My wife has old macbook osx and cannot transfer photos from her iPhone 5 when plugged into usb port

my wife has old macbook osx and cannot transfer photos from her iPhone 5 when plugged into usb port

She needs to upgrade to OS X 10.6.8 buy purchasing here http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard and then running software update when the installation is complete.

Similar Messages

  • Has anyone successfully used a "WD My Book for Mac" via NAS (plugged into USB port on router) as a Time Machine back-up drive?

    Has anyone successfully used a "WD My Book for Mac" via NAS (plugged into USB port on router) as a Time Machine back-up drive? Apple support tech tried to tell me it wasn't possible and that the only NAS Time Machine could back up to is the Time Capsule, but I'm not buying it. I know it's doable, but I'm having a hard time figuring out which External HDDs will work and which ones won't.  If not My Book for Mac, is there an External HDD that will work? (Running OS X 10.9.1 - Mavericks, btw...)

    Given the nature of backups, my recommendation has always been to use a strategy that is unequivocally supported by Apple. As you already determined Apple Support unequivocally informed you that your proposal will not work, unless your router is an Apple AirPort Extreme or Time Capsule.
    The exhaustive list of devices supported by Time Machine amounts to the following:
    AirPort Time Capsule's built-in hard disk (any model)
    External USB hard disk drive connected to a Time Capsule (any model)
    External USB hard disk drive connected to an AirPort Extreme (current model only)
    A hard disk drive directly connected to your Mac
    That is all.
    Use whatever backup device you want, but you should be aware that this site is full of reports of misery from hapless individuals who had been using NAS devices for Time Machine backups, only to find that they were incomplete, corrupted, or useless when they were required. Apple won't care if you lose your data while using a Time Machine configuration specifically excluded from their technical support documents.

  • TS3540 iTunes and iPhoto won't recognize my iPhone when plugged into my mac.

    iTunes and iPhoto won't recognize my iPhone 4S, or my wife's iPhone 4 when pluged into my MAC.  I am running OSX v10.5.8, and both iPhones have the latest version of iOS.  I tried a few of the other trouble shooting tips from the community, but nothing seems to work.
    Any suggestions?  Thanks.
    -CoachJB54

    I tried that and iTunes and iPhoto still won't recognize the device.  Any other suggestions?
    Thanks.
    -CoachJB54

  • HT201302 I cannot transfer photos from my Iphone to mac -need for password I`ve never had

    it always worked perfectly on Iphoto, but now it says I need a password on my Iphone - I`ve never had such a password! Iphoto says it cannot import any picture unless I unblock my Iphone with the password. I don`t even know where this password should be. None of the photo applications on Iphone says it has a password

    Copy them as you would from any digital camera.
    http://support.apple.com/kb/ht4083

  • Just upgraded from iPhone 3GS to iPhone 4S and MacBook won't recognize new iPhone when plugged into USB, any tips so as i can sync contacts from old phone and transfer my playlists/photos/apps etc?

    Can you remove the old phone from itunes and authorise the new one?

    See Here for Transferring from Old Phone to New Phone
    http://support.apple.com/kb/HT2109

  • Somehow my wife has ended up with some of my apps on her iPhone, and I have some of her apps on my iPhone.  So, when I update apps on my phone, some of them ask me for her apple ID password. How do I get her apps off my phone.

    Somehow my wife has ended up with some of my apps on her iPhone, and I have some of her apps on my iPhone.  So, when I update apps on my phone, some of them ask me for her apple ID password. How do I get her apps off my phone.

    Do you guys use the same computer with itunes on it? And the best way to get them off is to go into the Setting>Itunes & App Store and sign out of her appleid if it's listed there. Also just delete all of the apps from her appleid off your phone.

  • My wife has an original iPad and would like to print her contact list.  How can we do this?

    my wife has an original iPad and would like to print her contact list.  How can we do this?
    [email protected]

    Make groups of contacts in your Address Book and select the option to sync only selected groups to each phone.
    This explains how to create groups:  Mac 101: Address Book, http://support.apple.com/kb/ht2486

  • Since upgrading to mountain lion on my macbook pro, i cannot email photos from iphoto.

    Since upgrading to mountain lion on my macbook pro, i cannot email photos from iphoto.
    i can select the picture but when sending it, an error symbol appears.
    Any ideas ?

