My Voicemails show as unknown after upgrade to iOS 7

After speaking with Apple support today I am quite dismayed. I had a 1st Gen 4S and after upgrading to iOS 7 while my callers are clearly identified when calling, and clearly identified with Name (from contacts) and number in the recent caller list. All, but a few seldom mobile callers, who leave voicemails show in visual voicemail as Unknown. Apple tech says he hasn't ever heard of the problem before. However, most everyone I meet who has upgraded their phone to iOS 7 is complaining of the same problem. My wife, my neighbors. Please tell this is not some weird anomaly within 25 miles of my home. Surely someone else is having this problem! Anyone with a solution. I upgraded today to 5S today and the problem persists. My contacts are from an Exchange server account though I cannot see how it could be the problem.

OK, tried the reset and it seems to have cleared up some problems; however, the picture problem remains.
Maybe there is something further we could do in settings? My wife uses the iPad as her constant companion and likes to take screen shots (pictures) of recipes and such. She keeps them in albums. Before the update to iOS 7 they all displayed correctly regardless of physical machine orientation. Now, post update, when in landscape mode, which she uses 99.9% of the time, her pics do do fully display. By physically rotating the machine, they will appear correctly. We have noticed that there is a new "function" in edit pics for "aspect ratio."
Should we be using this? If so, she'll have to edit a very large number of pics. So I'm wondering if we're missing some new setting. BTW- this display problem also occurs with pics taken with the camera as well.

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Show diag output:
------------------ show diag ------------------
Slot 0:
VSA IPsec Card Port adapter
Port adapter is deactivated
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
PCB Serial Number        : JAF1309ADDT
Hardware Revision        : 1.0
Part Number              : 73-10220-05
Board Revision           : B1
RMA Test History         : 00
RMA Number               : 0-0-0-0
RMA History              : 00
Deviation Number         : 0
Product (FRU) Number     : C7200-VSA
Version Identifier       : V01
Top Assy. Part Number    : 68-2578-05
CLEI Code                : CNUCAFNAAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 4A 41 46 31 33 30 39 41 44 44 54 40
0x10: 05 0D 41 01 00 82 49 27 EC 05 42 42 31 03 00 81
0x20: 00 00 00 00 04 00 88 00 00 00 00 CB 94 43 37 32
0x30: 30 30 2D 56 53 41 20 20 20 20 20 20 20 20 20 20
0x40: 20 89 56 30 31 20 D9 03 C1 40 CB 87 44 0A 12 05
0x50: C6 8A 43 4E 55 43 41 46 4E 41 41 41 FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
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Hi igor,
1) FDP image
Field-programmable devices (FPDs) are hardware devices implemented on router cards that support separate software upgrades. An FPD image package is used to upgrade FPD images
The FPD image package must be compatible with the Cisco IOS software that is running on the router. If an incompatibility exists between an FPD image package and the Cisco IOS software release running the router, the device with the FPD will not operate properly until the incompatibility is resolved.
The FPD automatic upgrade feature searches only for the FPD image package file that is the same version number as the Cisco IOS release being used by the system. For example, if the Cisco IOS release being used is Cisco IOS Release 12.4(5)T1, the system searches for the FPD image package file that supports the specific Cisco IOS release (c7200-fpd-pkg.124-5.T1.pkg).
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From the document below which I already sent you, please refer to the section “How to Upgrade Field-Programmable Devices”
http://www.cisco.com/en/US/docs/routers/7200/configuration/feature_guides/fpd.html
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Reboot the router using the new Cisco IOS release.
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Syed

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My Voicemails show as unknown after upgrade to iOS 7

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