My Vision M has a "Firmware Error&quo

Whenever I turn it on, it goes straight to the recovery page after saying "Firmware Error". I'm thinking I should upload the firmware, but I'm not sure how to do that. If anyone knows, would you mind explaining please?
Thanks.

Hi there if you follow these instructions you should hopefully be able to update your firmware.
Click Support, this is found near the top of the page on the Orange toolbar
Click on auto update
You will now need to plug you player into your computer
Finally follow the on screen instructions and they will take you through until you have a choice of updates for your mp3 player, primarily look for the firmware upgrade and get that however when I upgraded my firmware I noticed a couple of other useful programmes so upgraded them at the same time.
There are some clearer instructions in this thread I have left as another solution
Zen Vision M and Windows Media Player Solution
If you copy the above text into the search bar of the discussion forums page you should be lead to it.
Hope this helps
Please reply and let me know how it goes

Similar Messages

Zen Vision:m 60gb "Hardware Problem" Error Mess

My Zen Vision:m has been rebuilding after every startup so I decided to use the recovery tool to fix the problem. In the middle of updating the firmware, the process froze, my player rebooted and now it displays an error message that just says "hardware problem". I can't turn off the player, and it just returns to the error message when I reset, not allowing for me to reboot in recovery mode. Any help would be gladly appreciated. Thanks.

Bad hardri've. Can be replaced google Zen Repair or search Ebay

Ios5 upgrade fails with firmware error on my iPAD (original) - how can I fix this or return to ios 4?

I was offerered ios5 on my perfectly working iPAD yesterday - it failed and left the iPAD unusable
Failure occurs during the restoring: iPAD firmware - error is 1 unknown (log below), I'm using iTunes on Windows 7 and have tried iTunes on Vista - don't have a Mac to try.
Tried all suggestions on Apple support pages and completely different PC, sometimes get some USB errors but log below is most common issue.
Any suggestions - iPAD is now useless as stuck in recovery mode.
2011-10-15 23:49:57.726 [1732:1cc0]: restore library built Sep 14 2011 at 01:30:07
2011-10-15 23:49:57.742 [1732:1cc0]: iTunes: iTunes 10.5.0.142
2011-10-15 23:49:57.742 [1732:1cc0]: iTunes: Software payload version: 9A334
2011-10-15 23:50:05.661 [1732:1ad8]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4e14bd0 4
2011-10-15 23:50:05.667 [1732:1ad8]: WinAMRestore::ProcessDevNodesChanges: device: 0x06531d48, notify: 2, connected: 1
2011-10-15 23:50:05.668 [1732:1ad8]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4e14bd0 4, inst: 0x6531d48
2011-10-15 23:50:05.668 [1732:1ad8]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04, inst: 0x6531d48
2011-10-15 23:50:06.488 [1732:1ad8]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04
2011-10-15 23:50:06.500 [1732:1ad8]: WinAMRestore::ProcessDevNodesChanges: device: 0x06531d48, notify: 2, connected: 0
2011-10-15 23:50:13.147 [1732:1ad8]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4e14bd0 4
2011-10-15 23:50:13.147 [1732:1ad8]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4e14bd0 4
2011-10-15 23:50:13.419 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:13.632 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:13.913 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:14.735 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:15.168 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:15.175 [1732:1ad8]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
2011-10-15 23:50:15.175 [1732:1ad8]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4e14bd0 4, inst: 0x6531d48
2011-10-15 23:50:15.175 [1732:1ad8]: WinAMRestore::ProcessDevNodesChanges: device: 0x06531d48, notify: 1, connected: 0
2011-10-15 23:50:15.175 [1732:1ad8]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 1
2011-10-15 23:50:15.175 [1732:1ad8]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
2011-10-15 23:50:16.844 [1732:1ad8]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04
2011-10-15 23:50:16.844 [1732:1ad8]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04
2011-10-15 23:50:17.025 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:17.121 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:17.315 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:17.418 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:17.599 [1732:1ad8]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2011-10-15 23:50:17.609 [1732:1ad8]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2011-10-15 23:50:17.609 [1732:1ad8]: AppleDevice::SetDeviceID: AMD_INTERFACE_DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04, inst: 0x6531d48
2011-10-15 23:50:17.609 [1732:1ad8]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04, inst: 0x6531d48
2011-10-15 23:50:17.609 [1732:1ad8]: WinAMRestore::ProcessDevNodesChanges: device: 0x06531d48, notify: 1, connected: 1
2011-10-15 23:50:17.609 [1732:1ad8]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 2
2011-10-15 23:50:17.610 [1732:1ad8]: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4e14bd0 4, inst: 0x6531d48
2011-10-15 23:50:17.611 [1732:1ad8]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4e14bd04, inst: 0x6531d48
2011-10-15 23:50:17.641 [1732:1cc0]: iTunes: SCEP 2
2011-10-15 23:50:17.641 [1732:1cc0]: _AMRecoveryModeDeviceFinalize: 00B51CA0
2011-10-15 23:50:31.856 [1732:1b60]: iTunes: Specifying UOI boot image
2011-10-15 23:50:31.882 [1732:1b60]: requested restore behavior: Erase
2011-10-15 23:50:31.887 [1732:1b60]: *** UUID 82A36050-9DD5-524C-B3C2-1C6DB6F383B0 ***
2011-10-15 23:50:31.912 [1732:1b60]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\rjm\AppData\Local\Temp\PerA75A.tmp\amai\debug\tss-request.plist
2011-10-15 23:50:32.940 [1732:1b60]: amai: tss_submit_job: HttpQueryInfo returned 200
2011-10-15 23:50:33.922 [1732:1b60]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-10-15 23:50:33.982 [1732:1b60]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\rjm\AppData\Local\Temp\PerA75A.tmp\amai\debug\tss-response.plist
2011-10-15 23:50:35.077 [1732:1b60]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2011-10-15 23:50:35.129 [1732:1b60]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2011-10-15 23:50:35.146 [1732:1b60]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2011-10-15 23:50:35.587 [1732:1cc0]: iTunes: Restore error 20000

