My wife is using our daughters itouch. My wife likes the old scrabble on the itouch and asked me to find out if she is allowed to somehow move or totally transfer the old scrabble from daughter's itouch to wife's iphone. It was a free app,

My wife is using our daughter's itouch. My wife likes the old scrabble on the itouch and asked me to find out if she is allowed to somehow move or totally transfer the old scrabble from daughter's itouch to wife's iphone. It was a free app,

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I would very much like to understand why Siri is being marketed as something new. before the latest Iphone Siri was a free app. Now it is no longer available??? Assumption is to use Siri I must buy a new iphone

i would very much like to understand why Siri is being marketed as something new. before the latest iphone Siri was a free app which was present on my old iphone. Recently purchased another 3G and Siri is is no longer available??? Assumption is to use Siri I must buy the latest and greatest iphone.

Siri that is in the iPhone 4S is "new". It is based on technology the old app used (Apple bought the company), but it has been extended, enhanced, improved and integrated into the OS in a way the old app never could.
So, yes, now to use Siri you need an iPhone 4S. It is no longer available as a separate, third-party app.

I updated the epson printer drivers like it asked, only to find out that my epson 1400 is not compatible on 10.8, the original driver worked fine, but now it prints terrible, how do I re-install back to original?

I updated the epson printer drivers like it asked, only to find out that my epson 1400 is not compatible on 10.8, the original driver worked fine, but now it prints terrible, how do I re-install back to original?

Do you have a TM backup or a clone? If so, erase the drive and restore with TM or clone back.
If not you'll have to reformat and re-install the OS that shipped with your Mac. If it shipped with Lion or ML you can do the restore from your Recovery Volume
EDIT: I assume you are saying that you just installed 10.8?

I have nought PDF Export but the software has not been sent and I can't find out how to complain!

I have bought PDF Export but the software has not been sent. How do I get the software? This is the second time money has been taken and nothing has arrived!!!!!!!!!!!

PDF Export is a online service. It isn't a software for installation.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google), Opera, or Mozilla Firefox. I already did the "Reset Safari", restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google). Opera and Mozilla Firefox won't load any sites whatsoever. I already did the "Reset Safari" several times, restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete. I virus scanned the computer with Sophos, Avast, and iAntiVirus and it looks clean.

Is iAntiVirus the best virus protection to use for a MacBook?
The best anti-virus protection is your own common sense, and what you already bought and paid for with your Mac. Third party products such as "iAntiVirus" convey no additional benefit, and as you already determined are very capable of causing trouble.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

I have a very old G$ that I use for ProTools. I just bought a slightly newer G4 and I want to find out if it is possible to transfer my old OS 10.2.8 system from one computer to the other so I can run my old ProTools system without a hitch. Thanks!

I have a very old G4 that I use for ProTools. I just bought a slightly newer G4 and I want to find out if it is possible to transfer my old OS 10.2.8 system from one computer to the other so I can run my old ProTools system without a hitch. I would rather not buy the old 10.2.8 system as it is expensive. Thanks!

Need to know which newer one, some cannot run 10.2.x.
One solution might be to clone the 10.2.8 Drive to another drive, then Install a later OS on it Preserving Users & Settings.
Best way to get an exact bootable copy of your old drive to the new one is with Carbon Copy Cloner...
http://www.bombich.com/software/ccc.html
Relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

My email address changed and even though I have changed settings on my iPad and at the Apple store, my old email address comes up and asks for my password. The old password doesn't work so how do I eliminate that from my iPad and iPhone?

How can I change my Apple iCloud account information? My email address has changed and I've gone into settings to change the Apple I'd, my old email address pops up and asks me for a password before I can download apps, etc.

Sign out of old ID and sign in with new ID
Settings>iTunes & App Stores>Apple ID

HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.

Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

I have inadvertently infringe copyright on facebook and they have subsequently barred me from uploading any more videos. The question I need answered is ( and not able to find the answer on any of you help pages)..... Do the following have free copyright

I have inadvertently infringe copyright on facebook and they have subsequently barred me from uploading any more videos.
The question I need answered is ( and not able to find the answer on any of you help pages).....
Do the following have free copyright to publish on facebook and U Tube?
1.Garage band sounds?
2.Slide show...Sample music and Theme music?
3.iMovie...iMovie sounds and iLife sounds ie.Medal Ceremony and Memorial etc?
I note one can publish to shared net places directly from iMovie so one assumes these are copyright free for non-profit making and non-comercial use.
It is impossible to contact apple direct.No email address.We put our selves at risk without this knowledge and like applemac, facebook will not communicate direct.Will applemac please take responsibility for copyright/the above that they are all too willing to sell to us but not support us with that knowledge.
I have Mac OS X Snow Leopard version 10.6.2 (2009 bought in 2010)

