My Website keeps going down everyweek

Hi,
I have a website hosted on Azure (with the Standard pricing tier) and for the past months I am experiencing with outages of about 15-30mins on a weekly basis.
When I first noticed this problem I went ahead and created an alert rule to notify me when the website is not responding. Since then, I have received over 30 emails on different days about the problem.
The issues happen even if my website is not under user traffic at all (2am for instance).
When I am experiencing these problems, I checked the Azure Dashboard and it lists as being ok, with no problems on the service quality. I can access my dashboard but can't navigate to my website.
It is very complicated for me to pay for a cloud service that goes down for 15min each week!
I would like your assistance on identifying the problem.
Thanks in advance.

Hi,
I would request you to raise support ticket with your incident details; you can also set severity of the ticket to get the response
Please refer following steps to raise support ticket
How do I submit an incident?
Go to the Azure Support site and click on Get Support. Alternatively, you can submit an incident
from the Azure Portal or the Azure Accounts Center. To submit from the Azure Portal,
click on the icon on the top right corner, and then select Contact Microsoft Support.
Reference : http://azure.microsoft.com/en-in/support/faq/
hope this helps

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