" my vodafone uk" app on blackberry

The Blackberry smartphone video shows how to find the "my vodafone uk" app and download it. BUT it is only when you look at the available smartphones , that you discover it is NOT available for the 9320 model. Its avaliable for the 9300, 9330, 9350.9360, 9370 and 9380 models, SO WHY leave out the 9320 BB ? There is a great discussion going on Vodafones own e-forum on this subject for the past 2 years. Why can BB techs and Vodafones techs not get their heads together and sort this out ?

Hi and Welcome to the Community!
As has always been with BlackBerry devices, every app must be specifically ported to every specific BB model number and major OS level combination. That's a lot of porting, and many developers choose only a subset to support. It also takes them time do do so. But, in any event, it's up to the app developers to do so...and I suspect that this app is developed by Vodafone, not by BlackBerry...
Hence, I suggest this conversation continue on the Vodafone forums...
Good luck!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Backing up and restoring app data of an App World (BlackBerry World) app

I'd like to do a security wipe on my old Bold 9700 and then reinstall/restore an App World (BlackBerry World) app that I purchased with the same BlackBerry ID.
1. Can I reinstall an app via App World after a security wipe?
2. WIll the app data (e.g. game scores) be restored?
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Thank you in advance.

Hi and Welcome to the Community!
To re-install your apps, please see this KB:
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
HandsomeP wrote:
2. WIll the app data (e.g. game scores) be restored?
That I'm not sure of...it likely depends on how the scores are stored. If they are stored on the device, then it might be able to re-obtain that information after you reinstall the app. Likewise, if they are stored on some server somewhere, it might be able to do so. But there's really no way for anyone but the app developer to know for sure. If I were you, I'd prepare myself for those being lost as a result of this activity.
HandsomeP wrote:
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
Maybe -- again, it depends on how the app works, which only the app developer can say. Some apps store data in AppMemory (which is what gets backed up), others store their data in Device or Media Card Memory (which is not necessarily backed up). And it may well be moot anyway, depending on how the developer coded the app.
HandsomeP wrote:
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Same issue...it all depends on how the developer coded the app. If the coded it to ignore any stored data anywhere each time the app is installed, then you can't force it to read anything, regardless of where you might restore it to. But, again, only the developer of the app can tell you what will happen in these circumstances.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Torch Flashlight app for BlackBerry 10

Torch Flashlight for BlackBerry 10 is now available on BlackBerry World.
The app uses your BlackBerry's camera flash light or screen LED as a portable light.
Screenshots available at BlackBerry World.
Please feel free to download it and try it out. Any feedback, bug reports, or feature requests are welcome.
Rad Systems apps on BlackBerry World
Follow on Twitter, Facebook or BBM Channel: C0006BB16
Tips to improve your BlackBerry 10 battery life (and avoid overheating)

Really nice app

Apps on BlackBerry World for BlackBerry Z10

Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;

Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Unable to find Mosip App in Blackberry world

Hi...
Am unable to find MoSIP app in Blackberry world. But when i search in my PC i can find the same. Please help how to download the same.

Hello,
App compatibility is a choice by the app developer. The on-device BBWorld is designed to only show you those apps where the developer has chosen to support your specific device model and OS level. Given what you describe, I would deduce that the developer has not chosen to support yours. You can see what platforms they have chosen to support via your PC in BBWorld, when not logged into your BBID...search for the app and there will be drop down menus listing the BB models and OS levels the developer has chosen to support. The place to make your request, therefore, is to the app developer...plead with them to port their app to your device model and OS level.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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Can't even buy a single app on Blackberry 9860

What is this Blackberry? I can't even buy a single app from blackberry world app store. I can see the following page when I visit payment options from Blackberry world page.
This is really frustrating...
Please someone help.
BTW, I never bought apps... but I am willing to buy many apps and alas! I see this page everytime.
and even when I try to buy any app from my 9860 BB world, I get redirected to login section. when I do login and try to buy any app. again I will be kicked to login page.
There are many bugs I was countering with BBWorld on my mobile as well as on my laptop. Somehow, I took my time to let you guys know how much I am suffering here.
Solved!
Go to Solution.