    This doesn't work for me at all. I tried entering exactly the same information that I used to set up my regular email account and I'm still getting an error message. I even tried switching to using my gmail account and neither one worked. Then it got hung up and had to repair my database! I have a lot of photos on my Mac (thank goodness they're backed up) and I was really sweating it for a moment.
    Apple is so easy until it's not. I find this to be really aggrevating and I'm irritated that it hasn't been fixed. In fact I did an online search and someone described this same problem in detail and it was exactly what was happening to me. Same error messages.
    I'm frustrated that Apple keeps updating it's operating system and then we go through these glitches.
    And while I'm at it, I have never had such a frustrating time using my login information as I have to get into this forum! Why do they make it so difficult? There's just something about the way it's worded that get's me messed up every time. Meanwhile, at least get iPhoto fixed!

  • I have moved my iTunes library to a new Windows 7 PC and cannot transfer music from the new iTunes PC to my iPhone. The iPhone only accepts transfers from the original iTunes PC.

    I have moved my iTunes library to a new Windows 7 PC and cannot transfer music from the new iTunes PC to my iPhone 4S. The iPhone will only accept music transfers from the original iTunes PC. I have come to understand that an iPhone can have only one "daddy" iTunes PC, but have not been able to find out how to change the "daddy". I have done a backup of the iPhone, and a "Restore to Original Settings". Then I restored the content using the new iTunes PC. My Apps and contacts, etc. are back on the iPhone, but it still won't accept music from the new iTunes PC.

    What happens when you try to sync the iphone to the new computer?

  • I've just upgraded to Iphoto v9.4.1 and cannot import photos from my hard drive

    I've just upgraded to Iphoto v9.4.1 and cannot import photos from my hard drive. no matter what method I use, either click and drag or through the File menu. All I get is a message 'Preparing to import' - file size is less than 300 kb

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

    I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

    hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

  • A friend of mine was recently in an accident and we need to delete some photos from her iPhone's "Photo Stream From my Computer" album, but cannot figure out a way to do it (there's no delete button). Help?

    A friend of mine was recently in an accident and we need to delete some photos from her iPhone's "Photo Stream From my Computer" album, but cannot figure out a way to do it (there's no delete button). Help?

    Sounds like it was synced from her computer using iTunes.  Connect the phone to her computer, open iTunes, click on the name of her phone in iTunes, go to the Photos tab and see if this folder is checked.  If so, unchecking it and syncing will remove them all, or deleting/moving the photos from the folder on her computer and syncing will remove the deleted/moved photos.

  • Just upgraded to the latest iTunes and cannot delete anything from my iPhone

    Just upgraded to the latest iTunes and cannot delete anything from my iPhone.  I need to delete a playlist to make room for a new one, but Delete does not even show up as an option (nor does the delete key on my keyboard delete anything.

    Could you possibly be more vague?
    If you want help you have to provide details, not just "I can't synch my phone". Why can't you synch?  What error messages do you get?  Give us something.

  • HT201302 The USB cord needed to transfer photos from my iPhone 5 to Windows XP has nothing to do with the charger cord, which appears to be an USB cable, but is not?

    The USB cord needed to transfer photos from my iPhone 5 to Windows XP has nothing to do with the charging cord which appears to have an USB 'end', but apparantly is not, as it will not fit into any USB port on my PC?

    An iPhone 5 comes with a single cable. It is a USB to Lightning connector cable that is used for charging, for syncing, and for transferring photos from the Camera Roll to your computer. There is no separate cable for charging.

  • I just bought new computer and redownloaded itunes. Will it erase everything on my iphone when plug into the new computer?

    I just bought new computer and redownloaded itunes. Will it erase everything on my iphone when plug into the new computer?

    Yes, it will.
    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

Maybe you are looking for

  • Avoid printing Header and Footer in the last page

    Hi, Could anyone please let me know how to avoid print the header and footer in the last page? Note: I'm printing RTF template for publishing the output. Looking forward for your valuable inputs/suggestions. Thanks in advance, Regards, Muru

  • Windows 7 x64 drivers for Hp ENVY 15 u010dx touchsmart

    Winodws 7 x64 drivers for HP ENVY 15-u010dx needed. This question was solved. View Solution.

  • Re: Best Place to Sell PowerBook G4 12-inch

    We're thinking $2-300.

  • AS3 Buttons and textfields

    Hi, I coming from an AS2 environment and trying to get my head around AS3. I have a dynamic Textfield on stage (instance name tfval) a movieclip named mcPlan, this contains a btn called s4 but I cannot get the following to work: import flash.text.Tex

  • Treemap Chart not showing on Server

    Hi, I ran into an "Unexpected error occurred; contact your system administrator" error when I try to use the Treemap in my Dashboard. The treemap looks fine in Design Studio, but when I run it locally or on the server, the error occurs. The error mes