My wi fi is connecting up fine on my ipod but i can't get onto the internet

Question

My wi fi is connecting up fine on my ipod but i can't get onto the internet. My ipod has been working fine until now and i have tried re- setting the network settings and all the other options that have been given but nothing seems to make any difference. If i try to get onto internet at all on my ipod, for instance, facebook and safari it will just come up no internet connection, even when the bar is full at the top. Can anyone help ?

Answer 1

Despite the WiFi sign at the top you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If this problem continues you should test your iPod on some other networks. Since you say your iPod was "working fine" either it or your router may have developed a hardware problem. If the iPod works OK on other networks your router may have a problem.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.