My wife has just had a new iPad and while Wifi works fine with it at home, at work it will not connect to the Wifi despite the correct password being entered. The 'waiting wheel' simply goes round and round next to the Wifi network attempting connection.

My wife has just had a new iPad and while the Wifi works fine at home, at work she is unable to connect after entering the correct password etc. The 'waiting wheel' simply spins next to the network attempting to connect. The iPad version is 5.1.1 and not the IOS 6 which seems to be problematic on the Wifi front. To add to the mystery my own iPad connects fine to my wife's place of work. Is it possible to take the manual settings from mine and connect that way? Or any other suggestions?

When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

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