My wife has forgotten her Windows Password

First in case the Serial Number is required it is[edited Serial Number by Moderator]
My wife brought her Compaq Presario CQ-60 to the UK from her home in the USA a year ago but has not needed to use it.
Consequently she has forgotten her Windows Password and even the "Reminder Word"  just won't jar her memory !!
Is there any default password that would enable her to access it and then choose a fresh password.
Many thanks
Derek Andrews
Northampton UK

Hi,
You're welcome
The 8 digit code you refer will be related to a power on password - ( if set, this will appear almost immediately after the power button is pressed and required before the operating system will even begin to load ) - it is not applicable for a Windows log-on password.
Best regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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