My video clip plays too slowly. How do I set the playback speed?

I am just learning how to use Premier Pro. When I import the video clip and put it into the sequence section, the clip plays extremely slowly - more like still photography.
What am I doing or not doing to cause this?

More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840
Also, For CS5 and later, the easy way to insure that your video and your project match
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/message/3776153
-and a FAQ on sequence setting http://forums.adobe.com/message/3804341
>just learning
The tutorial list in message #3 http://forums.adobe.com/message/2276578 may help

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I understand you are having issues with playback of a purchased song. If iTunes in the Cloud is available in your country, it might be best to delete the song from your computer, then re-download from your purchase history.
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http://support.apple.com/kb/HT2519
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How do I set the thumbnail image of my videos that export to my computer? I'm using Premiere Elements 11 on a windows 8.1 PC 64bit.
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Mike
This is not Adobe. Rather user to user. We are all visitors here.
Just a bit of history....back in the days of Premiere Elements 4, you could set a "poster frame" in what was called the Project area. You did this by right clicking a blank area there and, from the drop down menu that appeared, selecting View/Preview Area, and using the poster frame feature there.
As I said, when a video imports into Premiere Elements, the thumbnail of the import has been presenting as the first frame of the video. With this Preview area "poster frame" option, you could set the video's thumbnail in the Project area so that the first frame was another frame in the video. But, this "perk" was restricted to thumbnails of the video in Project area.
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And, remember, at the onset I wrote
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I did not say that you can expect to have the Premiere Elements' export file's thumbnail in Windows displaying with its real first frame. And, the more you get into this, depending on the versions, more details need to be added to my comment about "...first frame of video for its thumbnail in the program..."
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ATR
Add On...The Poster Frame feature appeared in versions 4, 7, 8, and 9 by my count.

My video clip plays too slowly. How do I set the playback speed?

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