My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..
My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..
iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
Similar Messages
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i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please
you have to restore the device via itunes
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My iphone will not turn on after I replaced the battery
My iphone will not turn on after I replaced the battery, itunes logo comes up, but it will not connect and does not reset! does anyone know what I can do?
Who replaced the battery, you, Apple or an Authorized Apple Service Provider? If you did it yourself, then you could have done anything to disable it. It also voids any warranty and post-warranty support from Apple and the forum. You are on your own. If Apple or an Authorized Apple Service Provider replaced it, then take it back and have them check it.
The iPhone does not have a user replaceable battery, or user serviceable parts. It is meant to only be serviced by Apple, or authorized service providers. -
My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen. Any ideas?
See this article to assist you with your restoring your device once the device is left in recovery mode.
http://support.apple.com/kb/ht1808
good luck -
my iphone will not charge. I have tried everything and it just wont charge
Did you try connecting to a pc or man?
If no then try it. -
just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes
Best route here is to uninstall iTunes completely using the Windows Control Panel.
Make sure you know exactly which version of Win 7 you're running.
Restart your computer from cold (with no iTunes).
Go to Apple website and download the correct version for your operating system. Install following Apple prompts.
Once installed, close iTunes.
Restart your computer from cold (with new iTunes).
Start iTunes - all should be operating well! Good luck ... -
My iPhone will not turn on, all that appears is the iTunes icon and the image of the plug and wire, please help
The device is in recovery mode. See this support document for instructions on how to handle that.
If you can't update or restore your iOS device -
my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages
Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
My Iphone 3gs will not turn on. I have tried resetting. While plugged into electrical outlet It tells me to connect to Itunes, however as soon as unplugged from there phone will do notheing even while plugged into the computer. and Itunes doesn't pick uit up. Please help!
Try connecting to the computer while holding down the power and home buttons.
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My iPhone will not pair with any of my bluetooth devices even though it recognizes them. any ideas?
iPhone supports a limited Bluetooth profile
Check this list and your other Bluetooth devices
iOS: Supported Bluetooth profiles -
I have tried to open Firefox, but it just sits there and doesn't load. I have tried to uninstall and reinstall but that works for a few hours and then it goes back to not loading. I don't know what else to do to get it too load.
Right-click on your Windows Taskbar and select Start Task Manager. Look in Task Manager for processes running that are Firefox-related, such as Firefox.exe or plugin-container.exe. If you see either of those, right-click each of them and select "End process". Then try again to start Firefox in [[Safe Mode]]. <br /><br />
*If Firefox will start in Safe Mode, select the option you are presented with to disable your add-ons and plug-ins and restart Firefox normally. You likely have a plug-in, add-on, or a combination of two or more that is causing the problem. Because Firefox allows users to customize endlessly, sometimes there can be conflicts between customized items. From the Firefox menu bar, go to<br /><br />Tools -> Add-ons<br /><br />then re-enable them one by one, restarting Firefox after each and testing after each one to see which one or combination of two or more is causing the problem. <br /><br />
*If Firefox will not start in Safe Mode, make sure you again check Task Manager and end any running instances, then uninstall Firefox and download a fresh copy from mozilla.org/firefox using another browser temporarily. Re-install Firefox (see: [[Installing Firefox on Windows]] for more help ) and try running Firefox again.
Please report back your progress. -
My ipod nano is not showing up in the left hand column of itunes. It says connected on the ipod and I can find it in my computer but its not there on itunes. I need it as I want to restore it to factory settings. I have tried the troubleshooting methods that are on the Apple website but no luck.
Also my ipod is not playing. I found a way to upload all my music to my new computer. I followed a guide given to me on wiki and it worked. However, since then I cannot get the ipod to play. The menu is there, it turns on, all the playlists are visable but when I press play it does nothing or flicks briefly on to the page to play but then flicks back to the list again. I have tried all the troubleshooting on the Apple website but again nothing. I wanted to restore it to factory settings but to do this you have to be able to access the ipod in the left column on itunes which obviously I can't do. That was happening before the ipod stopped working. The two issues are separate.
Thanks and hope you can help me.I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem. -
My iphone 4s will not turn on, I have checked the charger and its fine
My Battery was low and the iphone powerted off. I have tried to charge it but it still won't power on. I have checked the charger and its fine
RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). -
hi i am having difficulty with my iphone 4s it has been on charge for a number of hours but is just flashing the apple logo continuously i have tried to reset but nothing seems to work can anyone help me please
What is a hard reset? There is nothing in any of Apple's documentation that refers to a hard reset.
There's a reset, a restart, and a restore.
Please explain EXACTLY what you did.
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