Just to conclude, and give hope for any still suffering, I succesfully upgraded my iPAD to ios5 yesterday evening.
I did have a conversation with Apple support a couple of days agao, in line with many others I was given various reasons why things oustide the Apple environment might be the root cause such as
- ports blocked on the network I was using (although when I asked which ones they weren't certain - "80 and 442 we think" was the response
- a fault on the iPAD
- slow network connection
The more interesting part of teh conversation was Apple was that the firmware update part of the install actually involves quite a lot of interaction with apple servers. My conclusion would be that the well documented performance problems in the early days after ios5 release were the root cause of my problem - reference to network ports. iPAD faults were just a smokescreen.
My key learning - don't upgrade soon after a major release, I already knew this but when offered an update I didn't go back and check precisley when it had been released so I should have paid more attention :-)

HP ToolboxFX has encountered an error and cannot recover (HP Laserjet M1536dnf MFP)

We have an HP Laserjet M1536dnf MFP. Just starting receiving an error with the HP ToolboxFx on Windows 7 32 bit start-up. We can scan and the printer test prints, but it says the HP Toolbox has encountered an error and cannot recover. Please restart the HP Toolbox FX...or...toolbox version 006.15.01163. In toolbox screen, it says cannot connect to device.
I have tried a number of things and read posts, but still no luck. I can still scan, though. Help?

Hi,
Try installing the latest firmware of the printer, reboot both the printer and the PC and check for any difference:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86043-11&cc=us&dlc=en&lc=en...
If that doesn't help, go to C:\HP Laserjet M1530 Basic Software\Utilities and follow the Scrubber.exe to uninstall the software (it may vary and may be named similar as NTScrubber for example).
Reboot your PC, go to Drive C and remove the M1530 Basic Software folder, then download and install the latest software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86005-3&cc=us&dlc=en&lc=en&...
Hope that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Creative Vision W : Stuck on "Firmware Problem" scre

