.
You may also check for the latest drivers and software from Sony's support website based on your location or from where you purchased the unit.
Your Vaio SVF15318SNB is not a U.S. model and we have limited information and we do not have the drivers the support your computer.
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hope these help.
Thanks,
Vincent
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