MY WIFE CANNOT OPEN INDIVIDUAL MAIL IN AOL USING FIREFOX.

we use FIREFOX all the time when on the internet. when my wife logs into her mail at AOL and clicks on each individual email they will not open so she can see the content. can use INTERNET EXPLORER and each individual mail will open. I can open her mail on my computer using FIREFOX.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]]

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Cannot open e-mail in Hotmail through Firefox. I have Vista installed on the pc and Windows 7 on the laptop, but neither can access any features in Hotmail.

Cannot open e-mail in Hotmail through Firefox. I have Vista installed on the pc and Windows 7 on the laptop, but neither can access any features in Hotmail. I have tried clearing the cache and restarting Firefox, but I still can't use Hotmail.
No such problem when I go through Internet Explorer.

hello, there are reports that the foxit pdf plugin is causing this issue. you might want to disable this plugin in firefox > addons > plugin until foxit offers a fix/update for its plugin.

I can log into my Comcast Xfinity email account but I cannot open any of the emails using Firefox - I can open them via IE

so I get to my list of emails and I click on them and the connecting circular icon does not swirl around but stays static and the email will not load. I was on with the Comcast rep for 20 minutes today. She changed my password etc but still no help with comcast but I can open on Internet Explorer. She suggested I delete the Firefox browser entirely and then reload it.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!!

this is total bullshit. so frustrated with this nonsense.

My g mail opens but i can't open individual mail

when using firefox i can load both of my g mail accounts but only open individual mail in one of them, this problem has just happened, if i use internet explorer they both work fine and i can read all mail, please help

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT1277 I suddenly cannot open my mail

I cannot open my mail. when I try I get this mesage. Mail cannot save information about your mailboxes because of network problems.
I do not appear to have a network connection problem as I am on the internet. When I go to System Preferences & to 'Mail, Contacts & Calenders' I cannot seem to add my aol account to the list. This just started to happen suddingly this morning.

no need to back up.
you posted your concern on the snow leopard section.

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?

updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?

Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.mail.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

I am using a MacBook Air, OS X ver 10.9.4, mail ver 7.3. Intermittently I can not open individual mails when double clicking on them. I must go out of mail and back in before mail will open.

I am using a MacBook Air, OS X ver 10.9.4, mail ver 7.3. Intermittently I can not open individual mails when double clicking on them. I must go out of mail and back in before mail will open.

Hi Eric
Good idea, but I am still having the same problem.
Thanks very much
Neil Lilien

Cannot open video mail

This is regarding an old post that hasn't been answered:
http://discussions.apple.com/message.jspa?messageID=9883233#9883233
Basically I cannot upload videos sent from a Sprint PCS mobile to my email account because Windows technology is required. I am aware of the virtual box and bootcamp but I would much prefer a Mac only solution...Perhaps someone has written a script or knows a workaround?
Any help appreciated even if that means redirecting me to another section of this forum, but in this case, which one exactly?

frangipane wrote:
You misread my posts which says:
"I am aware of the virtual box and bootcamp but I would much prefer a Mac only solution...Perhaps someone has written a script or knows a workaround?"
I didn't misread your post. You stated that "... it's a fact I have verified myself and it is known problem to both Sprint PCS and Apple" and "The bottom like is I cannot open Video mail send by a sprint PCS mobile because it requires Windows technology." You also stated "I would much prefer a Mac only solution...Perhaps someone has written a script or knows a workaround?" To me this clearly states that (a) it can't be done any other way and (b) you would like to do it another way.
The bottom like is I cannot open Video mail send by a sprint PCS mobile because it requires Windows technology.
Since you refuse to provide details about the required "Windows technology", I can only guess that perhaps it's an issue regarding WMV files. If that's the case, you should investigate Flip4Mac WMV: http://www.versiontracker.com/dyn/moreinfo/macosx/28842 .
If that's not the problem, you could increase the chances that someone could help you by supplying details of the required "Windows technology".

This morning I cannot open the mail Icon. It worked last night. What happened?

This morning I cannot open the mail Icon. It worked last night.

I'd first recommend restarting your computer before taking the steps below.
Click the Finder icon on the left side of the Dock to open a new Finder window (if no new window appears, select New Finder Window from Finder's File menu).
Select Applications from the left sidebar.
Locate Mail inside of Applications and double-click the icon to launch Mail.
If this doesn't work, could you provide some more information as to how you're opening the application and what you're seeing?

I cannot open my mail on my mac book pro after downloading OS X Mountain Lion Help

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I cannot open my mail w/o putting in a password that I did NOT put on my computer before my gmail acct was hacked 1 week ago How can I remove this password?

I cannot open my mail w/o putting in a password that I did NOT put on my computer before my gmail acct 1 week ago any idea how to remove it

Check with Google about your password recovery options.

HT5361 I cannot open my mail program even after clicking on the icon.

I cannot open my mail program even after clicking on the icon.

Mail did launch. Now I'm not receiving new mail.
I may have forgotten my password.

I cannot open may mail application

Since yesterday i cannot open my mail application, it works early in the morning and I quit the application. In the afternoon it was impossible to open it. I already download an upgrade of the MacOS X 10.3.9, but nothing hapen. Any suggestions?

Do an optional reinstallation of Mail from your installation DVD, then download and run the apprropriate Combo updated from the Apple site.
AK

MY WIFE CANNOT OPEN INDIVIDUAL MAIL IN AOL USING FIREFOX.

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