Did you try adding the debit card as a credit card? If that doesn't work then there is nothing we can do here. Contact your carrier about adding a bill to carrier option.
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FTP app for blackberry

I am looking for a FTP file manager app for blackberry. I just want something that will work. I tried Mobile File manager and it doesn't connect to anything that i've tried.

you want an FTP client on your Z10 ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Ebay app for Blackberry

What has happened to the Ebay app for Blackberry. I have a Q5 and have used the Ebay app successfully for the last year. I was able to monitor my Selling Account etc. Today I installed the update (after purchasing a media card for my photos and videos to give enough room as it kept saying the device was full)
Now after installing the update the Ebay app has disappeared and I cannot find it to download again. Any reference says it is not available for my device.
Can anyone help me to get the Ebay app back please.

Just grab the app from Amazon AppStore instead. It's a newer version than what was available in Blackberry World anyway.

UK bank apps on BlackBerry 10

Hi, I have the Z10 and was wondering why there are no UK bank apps (Barclays, NatWest etc) in the BlackBerry World. Does anyone know when/if BlackBerry will be getting them?

This question is best to contact uk banks to see if they have any plans in progress building app for blackberry 10 devices to be release.

BT WiFi app for Blackberry 10

Does anyone know if there are any plans to develop a BT WiFi app for Blackberry 10?

probably same as before until it becomes more popular but windows and blackberry smartpones are only 10% of the market.
however there is no real need to the btwifi app as you can connect to BTWIFI just by scanning with blackberry and when you find a signal then just login. not like the smarttalk app where you actually need the app
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Error on downloading strava app from Blackberry app world

Hi,
I was fail downloading strava app from blackberry app world and there is no option for "reinstall" the app. Please help.. Thank you in advance.
Solved!
Go to Solution.

Hi hansmartinus
Welcome to the Community
Please try this steps :
Open App World – Go to MY World
Clear App World Cache KB24714
App World shall Close
Then Please Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.
After that Go to App World and reinstall that application.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Installing and troubleshooting the Telstra 24x7 App for Blackberry