Thank you Klaus1.The large font, I copied and pasted from my mail box.I'm visually impaired...not to a huge degree but it helps to use the large font.I believe you are right about the copyright on the imac stuff but if facebook decide otherwise, you have to reply electronically to their challenge.If you can't provide a reference directly from the copyright owner then they remove the video.I believe this is a programmed response and no human is involved which now makes it impossible for me to get my video uploading restored.They detect added soundtrack automatically and then challenge.There are many others in the same boat and facebook will not communicate.They have various discussion sites on which I have left messages including Mark Zuckerbergs own facebook but I don't think anyone from facebook ever reads them.I intend to start a second facebook which I can use purely to get my videos uploaded as a lot of my friends enjoy them BUT don't want fall foul of their programming again.If only iMac would put something on the net to this effect.I think it is so unfair that with modern technology it is impossible to contact these large conglomerates personally and receive an email response.I tried emailing [email protected] but I got a failure notice.If you have any ideas on how to get verification from apple direct, I would be very grateful.Thank You.

The new U2 album that I never asked for keep playing on my Ipad, how do I get rid of it ? seems to come from the iCloud....

need to delete this album from my ipad...
icons of iCloud on the right of the songs.
the album appears under artists
doesn't appear on lists
doesn't appear on the Imac when Ipad connected ?
how do I suppress this music I don't want ?

ok thx for answering, but I still don’t understand why the music is playing while I never downloaded it ?
when I use the music icon on my Ipad, on my lists, it suddenly plays the U2 noise in the middle of it
why, if it’s not on my Ipad ?
Philippe BRUNOBONTI
[email protected]
Le 7 oct. 2014 à 16:48, Apple Support Communities Updates <[email protected]> a écrit :
You received a reply
Rudegar has replied to your question. You can view the full discussion in Apple Support Communities.
the new U2 album that I never asked for keep playing on my Ipad, how do I get rid of it ? seems to come from the iCloud....
when it show a cloud to the right then it's not on your device
it mean that it's tied to y our iCloud account and can be redownloaded should you wish to
if you buy other music from iTunes and don't want it on the iOS device anymore because you transferred to your computer
and wish to add other music then that too will show with the cloud it mean that should you wish you can get it downloaded again free
it's pretty much the same deal in app store app where you can click on purchases and access all apps tied to your appleID
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HT5622 I think my granddaughter bought a $3.99 app after I put the password in for a free app. How can I find out what she purchased? Can I get credit for it? I just got an email from my credit card confirming the purchase.

I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?

The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future?

I am trying to install Adobe Reader my wife's laptop but "installer" hangs up and fails with a blank black screen. The machine is capable and has a Vista OS. My wife blames the machine and wants to "throw it out." She's an idiot but I need to get this fix

I am trying to install Adobe Reader my wife's laptop but "installer" hangs up and fails with a blank black screen. The machine is capable and has a Vista OS. My wife blames the machine and wants to "throw it out." She's an idiot but I need to get this fixed.

run the cleaner (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then retry installing.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file. I locate the file and it's empty?!

Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

I'm trying to copy pics from my pc to Iphone4s and am getting an error message - cannot copy item - the device has either stopped responding or has been disconnected. please tell me what to do to enable me to transfer the pics

i'm trying to copy pics from my pc to Iphone4s and am getting an error message - cannot copy item - the device has either stopped responding or has been disconnected. please tell me what to do to enable me to transfer the pics

Are you syncing the photos using Itunes?
When you plug your phone into your PC, in Itunes under the picture tab you can sync photo and then choose the photos.
Look here more detailed instructions
http://support.apple.com/kb/HT4236

I used the youtube mp3 converter via Safari and I can't find where the music downloaded to. It isn't in iTunes or my music library. Any help would be appreciated. Thanks.

I used the youtube mp3 converter via Safari and I can't find where the music downloaded to. It isn't in iTunes or my music library. Any help would be appreciated. Thanks.
I should say that I am doing this on the iPhone4 and not a laptop.

I believe that there is an app called MxTube that lets you download high quality youtube videos to your iPhone

My wife is using our daughters itouch. My wife likes the old scrabble on the itouch and asked me to find out if she is allowed to somehow move or totally transfer the old scrabble from daughter's itouch to wife's iphone. It was a free app,

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