My volume control is stuck

I have a Mac Book Pro. The keyboard controller for my volume does not work. It is stuck on full blast and when I try to lower the white image comes up on the screen showing that it is fullblast with a white circle and and a line through it. Also, when I try to lower it on the top right of my screen it is on full blast and will not let me slide it down. I tried shutting down the computer and then holding command+option+p+r until the start up sound to reset the PRAM but nothing happened. Any help will be much appreciated. Thank you!!

Try to plug the headphone into and out of the socket couple of times to flip the microswitch inside
the socket.
Try Reset SMC.
http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

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