My wife has issues with her AOL email and was told to contact Apple about a virus scan. Has anyone else had a similar issue?
My wife has issues with her AOL email and a tech rep told her to contact Apple for a virus scan. Has anyone else had a problem like this?
You forgot to describe the 'issues' but there are no viruses that affect Apple OS X.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer some guidance on the main security threats and how to avoid them
Bear in mind that from April to December 2011 there were only 58 attempted security threats to the Mac - a mere fraction compared to Windows malware:
http://www.f-secure.com/weblog/archives/00002300.html
(I have ClamXav set to scan incoming emails, but nothing else.)
Similar Messages
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Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi (this connection is working on other devices) has anyone else had the same issues, works fine with BigPond Wifi
and now, when i tried to check again my network preference below the airport tab is showing a message that
"my airport does not have an IP address and cannot connect to the internet!"
then after seconds it will goes back to the first message that
"airport has the self assigned IP address etc....."
i don't know whats going on now!
airport tab is not showing green color anyway! i'ts always in yellow!
i tried turning it on and off but nothing happen! HEEELLLLPP!!!! -
Has anyone else had issues with dropping the wifi connections since upgrading to Yosemite
has anyone else had issues with dropping the wifi connections since upgrading to Yosemite
Looking at the Yosemite forum, it is obvious that this is a very common issue. You might want to post in that forum for help and advice.
OS X Yosemite -
Has anyone else had issues with the notification led and flash?
the flash will flicker on only the right led then no activity after that, i have tried using it in the camera app and a flashlight app, also i dont see any color/light from the notification led that i have setup in messaging. has anyone else had this issue and solved it?
Try a Power Cycle.. Press and Hold the power button till your Turbo shuts off then re-powers itself after doing this retry using the Led flash with your camera
Here is the Link to the online Manual Via PDF for your Droid Turbo. b33
https://motorola-global-portal.custhelp.com/ci/fattach/get/1021914/1414680708/redirect/1/filename/Droid_Turbo.pdf -
Since downloading OS X Yosemite I have been having issues with Netflix. Video slows down which causes the audio to go out of sync. Netflix plays ok on ipad which makes me think it's the software which is the issue. Has anyone else had this issue?
Try this:
Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse. ONce the computer starts up again, wait for the pop-up looking for a mouse. Turn on the power to the bluetooth mouse. It should work normally now. -
My iPhone 4S will not sync with the music I have selected in iTunes. Has anyone else had this issue and what is the best way to fix it.
Hi,
Setting up syncing
Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
USB syncing
Open iTunes.
Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
Click Apply, in the lower-right corner of the screen, to sync.
Wi-Fi syncing
Open iTunes
To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
In the Summary tab, select "Sync with this [device] over Wi-Fi".
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
The iOS device is plugged in to power
iTunes is open on the computer
The iOS device and the computer are on the same Wi-Fi network
While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
Click Apply or Sync to sync the iOS device.
Hope this helps -
Hello all
I had my damaged unlocked iPhone 4 replaced by apple with a refirb model and am pretty sure they've issued me with a locked phone.
Has anyone else had this problem?
Is Apple aware that they are refirbing but not unlocking phones?
Cheers
TyIt is entirely possible that the human you spoke with at Apple simply made a mistake. You do realize that humans make mistakes, correct?
Take the device back to the store along with any documents you have stating it is or is supposed to be unlocked and let them clear it up.
This all assumes the device was unlocked by the carrier and not some shady website or local electronics store. -
Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps. Has anyone else had this issue
Thanks SerZak! I lost my reply to your post. But I discovered I was logged out after the update. I logged back in and it was sorted. I wouldn't have worked this out on my own, so thank you for you help. Much appreciated.
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My iCloud email seems to link to both my account and someone else's. Has anyone else had this?
I wanted to start using my icloud email but when i opened it I had the email from apple saying @icloud was reserved for me and another email which from what I can see was sent to someone elses email account ending in @me.com.
Drove myself mad with the apple support pages as they dont just let you submit an issues unless its one thats covered in the support forms so I have to post it here instead. Has anyone else had this happen?
It could be that I have been bcc'd into the email but its not a source I know and I can only see a "to" address and no evidence that I have been cc'd or bcc'd.
Please Help AppleWhen you are Bccd there is never any access to the Bcc list - that's the point of it (so that for example you can run a mailing list without everyone seeing everyone else's addresses) - so you won't see anthing of this sort other than your address showing up in the long header (command-shift-H to view), e.g.:
Received: from st11b01mm-smtpin204.mac.com ([17.172.48.35]) by ms02541.mac.com (Oracle Communications Messaging Server 7u4-26.01 (7.0.4.26.0) 64bit (built Jul 13 2012)) with ESMTP id <[email protected]> for [email protected]; Sat, 17 Nov 2012 12:45:16 +0000 (GMT)
Received: from dime127.dizinc.com ([72.29.87.105]) by st11b01mm-smtpin204.mac.com (Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug 10 2011)) with ESMTP id <[email protected]> for [email protected] (ORCPT [email protected]); Sat, 17 Nov 2012 12:45:16 +0000 (GMT)
Received: from [89.36.141.18] (port=1926 helo=thriftythinker.com) by dime127.dizinc.com with esmtpsa (TLSv1:AES256-SHA:256) (Exim 4.77) (envelope-from <[email protected]>) id 1TZhlo-0006I8-2H; Sat, 17 Nov 2012 07:45:13 -0500
(XXXX is one of my aliases). '[email protected]' is the actual From address as opposed to the Reply-To address. -
Has anyone else had problems getting used to their mouse and how the clicks work or don't work on the internet? I click and it doesn't automatically do what I click on. So frustrating!