I've had my Vision: W player for about a year now, with no big problems (except for the fact that when I shut it down, it gets stuck on the "shutting down" screen for about 5 minutes, where I think it closes only because it's the idle shutdown. Any help on that, also?)
Yesterday I tried teh Sync for the first time, seeing if I could syn DVD movies onto it. (I couldn't.) This morning, when I wanted to use it, I turned it on and it said "Firmware problem"
This was before coming onto the forums. Well I decided to "Clean Up" and after that it still didn't work. I tried rebooting a couple of times, but nothing. Then, it being a firmware problem, I decided to press reload firmware - not knowing what i was doing. I decided at that time that it would be a good idea to back up my files before proceeding to any other ste
ps.
After connecting it to my computer, it simply said "Storage Media - 50 GB of 50 GB" and was completely empty.
I, being devastated and helpless, found this site and decided I'll download the firmware then try reloading it again. Unfortunately the first time I tried updating it, it stopped updating near the end. I waited about 0 minutes but it still didn't finish. I disconnected my player and removed the battery because it wouldn't shut down any other way. After replacing the battery, connecting the player, and turning it on again, it simply got stuck on "Firmware Problem" on the screen.
What do I do now?

I tried doing that but it doesn't work. The firmware upgrade screen doesn't see my player as connected. I've tried having the palyer off, then turning it on, and disconnecting/reconnecting but even while it's connected the player isn't docked and still has the firmware problem screen.

Were sorry but "application" has encountered an error that is preventing it from working correctly. Repair now?

Hello
win 7- office prof. 2013
after installation is OK. but every time i restart i get
"Were sorry but "application" has encountered an error that is preventing it from working correctly. Repair now?"
it ask me again for my product key. and than everything is OK until next time i restart my computer.
it happens with all the applications
it happens also with other vision of office.
I tried to uninstall with your tool, I tried to erase from the registry, clean boot, safe mode... and nothing works

Hi,
Uninstall Office and install it again in Clean Boot to determine if background programs are interfering with this:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support

M500 Issues with locking up (A TCG Command has returned an error)

Here's the issue, I have researched this A TCG Command has returned an error problem and it seems it's all related to bitlocker problems and or sleep issues, I have all power saving features off, I do "not" have bit locker enabled or running.The problem lies when doing anything that requires hard drive usage other than simple browsing, it can range from 10x in 5 mins on a game and require force reboots and thats the exact error message in the event viewer at the time of crash everytime, I have crashed hundreds of times, and it's getting to the point to where my SSD isn't even fun to own currently, if any of you guru's on here could help that'd be great. Oh and secure boot is turned off (also read about that) It does it with it on or off, doesn't matter. And I had this problem with the default firmware (m03) and the new firmware (m05) I am also on Windows 8.1 64bit. Here are the logs from the event viewer. A TCG Command has returned an error.Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001C
Param3: 0x900000006
Param4: 0x0
Status: 0x12
EnhancedStorage-EhStorTcgDrv
Opcode : TcgLib
A TCG Command has returned an error.
Desc: AuthenticateSession
Param1: 0x1
Param2: 0x60000001C
Param3: 0x900000006
Param4: 0x0
Status: 0x1
EnhancedStorage-EhStorTcgDrv
Opcode : TcgLib
Everytime I google "A TCG command has returned an error" the first thing that even comes up in google searches is a slew of M500's with bitlocker problems or sleep / power saving option problems, but I do not have any of those enabled. Thanks in advance.