Installing the app
Click on the BlackBerry World™ icon and then search for Telstra 24x7
Click on Install to start the process. The App is provided subject to its own End User Terms
Click Accept & download
Click on the icon once the app has finished installing to launch the app. The App has been designed specifically for use with BlackBerry smartphones running operating system 10 (OS 10). As of July 2013, the models available that will work with the app are the BlackBerry Z10 and BlackBerry Q10.
Troubleshooting
To access the full features of the app, you are required to log in using your My Account.
You can use the app without logging in to My Account; however the application will have limited functionality. If you've skipped the My Account log in - you are still able to log in by following these steps:
Select the Settings icon (two cogs) from the menu screen
Select Manage services, provide username/password in My Account login panel
Select Connect to My Account
If you have trouble logging in:
You'll need to either be connected to 3G or Wi-Fi - check that you can browse to a website
There may be technical issues connecting to Telstra systems to obtain data - if this happens, wait a few minutes then try again
Make sure your Username and Password are correct. If you forget either of these, go to the My Account login page and follow the instructions to reset your Password or retrieve your Username
If you receive an account restriction error message
You aren't a Legal Lessee, Full Authority, or Limited Authority on the account. Only these account holders can access the account functionalities of the App OR
You're a Telstra Business or Enterprise and Government customer. Telstra 24x7 App currently only supports Telstra Consumer customers
If the app can't connect to My Account
Ensure your data connection is enabled, either via 3G or Wi-Fi. Please note that if you connect via 3G on a Telstra service without logging into the App, we may be able to automatically retrieve some service details about your device, but not all functionality.
There may be a high volume of users - wait a few minutes then try again.
Note: You will not be able to register for My Account within the app. This feature is currently not supported in the application. However, to create your account, navigate to the My Account registration page from your computer or laptop.
Usage not displaying
Telstra 24x7 App is unmetered for mobile data usage within Australia when on the Telstra network with the following exceptions:
Store Locator with map view set on
Help and Support - Using 24/7 Support on Twitter
Help and Support - Accessing 24/7 Support on Facebook
Standard data charges will apply when downloading the app from BlackBerry® World™
Note: Standard International Roaming charges to access data through a mobile internet connection will apply when roaming overseas.
Estimated usage will be shown in the same display format as mobile services and will appear for select Telstra broadband services.
You will be unable to see 'My Usage' data for all My Services at this stage. We currently only support usage information for Pre-Paid mobile services, mobile services on a plan and select broadband services.
The app may not be able to update your usage details for a number of reasons:
There may be technical issues connecting to Telstra systems - if this happens, wait a few minutes then try again
You may not be logged into My Account. Check by going to Settings then Select Manage services
You might not be connected to the internet, try opening Safari and visiting a website.
At this stage only newer and select BigPond then Internet services are supported.
Why are my recent charges on the app different to what I can see online?
The recent charges on the app is different to what is displayed online in order to help you gauge your current, pre-bill estimated usage. The final list of charges will appear on your bill.
Bill summaries may not be displayed for a number of reasons:
The app currently only displays a summary of your current bill and 7 months prior. All previous bills are accessible via theTelstra My Account website. To further drill into your bill details and information, please visit Telstra's My Account website to view your itemised bill. Service details are the Telstra services associated to the bill you are currently viewing.
A bill may net yet have been issued
There may be technical issues connecting to Telstra systems to obtain data - if this happens, wait a few minutes then try again
You might not be logged into 'My Account'. You can check if you're logged in by viewing Settings then Manage Services. If you skipped the 'My Account' registration, the app may be able to display limited usage and service details, but you will not be able to view bill summaries
You might not be connected to the internet, try opening Safari and visiting a website
The app may be unable to update your bill information for a number of reasons:
There might be technical issues connecting to Telstra systems to obtain data - if this happens, wait a few minutes then try again
You might not be logged into 'My Account'. You can check if you're logged in by viewing Settings then Manage Services. If you skipped the My Account registration, the app may be able to display limited usage and service details, however you will not be able to view bill summaries
You might not be connected to the internet, try opening Safari and visiting a website
Bills can be paid via the app, and all payments will occur within the Telstra 24x7 App and you'll have access to a stored payment method.
You can choose to receive bills via email through the My Bills screen. When viewing the bill history, click the email icon in the top right hand corner of the screen. You will be prompted to review and accept the terms and conditions, once accepted you are required to enter and confirm your email address. Once registered to receive a bill via email, you can edit the email address via the App. This is achieved by following the same process as to register - the option to edit the email address will be presented to you in the app. If you want to change back to paper bill, you'll need to log into your My Account from T.com to change back to receiving paper bills.
My Services not displaying
You can add your Pre-Paid service to your My Account via a computer to ensure it's displayed.
The difference between My Usage and My Services
My Services provides a full list of your accounts and services linked to your My Account profile.
My Usage provides a list of your mobile and select internet services which have associated usage information.
The Telstra 24x7 application only shows the following services:
Service details associated with your My Account user profile
Service details for the current device you're using if you haven't logged into the app
New services may take up to 48 hours before they appear.
At this time, services are not able to be added within the app. To add and view a service within the app, you'll need to login to My Account or you can us on 13 22 00 anytime.
The app might be unable to update your list of services for a number of reasons:
There may be technical issues connecting to Telstra systems to obtain data if this occurs, please wait a few minutes then try again
You might not be logged into My Account. You can check if you're logged in by viewing Settings then Manage services
You might not be connected to the internet, try opening Safari and visiting a website
Pre-Paid recharge
Recharge is currently only available for your Pre-Paid services associated with the My Account login you're using or the device you're using if you are a Telstra mobile customer connected via 3G.
Tap Recharge within the side bar to view the Pre-Paid services available to recharge. You can then recharge the following ways:
Within the App by using a stored credit/debit card associated with your Pre-Paid service. Simply select the recharge amount, tap continue, and then enter your recharge PIN. If there is no stored card found, you will be presented with the option to recharge in Safari.
Using a voucher - simply enter the 12 digit authorisation number and tap continue
Online, via SMS, Facebook® and my phone
When you recharge online you're provided with an option to store the card details along with your account. You'll also need to set a PIN for your credit card. Once this step is completed, you'll be able to access the stored card with the app and recharge using your PIN.
Your PIN is associated with the stored credit/debit card on your Pre-Paid service. Recharge online to store a credit card against your Pre-Paid service. Note: You must be connected via 3G.
There are a number of reasons why your recharge might be failing:
You have provided an invalid PIN
Technical issues connecting to Telstra systems to complete recharge - wait a few minutes then try again
You have failed to provide the correct PIN 3 times
You only have 3 attempts at providing your PIN. After you've failed 3 times, your stored card details will be deleted and you'll need to add it to your account again by recharging online.
Your account may be suspended due to multiple failed recharge attempts.
Plus Packs
Click on the View Bonuses and Plus Packs to view the amount of bonuses and plus packs remaining as well as the expiry that's associated to your current Pre-Paid mobile number. You'll need to recharge your Pre-Paid service and the amount of bonuses that you'll receive is dependent on your recharge amount.

