My Verizon account website will not open

does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

Try using Firefox's Safe Mode to disable the add-on.
First, make a backup of your computer for safekeeping. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, start Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode] and temporarily disable add-ons so you can uninstall the problem one.
Any luck?

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