For sure the different speeds is the difference between the ASMedia and the Intel ports - http://www.tomshardware.com/reviews/storage-controller-performance-ssd,3540.html
In general Intel ports are suggested as preferred. Perhaps they are more reliable (I don't have any data for that) and they have more frequent driver support/updates.
It is hard to tell if it is possible that ASM controller is a contributor to the TCG error messages and/or to system freezes/crashes.
I think it is worth to note that as far as I know hardware based drive encryption (eDrive type) doesn't work with Intel RST drivers and it works only with inbox MSAHCI driver. That makes me think that the storage driver can affect the way the BitLocker works.
What is your Windows 8.1 version, is it Pro or Enterprise? W8.1 Pro or Enterprise clean installation can switch the drive to TCG Opal mode and it is done silently. W8.1 do it happily without user's permission (and in many cases without user's knowledge). So my guess is that after silent switching the drive to TCG Opal mode the OS is using some parts of BitLocker... code/engine/mechanisms perhaps.
You have notice the crashing only really happens when games are being played. I was wondering that maybe the crashes are not related to TCG errors at all and they are related to some other broken driver rather than TCG thing?
It is possible this is something a reinstall might fix and I would probably try that. But first I would try to switch drive to Intel driven connector and then check and verify all major drivers installed in the system, including motherboard's BIOS - http://www.asus.com/Motherboards/MAXIMUS_VI_HERO/HelpDesk_Download/
If that wouldn't help I would probably do as suggested by r0m30.
4. PSID revert the drive (and possibly secure erase it), set a BIOS password on the drive if your motherboard supports it and reinstall window.
I think romeo was refering to HDD password. It is little weird but motherboard's manual doesn't mention anything about HDD/Drive/Disk/ATA password.
In case the mobo supports Drive/ATA password I would do following:
- PSID revert the drive
- set HDD password
- clean OS install
In case it doesn't support ATA password (that would be odd but possible I guess):
- secure erase the drive
- clean OS install
Drives connected to Intel's ports of course

Adobe media encoder cc has encountered an error

can anyone help me about some problems with adobe media encoder cc ??
adobe media encoder cc has encountered an error
command.cpp-3302
THIS IS NEW CRASH WHEN I TRY TO EXPORT MPEG2 VIDEO

FAQ: What information should I provide when asking a question on this forum?

Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

"itunes has experienced an error and needs to close"

while trying to import my c.d. collection to itunes, i quite often get the message "itunes has experienced an error and needs to close. do you want to send the error to microsoft?" it usually takes me about 20 minutes to import 1 c.d. to itunes becuase i have to keep re-opening itunes after it closes. i never lose anything i have already imported. sometimes i will get through 5 songs before i get the error message, sometimes i cant get through a single song. whats the deal here??

What if you try importings CDs to your computer (not to iTunes) Is this normally working? If yes the problem is in ITunes and if no the problem is maybe your CD player. If the problem is in iTunes you should try to download the latest version from the Apple pages and then update/reinstall.

"iTunes has encountered an error and needs to close" -Gapless Playback

I've had this problem for a while now and I'm just plain sick of it!
Every time I start up iTunes it does the "Determining Gapless Playback" thing, but when it gets to certain songs it freezes up and I get an error message that says:
"iTunes has encountered an error and needs to close"
This happenes to a lot of songs (a few dozen)and the only way I can actually access my library is by hitting the 'x'next to "Determining Gapless Playback" before it gets to the songs. However, now I can't even do that because it gets to the song immediately.
I need to know if I can disable the gapless playback or somehow debug this (I have reinstalled iTunes, Quicktime works, I have reloaded my library, done a system restore,and changed users/startup programs... nothing works)
PLEASE help!
I run XP if that helps.

Kar,
Check out the steps Roy B posted in this thread. They are long and a bit convoluted, but they seem to have done the trick for many others having this problem.

"iTunes has encountered an error and needs to close" - can't open iTunes

Hi guys,
I'm a huge Apple fan so I obviously decided to upgrade to Apple 7.0.1 the day it came out... installed it. Opened it up, but within just a few seconds i got a Windows message saying
"iTunes has encountered an error and needs to close"
I reinstalled it and still have the same problem.
First few days I could atleast keep iTunes open for a few minutes before the message, but now its down to just a few seconds.
I run Windows XP if that helps any.
Please help me fix this problem or tell me how I can put iTunes 6 back on my computer --- I need my music!
Thanks

After downloading and installing 7.0.1 my iTunes would not open either. Even worse is you can't go back to v6 if you had v7 running--the database is updated.
Luckily I was able to get my iTunes to open again by doing the following:
Click Start/Run
Type in "%userprofile%\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Click Start/Run again.
Type in "%userprofile%\local settings\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Try opening your iTunes again. It may re-ask some general setup questions, but mine opened without the error, and it still had all my music. However, I did have to re-authorize my computer.
I used to never be leary about updating iTunes... guess Apple's software ain't no peach, either.
Hope this helps someone.
Windows XP Pro

I am trying to install current Firefox 3.6, as I am currently running an older Firefox on my Windows ME, but I keep getting this error message: "Setup has caused an error in SETUP.EXE Setup will now close."--Please help?

