My volume won't work on my iPad mini

My volume on my iPad mini won't work when I play it out loud or with my head phones it first started when my volume on snapchat wasn't working I have tried
turning it all the way of that didn't help what can I do

Try a PRAM reset:
If no success, look in the audio output port.  If there is a red light, the internal switch is stuck.  Insert the headphione jack a few times and see if that will trip the switch.
Ciao.

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