My wife's netbook is connected to infinity but won...

Hi.....I've just got infinity this week and have successfully connected to Laptop,iPhone, Wifi Printer and apple TV and they are all performing brilliantly.....however....although I have connected my wife's Samsung netbook to wifi successfully, when I open internet explorer or iTunes they will not connect.
If i connect it by cable ithey connect OK............Any thoughts????????

I presume the Netbook is close to the HH3... Suggest that just for testing ie to eliminate interference.
If it is and still no go....
You could log into your HH3 http://bthomehub.home/html/home/home.html 
Go to Advanced settings - Wireless and try changing some settings.
Try moving the HH3 from Automatic to a fixed/set wireless channel..... Apply
If no luck
Try changing wireless interface setting to 802.11 b/g.... Apply
No luck.-
Also you could temporarily reduce the strength of your encryption.-
To WEP (64/40bit)... Apply.
I would hope at some point you would have got on line... Say to Google page.
If still no luck to prove the Netbook wireless card is working you could Briefly change your Encryption to
NONE.... Apply.
Check very quickly if you are on line.
This is a very risky step and I would make sure no other PC/Laptop/phones are on during this test.
Basically you have opened up your wireless signal so that anyone can connect onto your broadband and download.....
well anything!!! So that's why I say be brief for this test.
It would be intersting to see if at any point you have made a wireless connection.
Another Test you could try is see if you can log onto a FON/Openzone signal.
You should automatically be opted in to FON Check HERE.
If you are able to get an internet connection thru FON... or even go around a friends house and try and log onto their broadband with a wireless connection to your netbook and that works at their house.....
I would then suggest you double check the wireless key you used for your Home network... 
There is a Handy pull out Tab in the top of the HH3 that you can pull out and use.
Then click on your netbooks wireless icon... lower right of your netbooks screen.
From the list of available wireless signals, click on your HH3 SSID signal.
Add the wireless key from that pull out tab... click connect and try that.
Please let us know your findings with these test, then we can take it from there...
ie May have to Update netbook's wireless driver or if still can't get the netbook's card to connect...
An easy fix could be to pop in a wireless n USB adapter that'll give you wpa2 encryption and full wireless n speed.
Specification of a small one HERE. Example of one for sale HERE.
Edit.-
Settings for HH3 to get the best speeds from Infinity would be the recommended position ie 802.11 b/g/n
This sends a wireless n signal out (Along with the other two types b and g).
Settings for the HH3 to have the most secure wireless encryption is the recommended WPA/WPA2 setting.
Channel selection setting for the HH3 I think is best to have this set to a clear wireless channel rather than "Automatic" imho.
To identify a clear/least used wireless channel there is a free scanner for PC's http://www.metageek.net/products/inssider/
Just a final thought.... I can't see why but maybe your Anti Virus is set too strong But to not allow Google well I doubt you could block that but double check things like that.... Mmmm but that would have blocked when you were wired so can't be that!!!
Also I presume you haven't set access control for the HH3 to ban that m/c during a particular time... Mmmmm but think that would still ban the Netbook when connected by ethernet which you say works... so ignore that bit as well... lol.
 Btw my Samsung N220 Netbook with Win7 works well on my network and anywhere I take it... Tenerife, Caffee Nero etc I love it.
Far better connectivity than my recently purchased HP Touchpad which only seems to want to work on my home Network?????
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

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