My wife's documents are all locked. The unlock command is not helping.

My wife must have hit a wrong button. Her documents a tshere but when she tries to open them they are all locked. She has gone through the unlock steps but that has not helped.

Try running Software Update from the Apple menu. 10.8.1 is quite dated. There may be more to do, but it's best to begin with the latest release for your OS.
Jerry

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I bought the Airport Extreme because I thought it would increase the range of the WiFi signal in my house. I have a DSL modem (also Wifi) and there are parts of the house that do not seem to have a strong Wifi signal.

I bought the Airport Extreme because I thought it would increase the range of the WiFi signal in my house. I have a DSL modem (also Wifi) and there are parts of the house that do not seem to have a strong Wifi signal. The Airport Extreme does not seem to be increasing my Wifi signal strength? Any thoughts on what I could be doing wrong? I am able to connect to it, etc. Just thought the strength would be better.

The broadcast power of all wireless routers and devices is limited by law.....and all manufacturers run their routers full blast.....so the relative signal strength of wireless routers from one manufacturer to another will tend to be remarkably similar.....despite the fancy advertising claims.
You may want to consider adding another AirPort Extreme to "extend" the signal strength in your home. If you decide to do this, the "extending" Extreme would normally need to be located at a point that is approximately half the distance from your "main" AirPort Extreme and the general area that needs more wireless coverage.

Downloaded new iOS 7 to my phone and it deleted all my downloaded apps. They are all in the App Store but not on the phone-any suggestions? Also the weather app is now in Celsius, how do you change back?

I downloaded ios7 to my iPhone and it deleted all my downloaded apps. Some of them can be opened in the App Store. How do I restore the apps. Also, it changed the weather app to Celsius, how do I change it back?

Any Apps purchased with your Apple ID can be downloaded again, no charge. Tap Apps icon, tap purchases. This should pull up App Store and past purchases. Apps made on another ID must be downloaded with that ID ( my sons and I share a library on the computer! but have separate IDs.
Weather app has a settings function to change to Fahrenheit

Hello. I am about to migrate over to iCloud. I don't think I see my situation addressed. I have one mobile me account and a separate appleID for purchases. I have 4 devices and my wife has two. Right now they are all using the same mobile me account t

I don't think I see my situation addressed. I have one mobile me account and a separate appleID for purchases. I have 4 devices and my wife has two. Right now they are all using the same mobile me account to sync just the calendar and address book.
1.) I want to add email syncing for my 4 devices and email syncing for my wife's two devices separately, but we want to sync and share the same calendar and address book. Is this possible?
2.) I also have 5 different calendars, one for work, one for home, one for... etc. Is there a way to have different devices only sync certain calendars and not others or is it an all or nothing deal?
Thanks in advance for any tips!
S

To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
Generally speaking it is not a good idea to share an iCloud account between different people, it often results in contracts, calendars et cetera being deleted by others. Saying that however you can add secondary iCloud accounts to your devices at settings> mail, contacts, calendars. Secondary accounts do not have all the features of a primary account, but are often very useful. Because you can enable or disable each individual feature of an iCloud account, you can cover almost any situation by using secondary accounts.

I had all photos on a Windows desktop. Got a mac laptop, installed LR5, and put all images from Windows onto an external hard drive. When I go to import them into LR on the Mac, they are all locked. Help, please. Thanks

I had all photos on a Windows desktop. Got a mac laptop, installed LR5, and put all images from Windows onto an external hard drive. When I go to import them into LR on the mac, they are all locked. Help, please!

"I plugged the external into the Mac and moved a folder of images onto the desktop. It looks like it went from read only to not locked. Is this possible?"
Yes, that's exactly what happened. If you buy another drive, you could copy from your existing drive to the new and your files will be read/write. The new drive will have to be formatted as an HFS drive (that's the Mac's format). If you need to format it, you use Disk Utility which is in the Utilities folder on your Mac. Be careful with that -- it wipes out whatever is currently on the drive. Make sure you format the right drive.
I keep all my images on an external drive, too. In fact, I have two matching drives and sync them so I always have a backup.

HT201317 I had my photo stream on and my icloud all set up, i just had the screen replaced and they somehow lost all the photos off my phone, but why wont the photo's reload back on to my iphone now that im connected to wifi again, where are all my photos

I had my photo stream on and my icloud all set up, i just had the screen replaced and they somehow lost all the photos off my phone, but why wont the photo's reload back on to my iphone now that im connected to wifi again, where are all my photos???

When photos are added to the photo stream album on a device (either due to a new photo having been taken or having been synced from another device using the stream) they remain in the album. However, the syncing process involves copying the photos to the photo stream server where they are kept for a maximum of 30 days, up to 1000 photos. If a device is reset or the stream is turned off or turned back on again (or in your case, the device was repaired), the photos that were on the device's photo stream album are gone and the only ones to appear are those that are currently on the servers (recall the 30 day limit).
If some of your photos are older than 30 days, then they are no longer stored on the cloud and hence are not synced down to the iphone.
Recall, photo stream is just a syncing service, it is not designed as a storage service for photos. Always sync photos to a computer for archiving.

