My wife has forgot her password

My wife has forgot her password and cannot remember answers to the security questions and only has the email address that is her Apple ID to which a password can be sent. She doesn't want to change her email address so is there any solution?

Please see: http://support.apple.com/kb/HT1212
Regards,
Steve

Similar Messages

  • My daughter has forgot her password for her ipod and its now disabled how do i fix this??

    my daughter has forgot her password and now her ipod is disabled, how do i fix this??

    If you cannot remember the passcode, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • My wife has forgot her apple id passwort and is locked ouwhat can we do to reset it

    my wife has forgot her apple id passwort and is locked ouwhat can we do to reset it

    iForgot iCloud Password

  • TS2634 my daughter has forgot her password?

    Hello, I bought my daughter an ipod touch and she has forgot the password how to I sort it for her?
    Thanks,
    Kelly

    Place the iPod in Recovery mode and then connecto the comuter and restore. Yu will have to restore to factory defaults/new iPod since it appears that you do not have a backup from the other computer.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 my daughter got an ipad for xmas and has forgot her password and lockd it i havent sync it to any computer yet how can i diable the password

    please help my daughter has locked her ipad
    the ipad hasnt been sync with any computer

    You'll have to restore the ipad through recovery mode.
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • My mum has forgot her password for iCloud

    MY mum has for got her iCloud password and no longer has the address to reset it can this be resolved she just can't use FaceTime or iMessage
    tthanks

    If you cannot remember the passcode, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • My daughter has forgot her password on her 4th gen ipod. How can we retrieve it?

    Can anyone help me with resetting a lost password on a 4th gen ipod?

    You can't.  You'll need to connect the iPod Touch to your iTunes library in Recovery Mode and restore it to factory settings.
    Here are instructions to help you get your iPod into Recovery Mode.
    http://support.apple.com/kb/ht1808
    B-rock

  • Ipod is locked my daughter forgot her password

    My daughter has forgot her password to her Ipod....how do I reset it?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My wife has forgotten her Apple  ID password

    My wife has forgotten her Apple ID password.  I've tried to recover it, but if I do it by email, she never receives the email.  If I do it by security questions, it says the answers are wrong. We are stuck.  Any suggestiions on how to recover it besides email or security questions???

    The only thing you can do is have express lame contact you through iTunes support. They will ask you some questions. Apple takes account theft very seriously so if they can't verify that it is your account, you will never gain access to that account again. Pro tip: use questions that are easy to answer, something that is single worded and couldn't be abbreviated. I'm from salt lake, so I'd never use my birth place because I could use SLC, S.L.C., salt lake, salt lake city. And so on.

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • My daughter locked herself out of her ipod.  She can't remember the password and now we are locked out.  How can I get back in or restore it after she forgot her password?

    My daughter forgot her password on her iphone and we cant get it unlocked.  Is there a way to bypass her password or restore the phone so she can use it again?

    Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

  • HT4113 my daughter forgot her password to her ipod touch....i connected to itunes and synced the device...the ipod is no longer disabled but still do not know passwork

    my daughter forgot her password to her ipod touch....she was disabled...synced to i tunes....but still need password...how can I recover password at this point

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My sister forgot her password to her ipod that she gave me and I have no idea on how to reset it, I downloaded itunes on my computer and tried to sync and restore but it said I had to sync it to the original computer but I dont have it

    So yea my sister gave me her ipod touch and forgot her password, so I looked up how to restore it and it would not let me because it said I needed to sync the ipod up to the computer it had originally been synced to. Im nowhere near that computer and I just need to know is there another way I can restore to factory settings?

    Place the iPod in recovery mode using one of these programs and then restore via iTunes.:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Try on another computer too and try another cable.

  • HT1923 My daughter disabled her ipod because she forgot her password. How do I fix it?

    My daughter disabled her ipod because she forgot her password. How do I fix it?

    Do as the manual says and restore the ipod.
    If you are unable then type "unable to restore" into the search bar at the top if this page by support and read the resulting help article.

  • My sister forgot her password lock can i reset it

    my sister can unlock her ipod because she forgot her password , can i reset it?

    Hello eddy85,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    When the backup and sync is complete, restore your device.
    When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
    Select your device in iTunes and choose the most recent backup of your device.
    Have a nice day,
    Mario

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