Hi ndearborn0273!
This is most likely just a settings issue with your mouse that you are able to change through the System Preferences. I have an article for you that can help you set this back to default, and that article can be found right here:
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Specifically, you will want to pay close attention to this section of that article:
Customize your mouse
The Mouse preferences pane looks different depending on what kind of mouse you use. These settings let you set the sensitivity of the mouse to control how fast the pointer moves across your screen when you move your mouse, and adjust for your double-click reflexes. Other controls may be available, depending on the type of mouse you're using.
Open System Preferences.
Choose View > Mouse, or simply click Mouse.
To control how fast the pointer (cursor) moves across your screen when you move the mouse, click Point & Click and use the Tracking slider to adjust speed.
If Double-Click Speed appears, you can use the Double-Click slider to adjust speed.
If your mouse has a scroll wheel, you can use the Scrolling slider to adjust speed.
To change gesture settings, click the More Gestures tab. You can enable and disable gestures for swipe and Mission Control.
Judging by your post, I believe your secondary click setting is set to use the left side of the mouse. The default set up for a former Windows user to be most comfortable would be having the secondary click set to the right side of the mouse, as is shown in the picture I have inserted above. Note that these settings will be explained by the little video on the right hand side of this window as you hover over the description of the action on the left hand side.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
McAfee SiteAdvisor is no longer working with my Safari 8.0. I never had trouble using it with Safari before this latest version. Has anyone else had this problem? I contacted McAfee support and they said nobody else is reporting this issue.
Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty. -
So I got my iPhone 6 on the day it came out and it has been the most frustrating experience I've ever had with apple. I've had to factory reset my phone twice, probably about to be three times once i get home from work. The first time was trying to transfer my stuff from my old iPhone and right after it finished my iPhone 6 turned itself off then turned on to the boot up screen (the one with the apple logo) and then shut off then did the same thing. this forced my to factory reset my new iphone literally the day i got it. The next day i was trying to upload my music and basically the same thing happened again, forcing me to reset my phone for a second time. Just now (its been two weeks that I've owned my new phone)i tried to get on twitter and the app crashed then my phone reset itself and when it loaded to the unlock screen, instead of my background it was just a black screen with the time and the unlock slide. when i unlocked it, it went back to the normal background and the main screen. Because whenever i would turn off (not power off, but put it to sleep) the phone and turn it back on it would do the same thing. I decided to restart it (actually turn it completely off and then back on) and now it will show the boot up screen then turn off. I understand that there is the solution of factory resetting my iPhone, but 3 times in 2 weeks is pretty unacceptable, seeing as i had a 4s for almost 3 years and never once had to factory reset it and its also incredibly annoying to have to redownload all of my stuff. Has anyone else had this problem? is there anyway i can keep this from continuing to happen? is it a software issue or is it the phone itself that is messing up?
WiseJD, thank you for your suggestions. Well the first two restorations were the first and second day (9/19 and 9/20) that i had my 6 and both times i chose to restore is as new. since then there haven't been any issues until now. granted the first time my phone messed up was after i used the At&t transfer app which made me think it couldve been something that corrupted my device. the second time though started with me attempting to download music from the itunes store app on the phone. for whatever reason it would download but not but it wouldnt process and install the music. Then i tried to download it from my computer and thats when the second screw up occurred. that time i dont think it was an issue of my phone being corrupted because it was already acting strangely before i ever plugged it into my computer. This third time, i'm at work so i havent been able to do anything about it, i wasnt downloading anything and my phone was not hooked up to a computer, i simply tried to open twitter and then all this happened. and it has been a solid almost two weeks without incident which makes me think its my phone and not corrupt files. also looking at forums, not just these but other online, i haven't really seen anyone with the same problem which adds to my thought that its a problem with my phone.
Just to be clear, the first time this happened, the iphone would display the boot up screen then shut off then turn on and display the boot up screen, then shut of and kept going on like that until i put my iphone into recovery mode and factory reset it. the second time the iphone would display the boot up screen and then shut off, but wouldnt turn on unless i pressed the power button again. this third time is the same story. i dont know if this makes a difference or if its symptomatic of different problems but i figured it wouldnt hurt to explain in detail the issues that happened each separate time.
Also on a side note, i havent done anything like jailbreak it, mess with it download or any third party apps not on the app store. -
I have been having an issue with the screen flashing black for several seconds then turning back on. This olny occurs in the Messages app and only in landscape mode. I have never noticed the issue in any other app. The issue is 100% repeatable. Has anyone else had this issue or know of any solutions to what seems to be a bug?
-iPhone 5s running iOS 7.1
KCMI think this is an issue with the phone's proximity sensor (the one that turns the screen off when you hold it up to your ear). It's a bug that seems to occur when you switch to another app (any app) while still on a phone call. You'll notice in Messages that the screen goes dark when you move your thumb over the earpiece/iSight camera, but not when you move your other thumb.
Simplest solution is to force-quit the Messages app (double-click the home button, and swipe up on the app). The problem should resolve itself when you restart Messages. -
Has anyone else had the issue of losing theYouTube app on the original IPhone after updating to 4.3.5? (The Restrictions is turned as OFF)
The Youtube app is now cleaned away from the IOS 4.3.5
Any help would be appreciated.This still doesn't make sense. The iPhone 4 may have come with a number of different versions of iOS out of the box depending on when it was purchased and how long it had sat on the shelf.
If you can't find it, check restrictions and make sure you haven't locked it out. -
has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.
fair enough. No need for any unnecessary posts either. You issue had been addressed ad nauseum already in this forum had you bothered to search this forum (as forum etiquette would dictate) before posting.
In any case, I hope that your problem was solved.
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