I bought versions for iPad and for MacBook. At synchronization of documents on MacBook all smilies from the Emoji keyboard disappeared. It is impossible to insert them into the text manually. Smiles of Emoji are supported by the program for Mac? Help to s

I bought versions for iPad and for MacBook. At synchronization of documents on MacBook all smilies from the Emoji keyboard disappeared. It is impossible to insert them into the text manually.
Smiles of Emoji are supported by the program for Mac?
Help to solve a problem, please.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

All of my purchased apps (games) and apps such as Weight Watchers, Facebook, WeatherBug, Sports and Pinterest, Notes, Nook, etc. are all locked up. They simply flash, then nothing! How can I fix this to make them work again.

First Issue: All of my purchased apps (games) and apps such as Weight Watchers, Facebook, WeatherBug, Sports and Pinterest, Notes, Nook, etc. are all locked up. They simply flash, then nothing! How can I fix this to make them work again? If I have to delete the purchased apps, will they still be in iTunes, or will I have to re-purchase them?
Second Issue: When I synced to my desktop (Windows XP) All my photos loaded onto my iPad2. I don't really want all 3000 + pics on my ipad!! How do I get them off? Next time I synced, they loaded again! Now I have so many duplicates! How do I get rid of the photos and prevent this from happening again?

If none of your third-party apps are working, but the Apple built-in ones are ok, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted. In terms of re-downloading apps then you can do so as long as they are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519
For synced photos, then with the iPad connected to and selected on the left-hand side of your computer's iTunes, then on the Photos tab on the right-hand side you can control which photos are synced to the iPad : http://support.apple.com/kb/HT4236 . If you don't want any photos to be synced then try selecting just an empty folder.

My page documents are all blurred

my page documents are all blurred like a photo that is not developed

That's a lot worse than blurring.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

HT203609 On my 6 plus I cannot get consistent email notifications. I have wifi. Notifications are enabled for the gmail account. Anyone have an idea?

On my 6 plus I cannot get consistent email notifications. I have wifi. Notifications are enabled for the gmail account. Anyone have an idea?

Hi Try this Settings, email account Sign, out then Sign, back, in do this will all Email, Accounts that are not working. Cheers Brian

My family of four are all sharing the same Apple ID so that we can share the calendar. Is this a disadvantage?

My family of four are all using the same Apple ID for our iPhones as well as several iPads. From what I've read, the preferred practice is for each family member to have their own Apple ID. We need to share our calendar and do not want to lose access to our music. What do you recommend at this point?

Hello phoge,
Thanks for the question. After reviewing your post, it sounds like you want to share music and calendars with the family. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Family Sharing - Apple Support
Once you’ve set up Family Sharing, all the eligible songs, albums, movies, TV shows, books, and apps ever purchased by family members are immediately available to everyone else in the family. And, of course, so are new purchases.
Family Sharing creates a family calendar where everyone can view, add, or change events and appointments, and they can also get an alert when something changes
Thanks for using Apple Support Communities.
Have a nice day,
Mario

IMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

iMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

Hi Michael,
I'm glad iTunes is working now! If you want to locate iTunes plug-ins on your computer, you can find them in the following locations (you may not have the iTunes Plug-ins folder if you do not have plug-ins):
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
One thing I also wanted to mention is that the "Users/username/Library" is hidden in Lion and Mountain Lion. You can access it using these steps:
OS X Mountain Lion: What is the Library folder?
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
You can find the full article here:
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
All the best,
Sheila M.

Hello - I live in the UAE and my itunes account is regsitered here. Unfortunately the choice of music is not as good as when my account was registered in the UK. I cannot register my account in the UK as my bank details are all in the UAE now. HELP!

Hello - I live in the UAE and my itunes account is regsitered here. Unfortunately the choice of music is not as good as when my account was registered in the UK. I cannot register my account in the UK as my bank details are all in the UAE now. HELP!

Sorry, but no help is possible. You can only use the UAE iTunes Store, and Apple can only offer what content they are able to license for sale in that country. You'll have to look elsewhere for content. Whether there are any other download stores able to sell in the UAE I don't know. You may need to purchased CDs and import them into iTunes.
Regards.

Suddenly all my albums in Photos are blank. The photos are still in the camera roll but not in the albums. What happened and how do I recover them all? Are they in my icloud? Also the photos are clear as thumprints but when I touch it to zoom are blur

Suddenly all my albums in Photos are blank. The photos are still in the camera roll but not in the albums. What happened and how do I recover them all? Are they in my icloud? Also the photos are clear as thumprints but when I touch it to zoom are blurry. what gives? They were all completely clear and in the albums when I last used my ipad?? Would doing the "Reset" under General settings do that? When I returned from Europe I reset my ipad to get it in the right time zone etc.

Reboot. Press and hold the home and sleep buttons until the apple logo appears. Ignore the red slider.

Message tracking log of internal users who are all sent the mails to external domain

Hi ,
How can i get the message tracking log from internal users to external users?
We need the report of internal users who are all sent the mails to the external domain
Regards,
Sankar M
Sankar M http://messagingdevelopment.blogspot.in/

Sankar, your outbound send connector has an address space of *. So when you run "Get-SendConnector", you will see something like the following:
Identity                                AddressSpaces
Enabled
Unix System Connection                  {SMTP:*.domfreebusy.contractor.hunti... True
Outgoing SMTP Connector
{SMTP:*;10}                             True
Mailbox Journaling Connector            {SMTP:pdwastap01.huntington.com;1}      True
The middle one with the {SMTP:*;10} in my case (you may have a different number than 10 in yours) is my outbound connector. So yours will show an address space of {SMTP:*;<some number, 10 is the default>}. HTH ...

My wife's documents are all locked. The unlock command is not helping.

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