My wife and I have been with VZW for 10  years and for the last 7 we have had absolutely no service at our home. I refuse to pay to access by purchasing a signal booster because we already pay a "monthly access fee." VZW, as loyal customers, if you can't

My question is clearly stated in the discussion description. I know we are not the only ones having this issue. But we refuse to double pay for service!

See Our contract is due to end in Jan and we are considering switching providers. For the last 10  that we've been with Verizon, we've not been able to receive calls at our house where we spend most of our time so we are being charged for a service we are not
same person, new account today
I would not wait for a new tower after 7 years.   Find service that works at your house or get the extender. 
From a different perspective, over 10 years you paid maybe $18,000 for service.  A cell tower costs $100,000 to $300,000 to build and $500 monthly fees.  Not very economical to build a tower for you. 

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