I have downloaded all IP changer Privacy software I have purchased and am trying to install it, and although it is made to work with WindowsME that I am currently using on my computer, it now says it requires Firefox 3 or above to be able to install the software. Therefore, I am trying to update my Firefox to current 3.6 but once Firefox 3.6 downloads it doesn't install. Instead I just keep getting the same error message: Setup has caused an error in SETUP.EXE. Set up will now close. Several times, I have also tried restarting the computer as the error message also recommended But I just still keep getting the same error message when I try to update/install Firefox 3.5. Please help/advise on how I can fix this problem. Many thanks in advance!

Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
You can get it from here, but you are better off using K-Meleon (derived from Firefox) or Opera instead an old version of Firefox:
[ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/]
You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz. 3.5 and later supposedly doesn't work.
http://sourceforge.net/projects/kernelex/

How can I fix a "Plugin Container for Firefox has stopped working" error?

Windows 7, Firefox 30
After changing how Firefox handled cookies (changed to forbidding 3rd party cookies, asking permission to set cookies), I rebooted my system, and Firefox would not start - I got the error message in the question. I uninstalled Firefox, and then re-installed, and Firefox ran fine. After some hours, I closed Firefox and rebooted the system, and again, Firefox hangs upon start, and I get the Plugin Container has stopped working error message.
Since Firefox won't work on my Windows desktop, I'm using my Linux desktop to look here for help. The problem details reported are:
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 30.0.0.5269
Application Timestamp: 53914233
Fault Module Name: mozalloc.dll
Fault Module Version: 30.0.0.5269
Fault Module Timestamp: 53911393
Exception Code: 80000003
Exception Offset: 0000141b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Thanks in advance!