Re: Installing and troubleshooting the Telstra 24x7 App for Blackberry
I have personally phoned Telstra to advise I continue to receive an account for someone else. It has happened again to day. Please check you records and make sure I no longer receive any accounts for 2000133289692. This is not my account. L. Service.

Requested Apps for Blackberry App World

Heyy so the only downside i have found with my Z10 is that it doesnt have all the popular apps from android and Apple. I would love it if there was anyway to get some more apps on blackberry app world. Personally i would love Despicible Me: Minion Rush such a great game wish i had a phone that could play it.

Hi and Welcome to the Community!
But for a very few apps, BlackBerry doesn't actually "pull" apps from the developer community. Rather, the developers must decide the specific BB model numbers / OS level combinations that they will support, and write their app to those that they choose. There are many combinations of that, so most developers don't choose to support all of them.
With BB10, it's even more complicated because it's not a simply evolution from the legacy BBOS. So, app developers must completely start over and re-write their app from scratch to support BB10 devices and OS levels.
In any event, the best place to put pressure for apps you desire is with the actual developer of the apps...for it is they who must make their choice if they will support your platform, and then "push" their app out for it.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Official Twitter app from BlackBerry

Hi,
I added a Twitter account through the Accounts page in the Settings. That way, Im shown only the Direct Messages. Unable to find my twitter timeline.
Is there an official Twitter app from BlackBerry for the PlayBooks on the AppWorld. I find that coming preloaded on Z10 smartphones but not on PlayBooks. I am not preferring to download other 3rd party apps. What are the possible risks of sideloading an app? I prefer to download the official app for Playbook from the online store.

There is (on mine) a Twitter Short Cut pre installed on the home screen of the PlayBook. This however will only allow you to view mobile Twitter. There was a url trick that could change this to full Twitter but Twitter put a stop to this across several platforms apparently for security reasons. I recommend you download the Origami Browser from BlackBerry World. This will allow you to view the full version of Twitter as though on a pc. Works well for me.
BlackBerry is for Life not just for Christmas

Can android apps see Blackberry Remember notes/task??

Hi,
Can android apps see Blackberry Remember notes/tasks?
The app in question is a grasshopper phone app (https://play.google.com/store/apps/details?id=com.grasshopper.dialer&hl=en)
and it requests access to the phone (obviously), contacts, shared files and device / identifying information.
My device is encrypted if it makes a difference
Thanks
B

Android apps were made easy by RIM to convert and 'sign' by the developers so the apps can run on the PlayBook. I assume RIM checks them for compatibility and quality. So some of the apps you may see on the App Store are actually converted apps. There is no designation as such.
Android apps use a different file format from the PlayBook, so you can't just load an Android app into the PB and expect it to run. RIM's operating system runs apps in bar file format.
Yes, you can reinstall apps you reinstall. Go to App World / My World and you will see all your apps installed and uninstalled. You can always reinstall uninstalled apps.
I love my Playbook. Spend a little time with it and you will love it to. Also this is a good board to find help of needed.

" my vodafone uk" app on blackberry

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