My voicemails won't play and neither will my music

I can't get my voicemails to play - all it does where the play button is is having a spinning circle - a couple times a popup as come up and said unable to connect. Also, my music (from itunes downloaded to my phone) hasn't play for a month since I got the phone.  I have the 4s - got it brand new when it came out.  I am so frustrated!  Does anyone have any answers?  PLEASSSEEE!!

well I was always using the visual mail I guess it's called - where you go to phone then voicemail and tap the one you want to play - I ended up just calling myself and entering my password and it played my voicemails for me - then when I went back to the visual one - they were working again - not sure what happened. Also, I found this here on the apple site:
Follow these steps to troubleshoot issues with accessing voicemail on your iPhone:
Use iTunes to update your iPhone to the latest version of iOS.
Make sure you have good cellular network connection. You can verify whether you can make and receive calls.
Try dialing your phone number from your iPhone to make sure your voice mailbox is set up properly.
Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
Contact your carrier if:
You still cannot access voicemail
You experience difficulties with voicemail while traveling abroad
You are unable to reset or change your voicemail password
I did not do this yet - so I do not know if it will work - but I guess it's worth a try!  let me know!  Good luck!

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