plugin-container.exe is crashing repeatedly. The error code is 0x80000003, the faulting module is mozalloc.dll, version 33.0.0.5397, fault address 0x00001425. Hardware acceleration is disabled, and I have disabled all plugins in an attempt to cure the problem (only Acrobat and Flash were enabled, and Flash is up to date).
(Edit) I'm running EMET 4.1 - if this is memory-related might that be significant?
Here are some crashes from the past few hours (many more if you want them)
bp-9f25a45e-4830-4dd9-a54a-c923f2141020 20/10/2014 22:53
a5c758e1-b489-4c72-98f0-954b2790050b 20/10/2014 22:08
b950661f-25d4-4052-872f-6fb7f3dcc03d 20/10/2014 22:02
b4bad77d-bfab-4913-a4ae-6186ead4cdbc 20/10/2014 22:02
2e970550-11e7-4ed0-8ad6-58025495263e 20/10/2014 22:02
fe4c4f7e-5d0e-4acd-ade7-73d2bd505e04 20/10/2014 22:02
4f83309d-1792-4cef-8f0d-b0465e0c4c39 20/10/2014 22:02
57f40624-b424-4181-ab93-0f37fa4188f6 20/10/2014 22:01
3694a431-a1ac-4077-8019-7e59a1595495 20/10/2014 22:01
cdeafebe-5444-4041-8517-e077c414d2df 20/10/2014 21:52
18ae849e-2c17-4ee0-91bc-57bf4895e697 20/10/2014 21:52
eec36b4b-9f8e-4a73-9e27-d71b21c5011c 20/10/2014 21:19
d98ba06e-eb89-41f7-86ee-517f410a342f 20/10/2014 21:17
1ffb43bf-6750-4629-a2aa-2f0ad39da9ea 20/10/2014 21:09
cc0ab618-e918-4fd7-ba52-bf01aadc5a3e 20/10/2014 21:09
8829fe23-9fd0-4826-89cf-a3e9fd860c56 20/10/2014 21:08
e2d6dc1a-41a0-48cb-b7b0-81d4ef787bbd 20/10/2014 11:51
a266ba42-fc1c-4204-9f1b-289f2b99c451 20/10/2014 11:51
a586d4c0-2102-4c80-a73f-b977000b46dd 20/10/2014 11:51
a64d9089-3f91-4504-bcad-122bfd0a01e9 20/10/2014 11:50
caedc737-d9dd-4bfb-83fd-400ac5a6af6a 20/10/2014 11:50
1a56651a-d096-45a5-9afa-e6c0c822d892 20/10/2014 11:38
71f07b05-8310-4f1d-b5e9-70a514e8a43e 20/10/2014 11:38
2de8971d-d1cf-4077-bac0-be405dd76ff5 20/10/2014 11:38
9ffe41cc-844b-4b93-b172-28154eabfc0c 20/10/2014 11:38
bf95a7d3-0e08-485d-84e9-3638a749244b 20/10/2014 11:38
061112b6-e919-4e87-a815-6c137a48d375 20/10/2014 11:38
1d8ebe85-a5a3-4120-920a-0556be7524c8 20/10/2014 11:38
b0fcb220-1515-4c94-8d35-c65c4cb7743c 20/10/2014 11:38
07430c7b-2424-4f90-8a0d-fb90d3c829f3 20/10/2014 11:38
99b8b695-995f-4bce-a879-8bd0e89cd296 20/10/2014 11:26
d01187a9-bb0a-4bc8-b6fe-9669b5a2d858 20/10/2014 11:26
9b650499-6ac1-42c8-9a92-f762d61deafd 20/10/2014 11:26
ec6044dd-8940-4f6e-8e97-94c23213a973 20/10/2014 11:26
a08bb60e-f686-4417-b5ce-3e736c9ed625 20/10/2014 01:15
4eb90c2b-f9ed-4952-b8e9-71fffe7ecf64 20/10/2014 01:14
03642f9d-09ea-46ea-b66d-62dee98a20fe 20/10/2014 01:14
4cd20689-ad73-4371-88c6-d80f4ed95313 20/10/2014 01:13
c72ee7ad-389a-4a14-a5cf-539765e707c4 19/10/2014 21:08
8593221b-8024-45c0-a07b-85dcf5bc9035 19/10/2014 21:07
32a5c4d7-dad9-4fc2-b31e-716881e4cefe 19/10/2014 21:07
d46d8d27-f26e-488c-ab89-5f029d139246 19/10/2014 21:07
da22093e-970d-4724-b074-2ae494745e0b 19/10/2014 20:46
3ca99f2a-0138-4403-81fa-e4245ff9a7db 19/10/2014 20:45
c7252857-d6bb-4c0d-95e5-83f1fd9bf175 19/10/2014 20:45
87c7b0a9-a2b5-4c98-9953-cf684c15f3d5 19/10/2014 20:44
c60f13f8-18b5-42b6-9b02-810cb5a77347 19/10/2014 20:44
188ba801-1616-4048-a941-b60126788efe 19/10/2014 20:44
1c3d4f1e-c3be-469a-a348-5e93d1443bae 19/10/2014 20:44
852bf33f-d3b2-40d3-820e-aea7e1c367da 19/10/2014 20:20
d5cda65a-4fa7-4f9e-b5a0-bacfb1bfcebd 19/10/2014 20:20
d6b7137a-d347-4a39-91a6-e0e5f817b71b 19/10/2014 20:20
a031b2f8-cbb0-4fd5-abf1-a557a4021ce7 19/10/2014 20:20
58cf92b6-f4d7-4ab8-98ea-89cc311338df 19/10/2014 20:20
The crashes are intrusive but Firefox itself is not usually affected - so isolating the plugins works as intended.
(I tried creating a separate thread for this but the process stalled at Stage 3)

My Vision M has a "Firmware Error&quo

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